Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 Build 7601 This copy of Windows is not genuine..when it is!


01 Nov 2013   #1

Windows 7 32-bit Home Premium SP1
 
 
Windows 7 Build 7601 This copy of Windows is not genuine..when it is!

We have a desktop and a laptop. Both run Win 7 Home Premium 32-bit with SP1 update. They were both updated from Vista a long time ago using genuine retail MS DVDs. Until recently they have both run perfectly (much better than Vista!).

The desktop recently started to display the message: "Windows 7 Build 7601 This copy of Windows is not genuine". I posted a question on the Microsoft Forum. Noel D Paton kindly replied with helpful suggestions, including doing a repair install. I downloaded 'X17-24208.iso', burned it to a DVD and attempted the install. After about 6 hours over night the install failed. 'Windows could not configure one or more system components. To install Windows restart the computer and then restart the installation'. It reverted to the old setup.

Not to be beaten, I then downloaded and ran 'MS Win 7 Upgrade Advisor' as it suggested. It found one incompatible program, and gave it a red cross symbol; I removed it. I also updated a driver as it suggested and I removed iTunes after first de-registering this PC. There were three programs mentioned as having no capability information; I could not find them. I then re-ran the installation from 2 pm to 7:30 pm. Everything was working well and looking hopeful until the last stage 'Transferring files, Settings and Programs'. To my astonishment (and annoyance!) it failed again!! The message again is: 'Windows could not configure one or more system components. To install Windows restart the computer and then restart the installation'. Again it reverted to the old setup... that was about 2 weeks ago. I wasted almost the whole weekend .... (Life is too short. Perhaps I should change to Mac)

Now it is refusing to do any Windows Updates "Windows could not search for new updates" Error C0000034. The last update successful was on 14 Sept 2014.

Any help will be VERY welcome. Here is the MGADiag:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc0000034
Windows Product Key: *****-*****-3QJ7H-BBQXK-M7RDD
Windows Product Key Hash: kr5pYlQ97TPw1d+umGJQpjlILbs=
Windows Product ID: 00359-112-5188445-85740
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {9653878F-6D10-4598-8899-8FFA339A1B7A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130708-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_7E90FEE8-198-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Opera\Opera.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9653878F-6D10-4598-8899-8FFA339A1B7A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-M7RDD</PKey><PID>00359-112-5188445-85740</PID><PIDType>5</PIDType><SID>S-1-5-21-1099746770-1194853044-2072411976</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>P5Q3 DELUXE</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1901 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090212000000.000000+000</Date></BIOS><HWID>23EE3D07018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): 0xC0000034
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:28:2013 14:16
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: PgAAAAEABAABAAEAAQAFAAAAAwABAAEA6GGC88KrhDRoZUa8jCZELRi+rCliPZgDApTtRT31fhCxJy0jTFg=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC A_M_I_ OEMAPIC
FACP A_M_I_ OEMFACP
HPET A_M_I_ OEMHPET
MCFG A_M_I_ OEMMCFG
OEMB A_M_I_ AMI_OEM
OSFR A_M_I_ OEMOSFR
SSDT DpgPmm CpuPm


My System SpecsSystem Spec
.

01 Nov 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Code:
C:\Windows\system32\slmgr.vbs(1333, 5) (null): 0xC0000034
is the source of your problem.
This type of error is often associated with disk problems, or permissions problems


Please run a full CHKDSK and SFC scan....



Click on Start > All Programs > Accessories

Right-click on the Command Prompt entry

Select Run as Administrator and accept the UAC prompt - the ElevatedCommand Prompt window should pop up.



At the Command prompt, type



CHKDSK C: /R



and hit the Enter key.

You will be told that the drive is locked,

and the CHKDSK will run at he next boot - hit the Y key, pressEnter, and then reboot.



The CHKDSK will take a few hours depending on the size of the drive,so be patient!



After the CHKDSK has run, Windows should boot normally (possiblyafter a second auto-reboot) -

then run the SFC.



SFC -System File Checker -Instructions

Click on Start > All Programs > Accessories

Right-click on the Command Prompt entry

Select Run as Administrator and accept the UAC prompt - the ElevatedCommand Prompt window should pop up.



At the Command prompt, type



SFC /SCANNOW



and hit the Enter key



Wait for the scan to finish - make a note of any error messages -and then reboot.





Copy the CBS.log file created(C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate itdirectly) and then compress the copy and upload it to your SkyDrive Publicfolder (http://skydrive.live.com ) and post a link to it so that I can take a look.


Then attempt validation at www.microsoft.com/genuine/validate using Internet Explorer - what happens?

