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Windows 7: Windows Update cannot start after clone...

20 Nov 2013   #11
strum101

Windows system 7 64 bit & Windows 8.1
 
 

C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
I got message "catroot 2" doesn't exist...
Sorry before I did not remove the REN
I did this next "is not recognized as an internal or external command and, operable program or batch."
I then the last command to restart as was at the beginning...
strum101..
I hope this is my last note until I hear from you...in appreciation...I entered each line one at a time.
I'M not that experienced using DOS.


My System SpecsSystem Spec
.
20 Nov 2013   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Quote   Quote: Originally Posted by strum101 View Post
Noel...
I apologize with the name mix up...
I'm getting nervous about all this...
strum101
No problem - I've been called a lot worse ;-)

Please read my command carefully you inserted an extra space! (Catroot2 is one word)
My System SpecsSystem Spec
20 Nov 2013   #13
strum101

Windows system 7 64 bit & Windows 8.1
 
 

Noel..
I copy/paste: REN c;\Windows\System32\Catroot2 Catroot2Old
error message: "A duplicate filename exists, or the file cannot be found"

If I leave out the REN...the earlier error message as before.

when I cloned this drive I did a complete chkdsk...5 stages.
I did not do this with the 1TB Seagate.
I never received any "Genuine" error messages. I'm still using the original Seagate 750GB hdrive...3-4 years old HP Pavilion. Virus . Malware?...I ran MalwareBytes severaltimes and Microsoft Security Essentials and constantly updated. AI use SyncToy for my tons of documents. I found out about SyncToy here at 7s forum. I like it...easy & quick setup and run...just to change the subject.

I have the paid version of UASEUS Workstation...I should reinstall it and do the old hdrive a again.
I do have other backup quotations after this regarding clones & images...but all that can wait. I just appreciate your help.
My System SpecsSystem Spec
.

20 Nov 2013   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

In that case either the target exists, or the folder doesn't.
Please run the following commands and post the results.

DIR C:\Windows\System32\Catroot2
RD C:\Windows\System32Catroot2old /S


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
20 Nov 2013   #15
strum101

Windows system 7 64 bit & Windows 8.1
 
 

Noel...
when I opned DOS I got a request to go online regarding "Geniune" problem. I turned it down to do this.
Here are the results...not what you are looking for...I tried twice
---------------------------
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>DIR C:\Windows\Catroot2
Volume in drive C is HP
Volume Serial Number is BC35-06E8

Directory of C:\Windows

File Not Found

C:\Windows\system32>RD C:\Windows\Catroot2old /S
C:\Windows\Catroot2old, Are you sure (Y/N)? y
The system cannot find the file specified.

C:\Windows\system32>DIR C:\Windows\Catroot2
Volume in drive C is HP
Volume Serial Number is BC35-06E8
---------------------------------
My System SpecsSystem Spec
20 Nov 2013   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You obviously have some corruption that is preventing the rebuild of the Catroot2 folder.
Your best bet is going to be a repair install...
Repair Install
My System SpecsSystem Spec
20 Nov 2013   #17
strum101

Windows system 7 64 bit & Windows 8.1
 
 

Noel...
Does the Windows Repair remove all the programs that I have installed myself?
Thanks...I appreciate your help, time and efforts in trying t give me a hand...strum101
My System SpecsSystem Spec
21 Nov 2013   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Arepair install doesn't usually affect installed programs or data but will affect some settings. Read the tutorial
My System SpecsSystem Spec
21 Nov 2013   #19
strum101

Windows system 7 64 bit & Windows 8.1
 
 

Noel...
I tried to find the correct download as given on the repair tutorial...did not understand or find Windows 7 USB - DVD Download Tool listed. Many choices many of which I did not understand. I followed the link to Microsoft TechNet...signed in. Maybe the names have changed since after the tutorial. I'd like to try this Repair I just don't know what to download.
I suppose I could still use your help...strum101
My System SpecsSystem Spec
21 Nov 2013   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You have Windows 7 Home Premium x64 - so first you need to download the ISO for that from..
http://msft.digitalrivercontent.net/win/X17-58997.iso - assuming it's in English

(make a note - I'll be modifying the link after we know you've got the download OK, to keep within the forum rules)

You have a Pavilion p6204y - which presumably has a DVD writer in it?
If so, you don't need the USB tool - simply burn the downloaded ISO file to a writable DVD using the Windows Disk Image Burning tool - right-click on the downloaded file and select that, and follow the instructions.

Then disable your anti-virus and disconnect from the internet, and insert the DVD with Windows already running - shoul can pick up the instructions from then on with the tutorial, with any lu.ck
My System SpecsSystem Spec
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