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#1
Problem with SURT hanging when downloading (KB947821)
Looking down this list of current update failures,
one might be excused for thinking Microsoft has a serious problem which started a couple of days back.
I have spent the last two days trying to re- install failed up dates.
About twelve in all and only relative to two error codes (800F08260) for most of them, then an odd
two with (80070490). First I tried finding a restore point prior to everything going wrong. Windows was
less than appreciative of that and the restore failed. I tried updating single updates manually but no go,
they still failed. Two days back I put in new antivirus and firewall and I wondered if that was the problem,
so I disabled and went back to Defender and Windows firewall. Nope, that made no difference.
So I logged on here, took note of "Windows update posting instructions"
and worked my way down to the SURT program. I attempted to install the version for Win 7 64 bit
and initially it looked good and was installing (9KB947821) (which I was surprised to see was a Hot Fix? )
when it hung. I left it for a while but it just was stuck there, so I killed it with task manager and
downloaded a new version then installed it. It also reached the same point then hung.
If I go look at the update history it shows a failure for (KB947821) but then a success!
I suppose I should think myself lucky but, what I would like to know is, If I instigate Windows Updates
now. will they all work? In other words, was that hot fix the thing needed to get my system out of this
deepening pit it was/is in? Does Microsoft have a problem, or do I have a problem?
Bobthequill