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Windows 7: Computer attempts the same update on every shutdown


01 Nov 2013   #11

Windows 7 Ultimate x64
 
 

Hi,

now no pending updates show but my explorer version says 9. Shouldnt be 10 instead?

EDIT:

When trying to shutdown my computer i realized its there again! I tried to update but its still unable to complete. I get the same error i showed you before. What can i do? This thing is getting on my nerves.


My System SpecsSystem Spec
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01 Nov 2013   #12

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

OK, let's have a look at the new logs, then
upload the following files, and I'll take another look

C:\Windows\Logs\CBS\CBS.log
C:\Windows\windowsupdate.log
C:\Windows\setupact.log
C:\WIndows\Logs\DISM\dism.log
C:\Windows\SoftwareDistribution\ReportingEvents.log
My System SpecsSystem Spec
01 Nov 2013   #13

Windows 7 Ultimate x64
 
 

Now i have a much bigger problem. Windows wont detect my external hard drive! Which is really serious because i store all my data there.

Im attaching all the files except the CBS log because im getting a 500 error when trying to upload it.


Attached Files
File Type: log ReportingEvents.log (18.4 KB, 4 views)
File Type: log dism.log (112.6 KB, 3 views)
File Type: log WindowsUpdate.log (1.92 MB, 2 views)
File Type: log setupact.log (683.6 KB, 3 views)
My System SpecsSystem Spec
.


01 Nov 2013   #14

Windows 7 Ultimate x64
 
 

Okay i uploaded it as zip and now it works. Sorry about the double post.


Attached Files
File Type: zip CBS.zip (673.8 KB, 1 views)
My System SpecsSystem Spec
02 Nov 2013   #15

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Here's the critical errors that I can find....

Code:
{4F70F07B-691A-4FF0-8C48-5098917BC255} 2013-11-01 17:43:23:062+0900 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on ‎2013‎年‎11‎月‎2‎日 at 3:00:  - x64 ベース システム Windows 7 用 Internet Explorer 10
{F42ED737-7C60-4F17-829A-917DAEC5635F} 2013-11-01 17:46:35:756+0900 1 198 101 {5F84379F-7C14-472F-B560-62A0CDEC6F31} 204 80070643 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070643: x64 ベース システム Windows 7 用 Internet Explorer 10.
cbs.log
Code:
2013-11-01 17:43:19, Info                  CBS    Session: 30332638_1782867965 initialized by client WindowsUpdateAgent.
2013-11-01 17:43:19, Info                  CBS    Identity missing version. [HRESULT = 0x80070057 - E_INVALIDARG]
2013-11-01 17:43:19, Error                 CBS    Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]
windowsupdate.log
Code:
 Line 13213: 2013-11-02 00:34:24:947 1064 404 Agent WARNING: Failed to evaluate Installed rule, updateId = {818701AF-1182-45C2-BD1E-17068AD171D6}.101, hr = 80242013
 Line 13409: 2013-11-02 00:54:25:997 1064 84c PT WARNING: Cached cookie has expired or new PID is available
 Line 13591: 2013-11-02 01:05:50:583 1064 84c Agent WARNING: Failed to evaluate Installed rule, updateId = {818701AF-1182-45C2-BD1E-17068AD171D6}.101, hr = 80242013
 Line 13660: 2013-11-02 01:10:39:699 1064 1440 Agent WARNING: WU client fails CClientCallRecorder::RemoveService with error 0x80248014
 Line 13661: 2013-11-02 01:10:39:699 3328 c18 COMAPI WARNING: ISusInternal::RemoveService failed, hr=80248014
The indications are that there is some problem with the necessary updates that IE10 attempts to download and install - at least for the attempt you made to install at shutdown on 1st.

I think you need to force an install using the external downloader.

Download Internet Explorer 10 - Microsoft Windows

pick the version that matches your system and run it - make sure that you are connected to the internet during the install.
What happens??
My System SpecsSystem Spec
03 Nov 2013   #16

Windows 7 Ultimate x64
 
 

Hi,

it says it didnt finish installing. Im really getting tired of this. Why does this happen?
My System SpecsSystem Spec
03 Nov 2013   #17

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

OK - post the new CBS.log and windowsupdate.log files.
Somewhere there is some residual system corruption - the trick is to get Windows to tell us where it is
My System SpecsSystem Spec
03 Nov 2013   #18

Windows 7 Pro. 64/SP-1
 
 

Just a thought.
Noel could this out dated program cause this problem?
Could MSE help?
From Supercain Specs.

Antivirus Windows Defender

supercain please don't change things without Noil's guidance.
My System SpecsSystem Spec
03 Nov 2013   #19

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Defender isn't an anti virus - it's an anti malware app.
Cettainly, if it's not backed up by a proper AV then it could be a problem!
My System SpecsSystem Spec
03 Nov 2013   #20

Windows 7 Ultimate x64
 
 

I havent changed anything. Anyway, here are the files

Thank you.


Attached Files
File Type: zip CBS.zip (960.3 KB, 2 views)
My System SpecsSystem Spec
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 Computer attempts the same update on every shutdown




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