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Windows 7: Windows Update Fail - Error Codes 800F0900 and 80073712

17 Oct 2013   #11
grabow

Windows 7 x64
 
 

Excellent! Good news is that the fixes you already resolved seems to have helped a lot. Windows automatically applied the updates overnight successfully, and it seems the BSOD errors have gone away.


My System SpecsSystem Spec
.
17 Oct 2013   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - gbwab.zip- to my SkyDrive at Noel's SkyDrive
Please download and save it.


Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print theseinstructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, starttapping F8 - this should bring up the Advanced Boot Menu, at the top of whichshould be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.


Pick the option to use a Command Prompt
At the prompt type
DIR C:\gbwab
hit the enter key - if you get a 'NotFound' error try
DIR D:\gbwab
or
DIR E:\gbwab




The drive letter in use when you find the folder willneed to be substituted (for<drive>) into the followingcommand...



XCOPY<drive>:\gbwab <drive>:\windows\winsxs /y /i /s /v /h



(e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time)andwhen the prompt returns, type
EXIT
and hit the Enter key to exit CommandPrompt - reboot to Normal Mode Windows.


Now run SFC /SCANNOW in anElevated Command Prompt
then reboot.



Then run the CheckSUR tool again.
Reboot again.

copy the entire C:\Windows\Logs CBS folder to your desktop, zip it, and attach the zip file to your response (if it's too big, strip out the oldest CBSPersist files until it fits under 8MB)

Also run a new MGADiag report, and post the result.

My System SpecsSystem Spec
17 Oct 2013   #13
grabow

Windows 7 x64
 
 

Making progress! Looks like there may be 1 or 2 errors left.
My System SpecsSystem Spec
.

17 Oct 2013   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

...and this is what I was afraid of...
Code:
 Line 10328: 2013-10-17 06:52:14, Info                  CSI    0000086c [SR] Repairing 119 (0x0000000000000077) components
 Line 10329: 2013-10-17 06:52:14, Info                  CSI    0000086d [SR] Beginning Verify and Repair transaction
 Line 10332: 2013-10-17 06:52:14, Info                  CSI    0000086f [SR] Cannot repair member file [l:22{11}]"amdsata.sys" of amdsata.inf, Version = 6.1.7601.17577, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 10335: 2013-10-17 06:52:14, Info                  CSI    00000871 [SR] Cannot repair member file [l:24{12}]"atiilhag.inf" of atiilhag.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 10338: 2013-10-17 06:52:14, Info                  CSI    00000873 [SR] Cannot repair member file [l:12{6}]"c2.bin" of avmx64c.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch

etc..
Still - it's not as bad as it might be

I'll run up a fix for that lot - probably tomorrow, now as I'm tied up for the rest of the day - and then we'll get back on the CheckSUR errors.
My System SpecsSystem Spec
17 Oct 2013   #15
grabow

Windows 7 x64
 
 

Sounds good -- really appreciate all the help with this!
My System SpecsSystem Spec
19 Oct 2013   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry about the delay - the list of files was actually 180+, rather than the indicated 119
I've got the vast majority sorted, so let's get them in and see where we end up


I've uploaded a file - gbwac.zip- to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print theseinstructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, starttapping F8 - this should bring up the Advanced Boot Menu, at the top of whichshould be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\gbwac
hit the enter key - if you get a 'NotFound' error try
DIR D:\gbwac
or
DIR E:\gbwac



The drive letter in use when you find the folder willneed to be substituted (for<drive>) into the followingcommand...



XCOPY<drive>:\gbwac <drive>:\windows\winsxs /y /i /s /v /h



(e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time)andwhen the prompt returns, type
EXIT
and hit the Enter key to exit CommandPrompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in anElevated Command Prompt
then reboot and upload the new CBS.log file to your reply

Also please post an MGADiag report
Windows Genuine and Activation Issue Posting Instructions
My System SpecsSystem Spec
19 Oct 2013   #17
grabow

Windows 7 x64
 
 

Wow! Really appreciate all the effort you're put into this. Downloading and applying the fixes now. Will report back...

Edit: Hmmm... Skydrive is not letting me download. Keeps saying "Unable to scan for viruses." That's a SkyDrive message, not my virus software. I'll try again later and see if it works itself out.
My System SpecsSystem Spec
19 Oct 2013   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've had that once or twice - I'm not sure why, but it could mean the file is corrupted.
I'll upload a fresh copy later when I can get a stable connection (in the pub!)
My System SpecsSystem Spec
19 Oct 2013   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've managed to re-upload it now - I don't know how well!

See if it works.
My System SpecsSystem Spec
19 Oct 2013   #20
grabow

Windows 7 x64
 
 

Thanks for reuploading. It worked that time. I attached the new CBS.log and the MGIADiag report below...
My System SpecsSystem Spec
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 Windows Update Fail - Error Codes 800F0900 and 80073712




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