Windows Update Service Not Running

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  1. Posts : 45
    Windows 7 Ultimate
    Thread Starter
       #11

    Is the script blocking protection part of the DDS program or on my computer? If on my computer how do I identify and disable it?
      My Computer


  2. Posts : 45
    Windows 7 Ultimate
    Thread Starter
       #12

    DDS has been run.

    DDS.txt contents:
    DDS (Ver_2012-11-20.01) - NTFS_x86
    Internet Explorer: 9.0.8112.16448 BrowserJavaVersion: 10.45.2
    Run by Tony at 17:23:18 on 2013-10-21
    .
    ============== Running Processes ================
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\System32\spoolsv.exe
    C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
    C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
    C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Program Files\Norton Internet Security\Engine\21.1.0.18\NIS.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Norton Internet Security\Engine\21.1.0.18\NIS.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Windows\V0230Mon.exe
    C:\Program Files\Epson Software\Event Manager\EEventManager.exe
    C:\Program Files\Microsoft Device Center\itype.exe
    C:\Program Files\Microsoft Device Center\ipoint.exe
    C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Windows\System32\spool\drivers\w32x86\3\E_FATIGCE.EXE
    C:\Windows\System32\spool\drivers\w32x86\3\E_FATIGCE.EXE
    C:\Users\Tony\AppData\Roaming\Search Protection\SearchProtection.exe
    C:\Program Files\Google\Update\1.3.21.165\GoogleCrashHandler.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Windows\system32\sppsvc.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxps://www.google.co.uk/
    uURLSearchHooks: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\tbuTor.dll
    mURLSearchHooks: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\tbuTor.dll
    BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
    BHO: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - c:\program files\conduitengine\ConduitEngine.dll
    BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\program files\norton internet security\engine\21.1.0.18\CoIEPlg.dll
    BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton internet security\engine\21.1.0.18\ips\IPSBHO.dll
    BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
    BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - c:\program files\epson software\easy photo print\EPTBL.dll
    BHO: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\tbuTor.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
    BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - c:\program files\yahoo!\companion\installs\cpn1\YTSingleInstance.dll
    TB: uTorrentBar Toolbar: {BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC} - c:\program files\utorrentbar\tbuTor.dll
    TB: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - c:\program files\conduitengine\ConduitEngine.dll
    TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
    TB: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - c:\program files\epson software\easy photo print\EPTBL.dll
    TB: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\tbuTor.dll
    TB: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - c:\program files\conduitengine\ConduitEngine.dll
    TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton internet security\engine\21.1.0.18\CoIEPlg.dll
    uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
    uRun: [Epson Stylus SX420W(Network)] c:\windows\system32\spool\drivers\w32x86\3\e_fatigce.exe /fu "c:\windows\temp\E_S3E0B.tmp" /EF "HKCU"
    uRun: [EPSON14F58A (Epson Stylus SX420W)] c:\windows\system32\spool\drivers\w32x86\3\e_fatigce.exe /fu "c:\windows\temp\E_S84E4.tmp" /EF "HKCU"
    uRun: [Google Update] "c:\users\tony\appdata\local\google\update\GoogleUpdate.exe" /c
    uRun: [SearchProtection] "c:\users\tony\appdata\roaming\search protection\SearchProtection.EXE" /autostart
    mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
    mRun: [V0230Mon.exe] c:\windows\V0230Mon.exe
    mRun: [EEventManager] "c:\program files\epson software\event manager\EEventManager.exe"
    mRun: [IntelliType Pro] "c:\program files\microsoft device center\itype.exe"
    mRun: [IntelliPoint] "c:\program files\microsoft device center\ipoint.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
    mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
    mPolicies-System: ConsentPromptBehaviorUser = dword:3
    mPolicies-System: EnableLUA = dword:0
    mPolicies-System: EnableUIADesktopToggle = dword:0
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
    DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.4.0/GarminAxControl_32.CAB
    DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} - hxxp://ccfiles.creative.com/Web/softwareupdate/su/ocx/15101/CTSUEng.cab
    DPF: {8167C273-DF59-4416-B647-C8BB2C7EE83E} - hxxp://liveupdate.msi.com.tw/autobios/LOnline/install.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://sp.rg-coe.com/dana-cached/sc/JuniperSetupClient.cab
    DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://ccfiles.creative.com/Web/softwareupdate/su/ocx/15112/CTPID.cab
    TCP: NameServer = 192.168.0.1
    TCP: Interfaces\{9A09F81B-C275-4ED9-BBE7-44EE5815CC02} : DHCPNameServer = 192.168.0.1
    Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
    SSODL: WebCheck - <orphaned>
    SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    .
    =============== Created Last 30 ================
    .
    2013-10-21 07:06:11 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
    2013-10-20 21:15:22 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
    2013-10-20 21:15:22 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2013-10-19 13:57:30 935512 ----a-r- c:\windows\system32\drivers\nis\1501000.012\SymEFA.sys
    2013-10-19 13:57:30 651352 ----a-r- c:\windows\system32\drivers\nis\1501000.012\srtsp.sys
    2013-10-19 13:57:30 446552 ----a-r- c:\windows\system32\drivers\nis\1501000.012\symnets.sys
    2013-10-19 13:57:30 367704 ----a-r- c:\windows\system32\drivers\nis\1501000.012\SymDS.sys
    2013-10-19 13:57:30 32344 ----a-r- c:\windows\system32\drivers\nis\1501000.012\srtspx.sys
    2013-10-19 13:57:30 21520 ----a-r- c:\windows\system32\drivers\nis\1501000.012\SymELAM.sys
    2013-10-19 13:57:29 206936 ----a-r- c:\windows\system32\drivers\nis\1501000.012\Ironx86.sys
    2013-10-19 13:57:29 127064 ----a-r- c:\windows\system32\drivers\nis\1501000.012\ccSetx86.sys
    2013-10-19 13:56:52 14818 ----a-r- c:\windows\system32\drivers\nis\1501000.012\SymVTcer.dat
    2013-10-19 13:56:43 -------- d-----w- c:\windows\system32\drivers\nis\1501000.012
    2013-10-19 13:38:29 142936 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
    2013-10-19 13:35:24 -------- d-----w- c:\program files\Norton Internet Security
    2013-10-19 11:29:10 -------- d-----w- c:\windows\system32\drivers\NIS
    2013-10-19 09:30:57 -------- d-----w- c:\users\tony\appdata\local\NPE
    2013-10-18 20:37:56 -------- d-----w- c:\programdata\Norton
    2013-10-18 20:33:19 -------- d-----w- c:\programdata\NortonInstaller
    2013-10-18 20:33:19 -------- d-----w- c:\program files\NortonInstaller
    2013-10-04 11:41:23 -------- d-----w- c:\programdata\Oracle
    2013-10-04 10:53:04 -------- d-----w- c:\users\tony\appdata\roaming\Tykuak
    2013-10-04 10:53:04 -------- d-----w- c:\users\tony\appdata\roaming\Puvoa
    2013-10-04 10:53:04 -------- d-----w- c:\users\tony\appdata\roaming\Apamy
    2013-10-03 08:28:17 -------- d-----w- c:\users\tony\appdata\roaming\Search Protection
    .
    ==================== Find3M ====================
    .
    2013-10-12 10:16:32 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
    2013-10-12 10:16:32 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
    2013-07-25 08:46:24 97008 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
    .
    ============= FINISH: 17:25:10.61 ===============

