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Windows 7: Error Code 9C59 when updating IE10

09 Nov 2013   #1
thebladeroden

Windows 7 64-bit SP1
 
 
Error Code 9C59 when updating IE10

And here's CBS


My System SpecsSystem Spec
.

09 Nov 2013   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Your problem appears to be manifold...


Line 325485: 2013-11-09 11:26:56, Error CSI 00000288@2013/11/9:16:26:56.289 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_winners.cpp(1302): Error 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] originated in function CCSDirectTransaction::AddImplicationsToCatalogsAndVerifyComponentHashes expression: (null)
Line 325487: 2013-11-09 11:26:56, Error CSI 00000289 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #1716892# from CCSDirectTransaction::PrepareForCommit(...)[gle=0x90092004]
Line 325488: 2013-11-09 11:26:56, Error CSI 0000028a (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #1716891# from CCSDirectTransaction::ExamineTransaction(...)[gle=0x90092004]
Line 325489: 2013-11-09 11:26:56, Error CSI 0000028b (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #1716890# from CCSDirectTransaction_IRtlTransaction::ExamineTransaction(...)[gle=0x90092004]
Line 325490: 2013-11-09 11:26:56, Error CSI 0000028c (F) CRYPT_E_NOT_FOUND #1716642# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Analyze(...)[gle=0x80092004]
Line 325491: 2013-11-09 11:26:56, Error CSI 0000028d (F) CRYPT_E_NOT_FOUND #1716119# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 38 (0x00000026), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x80092004]
Line 325492: 2013-11-09 11:26:56, Error CSI 0000028e (F) CRYPT_E_NOT_FOUND #1716118# 317390 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000026, pSink = NULL, disp = 0)
Line 325494: 2013-11-09 11:26:56, Error CBS Exec: Failed to commit CSI transaction to resolve execution chain. [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
Line 325498: 2013-11-09 11:26:56, Error CBS Failed to process single phase execution. [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
Line 325517: 2013-11-09 11:26:58, Error CBS Failed to perform operation. [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
Line 385557: 2013-11-09 11:27:47, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]





(IE11 appears to have broken some of the forum functionality??)


I'll see what I can work out from that and get back to you.
My System SpecsSystem Spec
09 Nov 2013   #3
Rpz79

Windows 7 Ultimate x64
 
 

Same error here...
My System SpecsSystem Spec
.


10 Nov 2013   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

@Rpz79
It's unlikely that your issue is the same - please post to a new thread of your own, following the
Windows Update Posting Instructions and post the requested data there
My System SpecsSystem Spec
11 Nov 2013   #5
thebladeroden

Windows 7 64-bit SP1
 
 

Any updates?
My System SpecsSystem Spec
11 Nov 2013   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I think I didn't go back far enough in the logs

These appear much earlier...
Code:
 Line 26607: 2013-11-09 11:18:47, Error                 CSI    00000026@2013/11/9:16:18:47.067 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_winners.cpp(1302): Error 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] originated in function CCSDirectTransaction::AddImplicationsToCatalogsAndVerifyComponentHashes expression: (null)
 Line 26609: 2013-11-09 11:18:47, Error                 CSI    00000027 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #490192# from CCSDirectTransaction::PrepareForCommit(...)[gle=0x90092004]
 Line 26610: 2013-11-09 11:18:47, Error                 CSI    00000028 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #490191# from CCSDirectTransaction::ExamineTransaction(...)[gle=0x90092004]
 Line 26611: 2013-11-09 11:18:47, Error                 CSI    00000029 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #490190# from CCSDirectTransaction_IRtlTransaction::ExamineTransaction(...)[gle=0x90092004]
 Line 26612: 2013-11-09 11:18:47, Error                 CSI    0000002a (F) CRYPT_E_NOT_FOUND #489942# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Analyze(...)[gle=0x80092004]
 Line 26613: 2013-11-09 11:18:47, Error                 CSI    0000002b (F) CRYPT_E_NOT_FOUND #489419# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 38 (0x00000026), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x80092004]
 Line 26614: 2013-11-09 11:18:47, Error                 CSI    0000002c (F) CRYPT_E_NOT_FOUND #489418# 610411 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000026, pSink = NULL, disp = 0)
They appear to related to this sequence...
Code:
2013-11-09 11:18:47, Info                  CSI    00000025 Couldn't find the hash of component: Microsoft-Windows-Scripting-JScript, Version = 10.2.9200.16721, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the catalog [l:192{96}]"\SystemRoot\WinSxS\Catalogs\092015e2654df78baf05f0ac9fc02a241c5960aef9567a339b1890645be93334.cat".
 2013-11-09 11:18:47, Error                 CSI    00000026@2013/11/9:16:18:47.067 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_winners.cpp(1302): Error 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] originated in function CCSDirectTransaction::AddImplicationsToCatalogsAndVerifyComponentHashes expression: (null)
[gle=0x80004005]

Please run a CheckSUR and post the log files...

Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your reply
My System SpecsSystem Spec
12 Nov 2013   #7
thebladeroden

Windows 7 64-bit SP1
 
 

It's a big un
My System SpecsSystem Spec
12 Nov 2013   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That's the CBS.log - I need the CheckSUR.log
My System SpecsSystem Spec
12 Nov 2013   #9
thebladeroden

Windows 7 64-bit SP1
 
 

woops
My System SpecsSystem Spec
12 Nov 2013   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That shows no problems found (which is what I expected, from the CBS data).

I'll have to do some research and see what I can find that fits - shout if you haven't heard in 36 hours!!
My System SpecsSystem Spec
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 Error Code 9C59 when updating IE10




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