Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Update error 7023

08 Nov 2013   #1
naved78666

Windows 7 Ultimate 32 bit
 
 
Windows Update error 7023

Respected all mates,
I am new on forum because I have steel windows error's then I lisnted about you and I debug my data with your tools.thats plese I requested to to all please short out my problem... Please help me....


My System SpecsSystem Spec
.
08 Nov 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\USER\Downloads\SF_08-11-2013\SF_08-11-2013\110113-20061-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18247.x86fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0x83442000 PsLoadedModuleList = 0x83582230
Debug session time: Fri Nov  1 12:30:35.816 2013 (UTC + 6:00)
System Uptime: 0 days 0:00:09.595
Loading Kernel Symbols
.................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, 85c63024, 0, 0}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 85c63024, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
80e4dcc4 83505e85 85c63008 835a0be8 835a0be0 nt!WheapCreateTriageDumpFromPreviousSession+0x32
80e4dce4 83506cbd 835a0be0 85c63008 835a0c10 nt!WheapProcessWorkQueueItem+0x56
80e4dd00 8349d3ab 835a0be0 00000000 84eb6a70 nt!WheapWorkQueueWorkerRoutine+0x1f
80e4dd50 8362a53a 00000001 9c12c4c6 00000000 nt!ExpWorkerThread+0x10d
80e4dd90 834cb899 8349d29e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS_PRV

BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------
A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try: Stop 124 - What it means and what to try

Based on the bugchecks, I would recommend you follow and complete the steps given below:
1. If you are overclocking any hardware, please stop. Reset any changed values back to default and reset/clear CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS. Uninstall any overclocking tool as these can also be a reason of blue screens.

2. Uninstall your current antivirus software. It can be a cause of BSOD very often. Please remove it with its removal tool and use Microsoft Security Essentials in its place. Malwarebytes is a great combination with it. Go through this thread for more info.

3. Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log

4. Run SFC /SCANNOW Command - System File Checker to check windows for integrity violations. Run it up to three times to fix all errors. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations.

5. Make scans with Kaspersky TDSskiller and ESET Online scanner.

6. Perform a Clean Start up, this will help avoid any problematic applications from bugging the system.

7. Use Revo Uninstaller Free to uninstall stubborn software. Opt for Advanced Mode and uninstall the software, delete the leftover registry entries.

8. Use Crystal Disk Info to upload a screenshot of your Hard Drives (s). Test your Hard Drives (s) running a Hard Drive Diag.

9. Test and Diagnose RAM issues with RAM - Test with Memtest86+. Pay close attention to Part 3 of the tutorial "If you have errors" Take the test for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

10. Monitor hardware temperature for overheating issues with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:
My System SpecsSystem Spec
08 Nov 2013   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The installation is counterfeit
You have an OEM_SLP Key on a retail motherboard.
You need to reformat and reinstall using legitimate media and Key.
My System SpecsSystem Spec
.

09 Nov 2013   #4
naved78666

Windows 7 Ultimate 32 bit
 
 

NoelDP please explain me more about this matter(Answer)..I Am Newbie please help me how can I process in this matter..and ty for Both reply'S
My System SpecsSystem Spec
09 Nov 2013   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Your Windows License is invalid.
How did you get it? - was your PC supplied with Windows pre-installed, or what?
My System SpecsSystem Spec
09 Nov 2013   #6
naved78666

Windows 7 Ultimate 32 bit
 
 

yes sir now any solution or I want ot again reinstall WIN'7????
and if I remove service pack 1 that can help me????
and when I start manually windows update service pop up say 0*8008005 error saw.
and please saw screenshot I put in zip file..
My System SpecsSystem Spec
10 Nov 2013   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

NOTHING except purchasing a valid windows license and clean installing with that will help.
If this license came pre-installed, complain to the vendor, and demand a refund.
My System SpecsSystem Spec
10 Nov 2013   #8
naved78666

Windows 7 Ultimate 32 bit
 
 

OK TY FOR All Reply'S
My System SpecsSystem Spec
Reply

 Windows Update error 7023




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows 7 - Update KB976932 and KB982526 update failure- error 800b100
Hey, I'm trying to install update KB976932 (Windows Service pack 1 for 64bit) and KB982526 (Microsoft .NET Framework 3.5 SP1) but I keep getting error 800b100 which stops me from doing so. I've tried deactivating my firewall; manually installing from the microsoft website; and using the...
Windows Updates & Activation
Windows Update fails in Update Check. Error code C80003FA.
Hello, I recieve error C80003FA whenever I do a Windows Update run. It doesn't get past the stage of checking for updates. I've tried several fixes including: - Waiting 15 minutes and running Windows Update again. - Letting Windows Update run on its own schedule. - SFC /Scannow -...
Windows Updates & Activation
Windows Update Error 80070002 & Windows Update Diag Error 0x8007370B
ASUS Desktop PC CM6850 Series Windows 7 Home Premium SP1 64-bit Core i7 4GB RAM 500GB HDD Windows updates not working for a while. Initial was 8007370B appearing in the Windows Update window when searching for updates. Found bad memory using Memtest86+ and pulled the stick. Other stick...
Windows Updates & Activation
Random reboots, error 7023
Hello, From few months i have problem with random reboots. Cannot find any pattern. Sometimes i openning a browser, sometimes playing games, sometimes just playing music. But always theres an report of event 7023. System cannot find a specific file. System is quite old (2010?) so it might be...
BSOD Help and Support
Windows update error 9C48, Internet Explorer update.
Hello. It all started couple of days ago when I wansn't able to start my Skype, because at the login window Skype uses Internet Explorer:( I've been trying couple of days to do something. At first I was getting internet explorer 10 update error, but somehow, magically, that update installed, but...
Windows Updates & Activation
SPP Notification Service event id 7023
I have an event error message "SPP Notification Service event id 7023" at windows 7. The event viewer file is attached. Please let me know how to solve this problem. Thanks in advance.
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:41.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App