    Attach.txt contents: as per attached zip file
      My Computer


  3. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #13

    First, let's get rid of the 'adware'.

    Please download AdwCleaner by Xplode and save to your Desktop.
    • Double click on AdwCleaner.exe to run the tool.
      Vista/Windows 7/8 users right-click and select Run As Administrator.
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
    • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
    • Copy and paste the contents of that logfile in your next reply.
    • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.


    Using AdwCleaner v3: Scan & Clean:
    Double click on AdwCleaner.exe to run the tool again.
    • Click on the Scan button.
    • AdwCleaner will begin to scan your computer like it did before.
    • After the scan has finished...
    • This time, click on the Clean button.
    • Press OK when asked to close all programs and follow the onscreen prompts.
    • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
    • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
    • Copy and paste the contents of that logfile in your next reply.
    • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
      My Computer


  4. Posts : 45
    Windows 7 Ultimate
    Thread Starter
       #14

    First run of AdwCleaner returned the following:
    # AdwCleaner v3.010 - Report created 21/10/2013 at 18:18:17
    # Updated 20/10/2013 by Xplode
    # Operating System : Windows 7 Ultimate Service Pack 1 (32 bits)
    # Username : Tony - BEAST
    # Running from : C:\Users\Tony\Desktop\AdwCleaner.exe
    # Option : Scan
    ***** [ Services ] *****

