Windows update error 80070002 and System restore error (Both)

I've uploaded afile - fzkaa.zip - to my SkyDrive at Noel's SkyDrive

Please downloadand save it.

Right-click onthe downloaded file, and select Extract all…

Extract to thedefault location - which will create a new folder fzkaain the same place.

Open this folder- there should be two folders inside it (Manifests,and Packages)



Copy the content of the Packages folder to thefolder

C:\Windows\Temp\CheckSur\Servicing\Packages




Nowrun the CheckSUR tool again (it may take a while)



Postthe new CheckSUR.log file, and the CheckSUR.persist.log file.

NoelDP said:

filthyzak
Here's the errors from your CheckSUR log -

Code:

Unavailable repair files:
 servicing\packages\Package_for_KB2618444_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum
 servicing\packages\Package_for_KB2618444~31bf3856ad364e35~amd64~~9.4.1.0.mum
 servicing\packages\Package_for_KB2618444_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat
 servicing\packages\Package_for_KB2618444~31bf3856ad364e35~amd64~~9.4.1.0.cat

I'll post a fix protocol for them later.


PSCO2007

MS will no longer provide free support for Windows Updates - except under exceptional circumstances (and who knows what that means)


Both:
99% of the time we can fix these errors in the forum - and with a lot less hassle than being on the phone to MS for 6 hours going through their support scripts :)

MS will no longer provide free support for Windows Updates

Sorry to disagree - I called and the problem was solved in 5 minutes with a remote. (no charge)

Sorry about that - I was in a hurry...
the singlee folder is correct - you have no Manifest errors to correct :)#

Whatever it was you did, it wasn't right :)
still the same errors.

Did you copy the CONTENTS of the Packages folder (right) to the folder in temps, or did you copy the folder (wrong)?

That certainly looks right!
Maybe it's me...
Ooops - got the wrong file versions!

I've uploaded a new file - fzkab.zip - at the same place
Use the same procedure.

Sorry about the confusion!!