Code 80070664 Error

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  1. Posts : 102
    Windows 7 Ultimate x64
       #1

    Code 80070664 Error


    I am having trouble updating Office 2013 files after the most recent patch Tuesday fiasco.

    I have tried all the hotfixes suggested by MS to no avail. The error code suggests an Office 2007 error (according to Google) but I had uninstalled it for 2013 a few months ago.

    Attached are the files in question and files. I can't upload the CBS.zip files because it exceeds the 8Mb upload limit. I've run the System Update Readiness Test and it said it had repaired a corrupt file. I have run SFC scannow with no issues.

    Thanks in advance.
    Last edited by hunuok; 23 Oct 2013 at 06:03.
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  2. Posts : 102
    Windows 7 Ultimate x64
    Thread Starter
       #2

    The CBS files are listed but the file totals 14.9Mb. Which file do I need to upload?
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  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    You can lose the three oldest CBSPersist files :)
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  4. Posts : 102
    Windows 7 Ultimate x64
    Thread Starter
       #4

    @NoelDP Thanks. Have uploaded CBS files.
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  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    SFC seems (or at least claims) to have fixed a corrupted file - I'm not convinced :)

    Code:
     Line 9308: 2013-10-23 18:59:47, Info                  CSI    0000039a [SR] Repairing 1 components
     Line 9309: 2013-10-23 18:59:47, Info                  CSI    0000039b [SR] Beginning Verify and Repair transaction
     Line 9312: 2013-10-23 18:59:47, Info                  CSI    0000039d [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:24{12}]"imageres.dll" from store
     Line 9319: 2013-10-23 18:59:47, Info                  CSI    0000039f [SR] Repair complete
     Line 9320: 2013-10-23 18:59:47, Info                  CSI    000003a0 [SR] Committing transaction
     Line 9324: 2013-10-23 18:59:47, Info                  CSI    000003a4 [SR] Unable to complete Verify and Repair transaction because some of the files that need to be repaired are in use. A reboot is required to complete this operation.
     Line 9325: 2013-10-23 18:59:47, Info                  CSI    000003a5 [SR] Repairing 1 components
     Line 9326: 2013-10-23 18:59:47, Info                  CSI    000003a6 [SR] Beginning Verify and Repair transaction
     Line 9329: 2013-10-23 18:59:48, Info                  CSI    000003a8 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:24{12}]"imageres.dll" from store
     Line 9336: 2013-10-23 18:59:48, Info                  CSI    000003aa [SR] Repair complete
    Please run another SFC /SCANNOW and post the new CBS.log files (we only need the CBS.log and the latest CBSPersist file this time).

    That way we'll see if it was actually successful.
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  6. Posts : 102
    Windows 7 Ultimate x64
    Thread Starter
       #6

    Apologies for the late reply.

    I ran the SFC Scannow and it came up with a message "Windows Resource Protection did not find any integrity violations"

    I have also uploaded the CBC zip file.

    Thanks again.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    That does look OK now - has Updates behaviour changed at all?
      My Computer


  8. Posts : 102
    Windows 7 Ultimate x64
    Thread Starter
       #8

    Nyet, Nada, Negative.

    Same problems.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    OK - let's have a look at the windows update log.

    Please zip the file c:\windows\windowsupdate.log and post it to a reply - it may give us some clues as to what's wrong.
      My Computer


  10. Posts : 102
    Windows 7 Ultimate x64
    Thread Starter
       #10

    Here is the attached log file.
      My Computer


 
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