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Windows 7: Missing manifest files in the CheckSUR log

12 Nov 2013   #1
trepp

PA
 
 
Missing manifest files in the CheckSUR log

Hi, I have been having problems with installing updates to my windows 7 system. According to the CheckSUR log file I am missing the following manifest files:

winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.2.9200.16438_none_9127dcee9294c9ac.manifest
winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.2.9200.16439_none_9127c6269294e34d.manifest
winsxs\manifests\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.2.9200.16439_none_9b7c7078c6f5a548.manifest

I have attached the entire CheckSUR log (and the persist log as well)

Any ideas where I can get the missing manifest files?

Thanks


My System SpecsSystem Spec
.
14 Nov 2013   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There's more problems than just the missing manifests!
Code:
Checking Component Store
(f) CSI Payload File Missing 0x00000000 usbccgp.sys amd64_usb.inf_31bf3856ad364e35_6.1.7601.17586_none_28d4bd852548d3f5 
(f) CSI Payload File Missing 0x00000000 usbohci.sys amd64_usbport.inf_31bf3856ad364e35_6.1.7601.17586_none_1b9eb6021a6421dc 
(f) CSI Payload File Missing 0x00000000 usbuhci.sys amd64_usbport.inf_31bf3856ad364e35_6.1.7601.17586_none_1b9eb6021a6421dc 
(f) CSI Payload File Missing 0x00000000 usbd.sys amd64_usbport.inf_31bf3856ad364e35_6.1.7601.17586_none_1b9eb6021a6421dc 
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.2.9200.16438_none_9127dcee9294c9ac.manifest amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.2.9200.16438_none_9127dcee9294c9ac 
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.2.9200.16439_none_9127c6269294e34d.manifest amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.2.9200.16439_none_9127c6269294e34d 
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.2.9200.16439_none_9b7c7078c6f5a548.manifest wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.2.9200.16439_none_9b7c7078c6f5a548 
(f) CSI Payload File Missing 0x00000000 usbohci.sys amd64_usbport.inf_31bf3856ad364e35_6.1.7601.21692_none_1c1981b9338d783b 
(f) CSI Payload File Missing 0x00000000 usbuhci.sys amd64_usbport.inf_31bf3856ad364e35_6.1.7601.21692_none_1c1981b9338d783b 
(f) CSI Payload File Missing 0x00000000 usbd.sys amd64_usbport.inf_31bf3856ad364e35_6.1.7601.21692_none_1c1981b9338d783b 
(f) CSI Payload File Missing 0x00000000 WindowsBase.dll amd64_wpf-windowsbase_31bf3856ad364e35_6.1.7601.21921_none_b60ee406778e10eb
I guess your original symptom was failing USB functionality??


I'll post a fix protocol for all the files later
My System SpecsSystem Spec
14 Nov 2013   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - tppaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\tppaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\tppaa
or
DIR E:\tppaa


The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\tppaa <drive>:\windows\winsxs /y /i /s /v /h

(e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your SkyDrive Public folder, and post a new link

Also run a new CheckSUR scan and post that result.

My System SpecsSystem Spec
.

22 Nov 2013   #4
trepp

PA
 
 

Sorry it took so long to get back to this. did the steps and it look like it solved part of the problem, I can now install updates for IE, but still having failures with the windows updates. attached the logs here.
My System SpecsSystem Spec
23 Nov 2013   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The CheckSUR still shows one problem -
Code:
Checking Component Store
(f) CSI Payload File Missing 0x00000000 WindowsBase.dll amd64_wpf-windowsbase_31bf3856ad364e35_6.1.7601.21921_none_b60ee406778e10eb
I can't see any SFC results in the CBS.log

I'll post a new fix protocol a little later to fix this error.
My System SpecsSystem Spec
23 Nov 2013   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - tppab.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\tppab
hit the enter key - if you get a 'Not Found' error try
DIR D:\tppab
or
DIR E:\tppab


The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\tppab <drive>:\windows\winsxs /y /i /s /v /h

(e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your SkyDrive Public folder, and post a new link

Also run a new CheckSUR scan and post that result.
My System SpecsSystem Spec
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 Missing manifest files in the CheckSUR log




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