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Windows 7: Windows Update Service Not Running

21 Oct 2013   #21
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I'll fix them, once Jacee gives you a clean bill of health - there's no point in fixing them if they are only going to get wiped in the next reboot


My System SpecsSystem Spec
.
21 Oct 2013   #22
Maypack

Windows 7 Ultimate
 
 

Jacee, what else do I need to do to confirm my system is clean?
My System SpecsSystem Spec
21 Oct 2013   #23
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

I'd like you to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
My System SpecsSystem Spec
.

22 Oct 2013   #24
Maypack

Windows 7 Ultimate
 
 

ESET Scan has been run but it did not give me the option to perform steps 10, 11 or 12.


I did a screenshot which shows that ESET found no threats. I have enclosed the screen shot as a Word document and a rar file.


If I am needed to run the scan again let me know.
My System SpecsSystem Spec
22 Oct 2013   #25
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Let's turn the show back over to NoelDP
My System SpecsSystem Spec
22 Oct 2013   #26
Maypack

Windows 7 Ultimate
 
 

A big thanks to you Jacee. Thanks for all your help. I really appreciate it...
My System SpecsSystem Spec
22 Oct 2013   #27
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Okey dokey - it's too late tonight, but I'll work up a registry patch for you in the morning.
My System SpecsSystem Spec
22 Oct 2013   #28
Maypack

Windows 7 Ultimate
 
 

Cheers Noel. Will the Registry patch enable all services listed as unavailable or missing in my previous post?
My System SpecsSystem Spec
23 Oct 2013   #29
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Should be able to fix all of them in one sweep if I get it right - then comes the hard bit of working out what else may have been affected.
My System SpecsSystem Spec
23 Oct 2013   #30
Maypack

Windows 7 Ultimate
 
 

How do I know if other things have been affected?
My System SpecsSystem Spec
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 Windows Update Service Not Running




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