    ***** [ Files / Folders ] *****
    File Found : C:\Users\Tony\AppData\Local\Temp\Uninstall.exe
    Folder Found C:\Program Files\1ClickDownload
    Folder Found C:\Program Files\Conduit
    Folder Found C:\Program Files\ConduitEngine
    Folder Found C:\Program Files\uTorrentBar
    Folder Found C:\ProgramData\boost_interprocess
    Folder Found C:\Users\Andrea\AppData\LocalLow\Conduit
    Folder Found C:\Users\Andrea\AppData\LocalLow\ConduitEngine
    Folder Found C:\Users\Andrea\AppData\LocalLow\PriceGong
    Folder Found C:\Users\Andrea\AppData\LocalLow\uTorrentBar
    Folder Found C:\Users\Tony\AppData\LocalLow\Conduit
    Folder Found C:\Users\Tony\AppData\LocalLow\ConduitEngine
    Folder Found C:\Users\Tony\AppData\LocalLow\PriceGong
    Folder Found C:\Users\Tony\AppData\LocalLow\uTorrentBar
    Folder Found C:\Users\Tony\AppData\Roaming\Search Protection
    ***** [ Shortcuts ] *****

    ***** [ Registry ] *****
    Key Found : HKCU\Software\AppDataLow\Software\Conduit
    Key Found : HKCU\Software\AppDataLow\Software\conduitEngine
    Key Found : HKCU\Software\AppDataLow\Software\conduitEngine
    Key Found : HKCU\Software\AppDataLow\Software\PriceGong
    Key Found : HKCU\Software\AppDataLow\Software\uTorrentBar
    Key Found : HKCU\Software\AppDataLow\Toolbar
    Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{30F9B915-B755-4826-820B-08FBA6BD249D}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{30F9B915-B755-4826-820B-08FBA6BD249D}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0D19CA96-9A02-4E5C-A9E3-B60B9BE103E7}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{30F9B915-B755-4826-820B-08FBA6BD249D}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{30F9B915-B755-4826-820B-08FBA6BD249D}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Found : HKCU\Software\YahooPartnerToolbar
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{00000001-4FEF-40D3-B3FA-E0531B897F98}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{0D19CA96-9A02-4E5C-A9E3-B60B9BE103E7}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{30F9B915-B755-4826-820B-08FBA6BD249D}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{30F9B915-B755-4826-820B-08FBA6BD249D}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{64697678-0000-0010-8000-00AA00389B71}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Found : HKLM\SOFTWARE\Classes\Conduit.Engine
    Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT2786678
    Key Found : HKLM\Software\Conduit
    Key Found : HKLM\Software\conduitEngine
    Key Found : HKLM\Software\conduitEngine
    Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68D98996-769C-4DE2-BAE4-E3513520226B}
    Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DD7BE940-28FC-474F-9C14-60101823C60E}
    Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{30F9B915-B755-4826-820B-08FBA6BD249D}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{30F9B915-B755-4826-820B-08FBA6BD249D}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{0D19CA96-9A02-4E5C-A9E3-B60B9BE103E7}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\conduitEngine
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\conduitEngine
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PSP_Movie_Creator
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\uTorrentBar Toolbar
    Key Found : HKLM\Software\uTorrentBar
    Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{30F9B915-B755-4826-820B-08FBA6BD249D}]
    Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{30F9B915-B755-4826-820B-08FBA6BD249D}]
    Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}]
    Value Found : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}]
    Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{30F9B915-B755-4826-820B-08FBA6BD249D}]
    Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{30F9B915-B755-4826-820B-08FBA6BD249D}]
    Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}]
    Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
    Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}]
    ***** [ Browsers ] *****
    -\\ Internet Explorer v9.0.8112.16448

    *************************
    AdwCleaner[R0].txt - [6539 octets] - [21/10/2013 18:18:17]
    ########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [6599 octets] ##########

    There appears to be nothing in this list that I require. Should I now do the Scan and Clean?
      My Computer


  5. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #15

    Yes, run the scan and clean.
      My Computer


  6. Posts : 45
    Windows 7 Ultimate
    Thread Starter
       #16

    AdwCleaner Scan and Clean completed with the following result:

    # AdwCleaner v3.010 - Report created 21/10/2013 at 18:25:21
    # Updated 20/10/2013 by Xplode
    # Operating System : Windows 7 Ultimate Service Pack 1 (32 bits)
    # Username : Tony - BEAST
    # Running from : C:\Users\Tony\Desktop\AdwCleaner.exe
    # Option : Clean
    ***** [ Services ] *****

