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Windows 7: Windows Update fails, error messages 800F0826, 80070002, 80073712

02 Nov 2013   #1
benjajinj

Windows 7 Home Premium x64
 
 
Windows Update fails, error messages 800F0826, 80070002, 80073712

I'm not completely sure what's causing this issue, as it seemingly appeared out of the blue. However, a few weeks prior I had a new hard drive installed and transferred my existing OS and documents etc (everything) across onto it using Acronis, so I'm thinking that it could be a hard drive failure, or the beginning of one.

Anybody got any ideas?


My System SpecsSystem Spec
02 Nov 2013   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data
My System SpecsSystem Spec
02 Nov 2013   #3
benjajinj

Windows 7 Home Premium x64
 
 

CBS logs: https://www.dropbox.com/s/qhpgodr4ja0129v/CBS.zip

My error codes are in the post title. Sorry.

The SURT installed a Hotfix on my computer. Not sure whether it's relevant, I haven't restarted yet.
My System SpecsSystem Spec
04 Nov 2013   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

CheckSUR shows a large number of problems
Code:
Summary:
Seconds executed: 196
 Found 170 errors
  CSI Payload File Missing Total count: 168
  CBS MUM Corrupt Total count: 2
CBS shows nothing amiss - which is strange given the error type in the CheckSUR results.

I suspect that your quickest solution is going to be a repair install of Windows - see the instructions here....
Repair Install
My System SpecsSystem Spec
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 Windows Update fails, error messages 800F0826, 80070002, 80073712




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