Post a new MGADiag report with details of any error messagesencountered.
My System SpecsSystem Spec
01 Nov 2013   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I see you eventually took my advice to come here - I thought I recognised something about your post
Windows 7 Build 7601 This copy of Windows is not genuine (when it is!!) refers.

Tom - if you (or anyone else) want to come in on this, please feel free!
My System SpecsSystem Spec
.


01 Nov 2013   #4

Windows 7 Pro. 64/SP-1
 
 

Hight Noel I have a thought to run by you.
Would updating the bios if possible to a bios dated after Windows 7 came out be helpful.
My System SpecsSystem Spec
01 Nov 2013   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Sometimes
My System SpecsSystem Spec
01 Nov 2013   #6

Windows 7 32-bit Home Premium SP1
 
 

Hello Noel,
Yes I eventually took your advice. I've been busy doing other things in the meantime, trying to ignore the irritating messages from my PC!

I ran the CHKDSC, which took about 2 hours. All volumes are clean.
I ran SFC. Again no integrity violations were found.
There were no error messages.

I uploaded the CBS log to https://skydrive.live.com/redir?resi...DA54DDBC35!279

I've tried Windows validation many times before. The green ring rotates for hours to no good effect. I left it overnight one time. I fear the same will occur this time too.

Here is a new MGADiag. Any ideas are welcome...

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc0000034
Windows Product Key: *****-*****-3QJ7H-BBQXK-M7RDD
Windows Product Key Hash: kr5pYlQ97TPw1d+umGJQpjlILbs=
Windows Product ID: 00359-112-5188445-85740
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {9653878F-6D10-4598-8899-8FFA339A1B7A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130708-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_7E90FEE8-198-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Opera\Opera.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9653878F-6D10-4598-8899-8FFA339A1B7A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-M7RDD</PKey><PID>00359-112-5188445-85740</PID><PIDType>5</PIDType><SID>S-1-5-21-1099746770-1194853044-2072411976</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>P5Q3 DELUXE</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1901 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090212000000.000000+000</Date></BIOS><HWID>23EE3D07018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): 0xC0000034
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:28:2013 14:16
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: PgAAAAEABAABAAEAAQAFAAAAAwABAAEA6GGC88KrhDRoZUa8jCZELRi+rCliPZgDApTtRT31fhCxJy0jTFg=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC A_M_I_ OEMAPIC
FACP A_M_I_ OEMFACP
HPET A_M_I_ OEMHPET
MCFG A_M_I_ OEMMCFG
OEMB A_M_I_ AMI_OEM
OSFR A_M_I_ OEMOSFR
SSDT DpgPmm CpuPm
My System SpecsSystem Spec
01 Nov 2013   #7

Windows 7 Professional x64 Sp1
 
 

You could just kill the whole thing and do a clean install. I feel that seeing your old thread on this issue and your thread on this now, you would save time. I noticed you upgraded from vista. I never upgrade, I always clean install and never have any issues.

Clean Install Windows 7

Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
01 Nov 2013   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

(I was hoping to avoid a reinstall )
My System SpecsSystem Spec
01 Nov 2013   #9

Windows 7 32-bit Home Premium SP1
 
 

Thanks for your suggestion Andrew..
I was also hoping to avoid a complete reinstall. It is such a waste of time... Days I expect to uninstall, reinstall and update all my programs. Personally I think it must have been a Windows update that was released around 14th September, but I don't know which one.

Rather wasting time doing a reinstall I'd probably buy a Mac instead and spend the time installing everything from new on that machine instead. I would use a Windows emulator like Parallel if I had to for some Windows only programs. It is certainly a potential Plan B that I am seriously considering. It's just the cost that makes me hesitate. For the time being I'll persevere with trying to fix my PC.... Ever hopeful!
My System SpecsSystem Spec
01 Nov 2013   #10

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi Jezza,

Can I make a suggestion? Can you temporarily disable ESET, then attempt activation?

Regards,
Golden
My System SpecsSystem Spec
Reply

 Windows 7 Build 7601 This copy of Windows is not genuine..when it is!




Thread Tools



Similar help and support threads for2: Windows 7 Build 7601 This copy of Windows is not genuine..when it is!
Thread Forum
THis copy of Windows is not genuine. Build 7601 Windows Updates & Activation
Solved Windows 7 Build 7601, Copy not Genuine? Windows Updates & Activation
Solved Windows is not a genuine copy (Build 7601) Windows Updates & Activation
Solved Build 7601 - this copy of windows is not genuine Windows Updates & Activation
Solved win 7 pro build 7601 this copy of windows is not genuine please help Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:30 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33