Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows update error 80070002 and System restore error (Both)

21 Oct 2013   #1
filthyzak

Windows 7 home premium 64bit
 
 
Windows update error 80070002 and System restore error (Both)

Hello guys,
I have tried everything I found online and failed. I don't wanna do a clean install. I have attached the CheckSur.log. Please help.


My System SpecsSystem Spec
.

21 Oct 2013   #2
PSCO2007

Windows 7 Professional X64
 
 

I was getting that same error - and saying "cannot search for updates".

I tried the Fixit tool and command prompts - suggested by Microsoft - nothing worked.

I finally called Microsoft - 1 - 800 - Microsoft and they did a remote on my comp and the problem is solved, at least for now.

There is no charge for this service.

As for System Restore, make sure you have set a Restore Point.


Go to Start and type system restore.
Go to " Create a restore point".

See if your C drive says "on" and if not click Configure.
My System SpecsSystem Spec
22 Oct 2013   #3
filthyzak

Windows 7 home premium 64bit
 
 

Hi PSCO2007,

Thx for reply. Funny thing happened somehow i managed to get system restore work and went back to last week's restore point when I am sure everything was fine..but even after the successful restore windows update gives error 80070002.
My System SpecsSystem Spec
.


22 Oct 2013   #4
PSCO2007

Windows 7 Professional X64
 
 

In "Update History" does that update show?
My System SpecsSystem Spec
22 Oct 2013   #5
filthyzak

Windows 7 home premium 64bit
 
 

Yes, only the last one "Hotfix for Windows (KB947821)" which I manually downloaded and installed just before system restore.
My System SpecsSystem Spec
22 Oct 2013   #6
PSCO2007

Windows 7 Professional X64
 
 

Give Microsoft a call tomorrow and let them do a remote.
My System SpecsSystem Spec
22 Oct 2013   #7
filthyzak

Windows 7 home premium 64bit
 
 

I tried to get live help, but I cant get into there. I have entered my activation code correctly

But I get this following message again and again when I click continue :
This Product ID indicates that there will be a charge for this Microsoft support.
The product ID indicates that this product may be supported by your computer manufacturer. Contact your computer manufacturer for support or select a different support option below.
Computer Manufacturer Support
Call your Computer Manufacturer for support.
To determine if no-charge support is available, provide the product identification number
My System SpecsSystem Spec
22 Oct 2013   #8
PSCO2007

Windows 7 Professional X64
 
 

Just call them at 1-800-microsoft - it works.
My System SpecsSystem Spec
22 Oct 2013   #9
filthyzak

Windows 7 home premium 64bit
 
 

Ok, thanks. I will call them; it's just awfully expensive to call from Bangladesh to US.
My System SpecsSystem Spec
22 Oct 2013   #10
PSCO2007

Windows 7 Professional X64
 
 

Sorry, didn't realize you were there.
Go to Microsoft Website and see if there is an int'l phone # you can call for free.
My System SpecsSystem Spec
Reply

 Windows update error 80070002 and System restore error (Both)




Thread Tools





Similar help and support threads
Thread Forum
Windows 7 update error 80070002 - the story of a fix.
The other day I wast^H^H^H^Hspent several hours wrestling with the Windows 7 update mechanism; now that it seems the problem is fixed, I'd like to share the story in the hope that it may be helpful for someone with a similar problem. This is my first post to the forum, so I'd welcome remarks...
Windows Updates & Activation
Windows Update Error 80070002 & Windows Update Diag Error 0x8007370B
ASUS Desktop PC CM6850 Series Windows 7 Home Premium SP1 64-bit Core i7 4GB RAM 500GB HDD Windows updates not working for a while. Initial was 8007370B appearing in the Windows Update window when searching for updates. Found bad memory using Memtest86+ and pulled the stick. Other stick...
Windows Updates & Activation
Windows Update Failure, Error Code 80070002
I've exhausted my ability to try to solve this one on my own. I've run all of the automated fixes I can find from Microsoft, so I'm asking for some more targeted help. I'm running Windows 7 Pro x64 SP1. I have run the System Update Readiness Tool (May '14). It completes successfully, but I...
Windows Updates & Activation
windows update error code 80070002
I have been getting the windows update error code 80070002 for a while now. I ran SURT and did not get any errors. When running sfc / scannow I get the error "Windows Resource Protection could not perform the requested operation." after a few seconds. here is a zip of my CBS dir...
Windows Updates & Activation
error Code 80070002 windows 7 update
Hello. 1st hope in right thread? Got a number of error codes and problems with updating my windows update.Microsoft .NET Framework 4.5.1 for Windows 7 x64-based Systems (KB2858725) Installation date: ‎07/‎07/‎2014 14:24 Installation status: Failed Error details: Code 13EC
Windows Updates & Activation
I can not update Windows 7, this error 80070002
I can not update Windows 7, this error 80070002 http://www.mediafire.com/imgbnc.php/8470b036282de6f75dd1cb9ba0a3235dcc8a8fe40a67bed57c4c863ec493b13a6g.jpg
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:45.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App