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Windows 7 Build 7601 This copy of Windows is not genuine..when it is!
We have a desktop and a laptop. Both run Win 7 Home Premium 32-bit with SP1 update. They were both updated from Vista a long time ago using genuine retail MS DVDs. Until recently they have both run perfectly (much better than Vista!).
The desktop recently started to display the message: "Windows 7 Build 7601 This copy of Windows is not genuine". I posted a question on the Microsoft Forum. Noel D Paton kindly replied with helpful suggestions, including doing a repair install. I downloaded 'X17-24208.iso', burned it to a DVD and attempted the install. After about 6 hours over night the install failed. 'Windows could not configure one or more system components. To install Windows restart the computer and then restart the installation'. It reverted to the old setup.
Not to be beaten, I then downloaded and ran 'MS Win 7 Upgrade Advisor' as it suggested. It found one incompatible program, and gave it a red cross symbol; I removed it. I also updated a driver as it suggested and I removed iTunes after first de-registering this PC. There were three programs mentioned as having no capability information; I could not find them. I then re-ran the installation from 2 pm to 7:30 pm. Everything was working well and looking hopeful until the last stage 'Transferring files, Settings and Programs'. To my astonishment (and annoyance!) it failed again!! The message again is: 'Windows could not configure one or more system components. To install Windows restart the computer and then restart the installation'. Again it reverted to the old setup... that was about 2 weeks ago. I wasted almost the whole weekend.... (Life is too short. Perhaps I should change to Mac)
Now it is refusing to do any Windows Updates "Windows could not search for new updates" Error C0000034. The last update successful was on 14 Sept 2014.
Any help will be VERY welcome. Here is the MGADiag:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc0000034
Windows Product Key: *****-*****-3QJ7H-BBQXK-M7RDD
Windows Product Key Hash: kr5pYlQ97TPw1d+umGJQpjlILbs=
Windows Product ID: 00359-112-5188445-85740
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {9653878F-6D10-4598-8899-8FFA339A1B7A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130708-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_7E90FEE8-198-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Opera\Opera.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9653878F-6D10-4598-8899-8FFA339A1B7A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-M7RDD</PKey><PID>00359-112-5188445-85740</PID><PIDType>5</PIDType><SID>S-1-5-21-1099746770-1194853044-2072411976</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>P5Q3 DELUXE</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1901 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090212000000.000000+000</Date></BIOS><HWID>23EE3D07018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): 0xC0000034
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:28:2013 14:16
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: PgAAAAEABAABAAEAAQAFAAAAAwABAAEA6GGC88KrhDRoZUa8jCZELRi+rCliPZgDApTtRT31fhCxJy0jTFg=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC A_M_I_ OEMAPIC
FACP A_M_I_ OEMFACP
HPET A_M_I_ OEMHPET
MCFG A_M_I_ OEMMCFG
OEMB A_M_I_ AMI_OEM
OSFR A_M_I_ OEMOSFR
SSDT DpgPmm CpuPm
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