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Windows 7: Never check for updates (Not recommended) is MISSING

02 Nov 2013   #1
hrnaveenk

Windows 7 32bit
 
 
Never check for updates (Not recommended) is MISSING

When I go to Control panel > Windows update > Change settings
Under 'Important Updates' drop down 'Never check for updates (Not recommended)' item is MISSING.

I completely know how important it is to keep the Windows update turned ON, yet I prefer to TURN OFF Windows update for a specific work reason.

I checked Google, youtube, several forums including this forum thoroughly but couldn't find a solution.

Please help me in knowing how I could add 'Never check for updates (Not recommended)' item to the drop down.

Please help!!


My System SpecsSystem Spec
.
02 Nov 2013   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Hmmm - not a problem I'm familiar with!
Let's go to basics......
Do you have, or have you ever had, a 'Registry 'Cleaner'/Optimizer/blahblah' installed?


Please run a full CHKDSK and SFC scan....



Click on Start > All Programs > Accessories

Right-click on the Command Prompt entry

Select Run as Administrator and accept the UAC prompt - the ElevatedCommand Prompt window should pop up.



At the Command prompt, type



CHKDSK C: /R



and hit the Enter key.

You will be told that the drive is locked,

and the CHKDSK will run at he next boot - hit the Y key, pressEnter, and then reboot.



The CHKDSK will take a few hours depending on the size of the drive,so be patient!



After the CHKDSK has run, Windows should boot normally (possiblyafter a second auto-reboot) -

then run the SFC.



SFC -System File Checker -Instructions

Click on Start > All Programs > Accessories

Right-click on the Command Prompt entry

Select Run as Administrator and accept the UAC prompt - the ElevatedCommand Prompt window should pop up.



At the Command prompt, type



SFC /SCANNOW



and hit the Enter key



Wait for the scan to finish - make a note of any error messages -and then reboot.





Copy the CBS.log file created(C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate itdirectly) and then compress the copy and upload it to your SkyDrive Publicfolder (http://skydrive.live.com ) and post a link to it so that I can take a look.



Post a new MGADiag report with details of any error messagesencountered.
My System SpecsSystem Spec
03 Nov 2013   #3
UsernameIssues

W7 Pro SP1 64bit
 
 

This post seems to indicate that Kaspersky can cause that option to go away:
No "never check for updates (not recommended)" option - Microsoft Community

I could not replicate the issue using KIS2013 or KIS2014 or by manually adding the info to the registry that the link above mentioned. Perhaps it takes a combination of things before the option goes away.

KIS2014 scan checked these update related keys/values:

Attachment 292132

KIS2014 found no issues and changed no settings. Windows Update was set to never check at the time of the scan. I would have expected a warning about that.
My System SpecsSystem Spec
.

03 Nov 2013   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

KIS has been known to cause some issues but yhey are rare.
As it's otherwise a very good AV I'm reluctant to suggest uninstalling it.
My System SpecsSystem Spec
03 Nov 2013   #5
UsernameIssues

W7 Pro SP1 64bit
 
 

@OP,
Wait for NoelDP to direct you. This is just a comment. I'm not suggesting that you rollback anything just yet.

@NoelDP,
If KIS listed an issue with Windows Update, then KIS should be able to rollback what it changed.

Attachment 292185
My System SpecsSystem Spec
03 Nov 2013   #6
hrnaveenk

Windows 7 32bit
 
 
KIS2013 13.0.1.4190 is what I have installed

Thank you 'NoelDP and UsernameIssues' for the quick response.

KIS2013 13.0.1.4190 is what I have installed.
I agree with you all that KIS is really a friendly AV. Does good job.

Do you have, or have you ever had, a 'Registry 'Cleaner'/Optimizer/blahblah' installed?
No I have never installed any such software.

@NoelDP
I am gathering the data you asked. I will shortly upload it for you as per the instructions.
My System SpecsSystem Spec
Reply

 Never check for updates (Not recommended) is MISSING




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