Error Code 9C59 when updating IE10

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  1. Posts : 74
    Windows 7 64-bit SP1
       #1

    Error Code 9C59 when updating IE10


    And here's CBS
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  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Your problem appears to be manifold...


    Line 325485: 2013-11-09 11:26:56, Error CSI 00000288@2013/11/9:16:26:56.289 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_winners.cpp(1302): Error 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] originated in function CCSDirectTransaction::AddImplicationsToCatalogsAndVerifyComponentHashes expression: (null)
    Line 325487: 2013-11-09 11:26:56, Error CSI 00000289 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #1716892# from CCSDirectTransaction::PrepareForCommit(...)[gle=0x90092004]
    Line 325488: 2013-11-09 11:26:56, Error CSI 0000028a (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #1716891# from CCSDirectTransaction::ExamineTransaction(...)[gle=0x90092004]
    Line 325489: 2013-11-09 11:26:56, Error CSI 0000028b (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #1716890# from CCSDirectTransaction_IRtlTransaction::ExamineTransaction(...)[gle=0x90092004]
    Line 325490: 2013-11-09 11:26:56, Error CSI 0000028c (F) CRYPT_E_NOT_FOUND #1716642# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Analyze(...)[gle=0x80092004]
    Line 325491: 2013-11-09 11:26:56, Error CSI 0000028d (F) CRYPT_E_NOT_FOUND #1716119# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 38 (0x00000026), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x80092004]
    Line 325492: 2013-11-09 11:26:56, Error CSI 0000028e (F) CRYPT_E_NOT_FOUND #1716118# 317390 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000026, pSink = NULL, disp = 0)
    Line 325494: 2013-11-09 11:26:56, Error CBS Exec: Failed to commit CSI transaction to resolve execution chain. [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
    Line 325498: 2013-11-09 11:26:56, Error CBS Failed to process single phase execution. [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
    Line 325517: 2013-11-09 11:26:58, Error CBS Failed to perform operation. [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
    Line 385557: 2013-11-09 11:27:47, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]





    (IE11 appears to have broken some of the forum functionality??)


    I'll see what I can work out from that and get back to you.
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  3. Posts : 29
    Windows 7 Ultimate x64
       #3

    Same error here...
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  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    @Rpz79
    It's unlikely that your issue is the same - please post to a new thread of your own, following the
    Windows Update Posting Instructions and post the requested data there
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  5. Posts : 74
    Windows 7 64-bit SP1
    Thread Starter
       #5

    Any updates?
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  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    I think I didn't go back far enough in the logs :)

    These appear much earlier...
    Code:
     Line 26607: 2013-11-09 11:18:47, Error                 CSI    00000026@2013/11/9:16:18:47.067 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_winners.cpp(1302): Error 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] originated in function CCSDirectTransaction::AddImplicationsToCatalogsAndVerifyComponentHashes expression: (null)
     Line 26609: 2013-11-09 11:18:47, Error                 CSI    00000027 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #490192# from CCSDirectTransaction::PrepareForCommit(...)[gle=0x90092004]
     Line 26610: 2013-11-09 11:18:47, Error                 CSI    00000028 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #490191# from CCSDirectTransaction::ExamineTransaction(...)[gle=0x90092004]
     Line 26611: 2013-11-09 11:18:47, Error                 CSI    00000029 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #490190# from CCSDirectTransaction_IRtlTransaction::ExamineTransaction(...)[gle=0x90092004]
     Line 26612: 2013-11-09 11:18:47, Error                 CSI    0000002a (F) CRYPT_E_NOT_FOUND #489942# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Analyze(...)[gle=0x80092004]
     Line 26613: 2013-11-09 11:18:47, Error                 CSI    0000002b (F) CRYPT_E_NOT_FOUND #489419# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 38 (0x00000026), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x80092004]
     Line 26614: 2013-11-09 11:18:47, Error                 CSI    0000002c (F) CRYPT_E_NOT_FOUND #489418# 610411 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000026, pSink = NULL, disp = 0)
    They appear to related to this sequence...
    Code:
    2013-11-09 11:18:47, Info                  CSI    00000025 Couldn't find the hash of component: Microsoft-Windows-Scripting-JScript, Version = 10.2.9200.16721, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the catalog [l:192{96}]"\SystemRoot\WinSxS\Catalogs\092015e2654df78baf05f0ac9fc02a241c5960aef9567a339b1890645be93334.cat".
     2013-11-09 11:18:47, Error                 CSI    00000026@2013/11/9:16:18:47.067 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_winners.cpp(1302): Error 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] originated in function CCSDirectTransaction::AddImplicationsToCatalogsAndVerifyComponentHashes expression: (null)
    [gle=0x80004005]

    Please run a CheckSUR and post the log files...

    Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
    (you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

    Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
    The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

    Then zip the CheckSUR.log and upload it to your reply
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  7. Posts : 74
    Windows 7 64-bit SP1
    Thread Starter
       #7

    It's a big un
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  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    That's the CBS.log - I need the CheckSUR.log :)
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  9. Posts : 74
    Windows 7 64-bit SP1
    Thread Starter
       #9

    woops
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  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    That shows no problems found (which is what I expected, from the CBS data).

    I'll have to do some research and see what I can find that fits - shout if you haven't heard in 36 hours!!
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