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Windows 7: Windows Update giving error code 80071A91


19 Oct 2013   #21

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Hmm the CheckSUR log Is the same as the normal one - error-free
Dunno about the DISM log yet - I'll try and dissect it tomorrow.

My System SpecsSystem Spec
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20 Oct 2013   #22

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Nah
The DISM.log file is actually from March this year - it must be a different one to the one you found earlier, and isn't any use to us here ;(
My System SpecsSystem Spec
26 Oct 2013   #23

Windows 8.1 Professional
 
 

80071a91 means ERROR_RM_NOT_ACTIVE, which typically means a transaction log is corrupt. Try resetting the logs by running the following from an elevated cmd prompt:

fsutil resource setautoreset true C:\


Error message when you try to install a Windows update, a hotfix, or a service pack after you perform System Restore in Windows Vista: "0x80071A91"
My System SpecsSystem Spec
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26 Oct 2013   #24

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Thanks for picking up the ball on this one, Troy - I seem to have dropped it!
My System SpecsSystem Spec
26 Oct 2013   #25

Windows 7 Home Premium Service Pack 1 64-bit
 
 

I tried the command prompt and it said it was completed successfully.
Checked for updates. It shows me the same ones in the picture in the first post; tried installing and it failed again.
I noticed only 1 update downloads, and that's the Cumulative something that I reported would "install" and then pop up on the list again.
The other updates are ready for downloading but they never do.


Attached Images
 
My System SpecsSystem Spec
28 Oct 2013   #26

Windows 8.1 Professional
 
 

Try these steps from an elevated cmd prompt.

fsutil resource stop c:\
takeown /f c:\$Extend\$RmMetadata\$TxfLog\*
icacls c:\$Extend\$RmMetadata\$TxfLog\* /grant Administrators:(F)
del c:\$Extend\$RmMetadata\$TxfLog\*


cd /d %SystemRoot%\System32\SMI\Store\Machine
attrib -s -h *
del *.blf
del *.regtrans-ms


Restart the computer
My System SpecsSystem Spec
28 Oct 2013   #27

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

(Verrrry Interestink! - as Corporal Schmidt used to say! - thanks again, Troy)
My System SpecsSystem Spec
30 Oct 2013   #28

Windows 7 Home Premium Service Pack 1 64-bit
 
 

Am I supposed to enter those commands all at once, or am I pressing "Enter" after each one?
My System SpecsSystem Spec
30 Oct 2013   #29

Windows 8.1 Professional
 
 

Your choice. You can either press enter after each line, or you can copy and paste them all at once, but you will have to press enter once for the last line.
My System SpecsSystem Spec
30 Oct 2013   #30

Windows 7 Home Premium Service Pack 1 64-bit
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\windows\system32>fsutil resource stop c:\
The operation completed successfully.
C:\windows\system32>takeown /f c:\$Extend\$RmMetadata\$TxfLog\*
SUCCESS: The file (or folder): "c:\$Extend\$RmMetadata\$TxfLog\$Tops" now owned
by user "RV520-PC\O".
SUCCESS: The file (or folder): "c:\$Extend\$RmMetadata\$TxfLog\$TxfLog.blf" now
owned by user "RV520-PC\O".
SUCCESS: The file (or folder): "c:\$Extend\$RmMetadata\$TxfLog\$TxfLogContainer0
0000000000000000001" now owned by user "RV520-PC\O".
SUCCESS: The file (or folder): "c:\$Extend\$RmMetadata\$TxfLog\$TxfLogContainer0
0000000000000000002" now owned by user "RV520-PC\O".
C:\windows\system32>icacls c:\$Extend\$RmMetadata\$TxfLog\* /grant Administrator
sF)
processed file: c:\$Extend\$RmMetadata\$TxfLog\$Tops
processed file: c:\$Extend\$RmMetadata\$TxfLog\$TxfLog.blf
processed file: c:\$Extend\$RmMetadata\$TxfLog\$TxfLogContainer00000000000000000
001
processed file: c:\$Extend\$RmMetadata\$TxfLog\$TxfLogContainer00000000000000000
002
Successfully processed 4 files; Failed processing 0 files
C:\windows\system32>del c:\$Extend\$RmMetadata\$TxfLog\*
c:\$Extend\$RmMetadata\$TxfLog\*, Are you sure (Y/N)?


What do I put for that blue and bold question?

*btw, that sad face that popped up in the middle was not by me...
My System SpecsSystem Spec
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 Windows Update giving error code 80071A91




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