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Windows 7: Windows Update error, stuck on restart loop.

15 Nov 2013   #11
Steve The Dane

Windows 7 Home Premium 64-bit SP1
 
 

Yes Noel, the rename command completed successfully. Told me ownership was successful etc etc.

Pending file as requested attached.




Attached Files
File Type: zip pending.zip (573.4 KB, 5 views)
My System SpecsSystem Spec
.
16 Nov 2013   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There's an awful lot of data in that!

Please reboot TWICE - with 15 minutes at least between boots - and then post a new copy of the pending.xml file, and a new copy of the CBS.log file
My System SpecsSystem Spec
16 Nov 2013   #13
Steve The Dane

Windows 7 Home Premium 64-bit SP1
 
 

Yep! Feast your eyes on that debacle.

Thanks for your patience in this issue Noel. I will do as you instructed & post back asap.
My System SpecsSystem Spec
.

16 Nov 2013   #14
Steve The Dane

Windows 7 Home Premium 64-bit SP1
 
 

Ok Noel, here are the data files you requested. There was 30 minutes+ between boots.

I noticed the pending.xml file is still dated at 13/11/2013 22:58 though.


Attached Files
File Type: zip pending.zip (573.4 KB, 0 views)
My System SpecsSystem Spec
17 Nov 2013   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The news isn't great
There are about 600 'applicability' errors in the CBS data, involving a fair number of updates.
This is far more than I would hope to be able to fix manually.

I suspect that your best option is going to be a repair install
Repair Install
My System SpecsSystem Spec
18 Nov 2013   #16
Steve The Dane

Windows 7 Home Premium 64-bit SP1
 
 

Ok Noel, Here's something rather odd that has occurred.

So I go online yesterday to check in here & then I had to go out. I come back & boot up as normal but my option for logging in with my fingerprint scanner didn't show (which it seems do sometimes?). So I restarted from the log in screen, without logging in, to get it to appear again.

When it booted up, low & behold the configuring updates screen appeared & completed to 100%. I thought I'd run sfc again & it did successfully with no integrity violations reported.

I checked the update history & all the 13/11/13 updates were now reinstalled to 19/11/13. After checking for updates manually, I finally received the there are no updates green tick screen.

I looked through the cbs log & towards the end of the log I noticed the winsxs renaming command you instructed to do was completed.

I was hoping you could look over the latest cbs log to determine whether or not I should still go ahead with the repair install.
My System SpecsSystem Spec
19 Nov 2013   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Now that is definitely strange - possibly the result of profile corruption.

The applicability errors seem to have gone - so the repair install shouldn't be necessary

Have any/all other symptoms disappeared as well??
My System SpecsSystem Spec
19 Nov 2013   #18
Steve The Dane

Windows 7 Home Premium 64-bit SP1
 
 

Rather strange indeed Noel!

You say the admin profile was corrupted so are you sure I shouldn't repair install? I'd rather be safe than sorry.

It just seems to me this update issue may be solved for now but may be a false sense of security...

Such as when I receive the December updates, this will happen again leaving my system vulnerable.
My System SpecsSystem Spec
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 Windows Update error, stuck on restart loop.




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