    ***** [ Files / Folders ] *****
    Folder Deleted : C:\ProgramData\boost_interprocess
    Folder Deleted : C:\Program Files\1ClickDownload
    Folder Deleted : C:\Program Files\Conduit
    Folder Deleted : C:\Program Files\ConduitEngine
    Folder Deleted : C:\Program Files\uTorrentBar
    Folder Deleted : C:\Users\Tony\AppData\LocalLow\Conduit
    Folder Deleted : C:\Users\Tony\AppData\LocalLow\ConduitEngine
    Folder Deleted : C:\Users\Tony\AppData\LocalLow\PriceGong
    Folder Deleted : C:\Users\Tony\AppData\LocalLow\uTorrentBar
    Folder Deleted : C:\Users\Tony\AppData\Roaming\Search Protection
    Folder Deleted : C:\Users\Andrea\AppData\LocalLow\Conduit
    Folder Deleted : C:\Users\Andrea\AppData\LocalLow\ConduitEngine
    Folder Deleted : C:\Users\Andrea\AppData\LocalLow\PriceGong
    Folder Deleted : C:\Users\Andrea\AppData\LocalLow\uTorrentBar
    File Deleted : C:\Users\Tony\AppData\Local\Temp\Uninstall.exe
    ***** [ Shortcuts ] *****

    ***** [ Registry ] *****
    Key Deleted : HKLM\SOFTWARE\Classes\Conduit.Engine
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PSP_Movie_Creator
    Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2786678
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00000001-4FEF-40D3-B3FA-E0531B897F98}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{30F9B915-B755-4826-820B-08FBA6BD249D}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{64697678-0000-0010-8000-00AA00389B71}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{0D19CA96-9A02-4E5C-A9E3-B60B9BE103E7}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{30F9B915-B755-4826-820B-08FBA6BD249D}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{30F9B915-B755-4826-820B-08FBA6BD249D}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0D19CA96-9A02-4E5C-A9E3-B60B9BE103E7}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{30F9B915-B755-4826-820B-08FBA6BD249D}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{0D19CA96-9A02-4E5C-A9E3-B60B9BE103E7}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DD7BE940-28FC-474F-9C14-60101823C60E}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68D98996-769C-4DE2-BAE4-E3513520226B}
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
    Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{30F9B915-B755-4826-820B-08FBA6BD249D}]
    Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
    Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}]
    Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{30F9B915-B755-4826-820B-08FBA6BD249D}]
    Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}]
    Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}]
    Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}]
    Key Deleted : HKCU\Software\YahooPartnerToolbar
    Key Deleted : HKCU\Software\AppDataLow\Toolbar
    Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
    Key Deleted : HKCU\Software\AppDataLow\Software\conduitEngine
    Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
    Key Deleted : HKCU\Software\AppDataLow\Software\uTorrentBar
    Key Deleted : HKLM\Software\Conduit
    Key Deleted : HKLM\Software\conduitEngine
    Key Deleted : HKLM\Software\uTorrentBar
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\conduitEngine
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\uTorrentBar Toolbar
    ***** [ Browsers ] *****
    -\\ Internet Explorer v9.0.8112.16448

    *************************
    AdwCleaner[R0].txt - [6679 octets] - [21/10/2013 18:18:17]
    AdwCleaner[R1].txt - [6739 octets] - [21/10/2013 18:23:48]
    AdwCleaner[S0].txt - [5973 octets] - [21/10/2013 18:25:21]
    ########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [6033 octets] ##########
      My Computer


  7. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #17

    Now, download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
    Save any unsaved work. TFC will close ALL open programs including your browser!
    Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
    Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
    Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
      My Computer


  8. Posts : 45
    Windows 7 Ultimate
    Thread Starter
       #18

    TFC has been downloaded and left to run uninterrupted to completion. On completion a reboot of the system was done.
      My Computer


  9. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #19

    Try to get one or two small updates to run now. Let me know.
      My Computer


  10. Posts : 45
    Windows 7 Ultimate
    Thread Starter
       #20

    When i try to run Windows Update I still get the same message that I did at the beginning of this thread. The Service is not running, and it is not even listed under Services.

    I still have all the Services listed under post no3 not available and not running.

    How do I get the services that I have missing added?
      My Computer


 
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