Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Security updates no longer showing up

19 Nov 2013   #1
Roger265

windows 7 home premium 64
 
 
Security updates no longer showing up

Have a Toshiba laptop for a few years now. Just noticed that the last windows security updates I recieved were in July. I have gotten several windows updates to intall but they were for Windows Office only. Have done the show hidden and check for updates but it says everything is up to date. Did a fixit program I found from microsoft and it says everything was fine. Any ideas on what to try next.


My System SpecsSystem Spec
.
20 Nov 2013   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow the Windows Update Posting Instructions and post the requested data.
ALso
Please download the Farbar Service Scanner from

http://www.bleepingcomputer.com/download/farbar-service-scanner/

Right-click on the saved file and select 'Run as Administrator', and tick all the options, then click on the Scan button - copy and paste the report to your response.

My System SpecsSystem Spec
20 Nov 2013   #3
Roger265

windows 7 home premium 64
 
 

results from service scanner

Farbar Service Scanner Version: 10-11-2013
Ran by spud (administrator) on 20-11-2013 at 09:39:36
Running from "C:\Users\spud\Desktop"
Microsoft Windows 7 Home Premium (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============
Firewall Disabled Policy:
==================

System Restore:
============
System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============
Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2013-02-13 12:21] - [2013-01-04 00:41] - 1893224 ____A (Microsoft Corporation) 5CFB7AB8F9524D1A1E14369DE63B83CC
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****


Ran the SURT tool

Did the /sfcscannow, came back with 'did not find any integrity violations'

zip file attached

Do not get any failed messages concerning the updates. It just does not find any security updates anymore and I know there have been many since July. Something messed up then but not sure what. Hope the above information and attached files help. Thank you for your help.
My System SpecsSystem Spec
.

20 Nov 2013   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There's nothing significant that I can see in either the CBS or CheckSUR logs

Please post the C:\Windows\Windowsupdate.log file - it may tell us something?
My System SpecsSystem Spec
20 Nov 2013   #5
Roger265

windows 7 home premium 64
 
 

It is attached. Looking at the end of the file it looks like it may be finding stuff. I also see a line in there that says 'user declined update at shutdown' hmmm Last security update offered was July 17th.

When I shutdown the computer I get a screen showing windows has to close a program. It goes by really fast. Maybe something is not shutting down right but do not know what.
My System SpecsSystem Spec
20 Nov 2013   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

According to WU it hasn't installed any Windows updates since April 2013 - only Office ones.

I think a full reset of WU is going to be the next task....
Windows Update - Reset
Once completed, attempt a manual check for updates - what's found?
My System SpecsSystem Spec
20 Nov 2013   #7
Roger265

windows 7 home premium 64
 
 

which option is the best 1,2, or 3
My System SpecsSystem Spec
21 Nov 2013   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Work through each in order testing WU after each
My System SpecsSystem Spec
21 Nov 2013   #9
Roger265

windows 7 home premium 64
 
 

No luck tried all 3. Could see it was starting and stopped services in the command box. It cleared the windows update showing never. It cleared the updates installed list but when I check for updates it only shows me a windows live essential 2011 update and a few optionals like bing bars.
My System SpecsSystem Spec
21 Nov 2013   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmmm - not a situation I've come across before... I think I'm going to see if I can get some assistance on this.

Don't run away, but it may be a day or two before it arrives.
My System SpecsSystem Spec
Reply

 Security updates no longer showing up




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
1400x1050 screen resolution no longer showing up
So I have an annoying issue with screen resolution, here it is: I recently updated my NVidia drivers (for a GTX 470), in hope of fixing a graphics bug in a game (which didn't help by the way, making this change completely worthless...) and now my 1400x1050 screen resolution isn't showing up (in...
Graphic Cards
USB no longer showing up
Hello, recently i have been wondering why in the world my usb device is no longer showing up under the "computer" section anymore, this all just happened these past couple days and i have no idea why, i have tried many things like unstalling all USB drivers, moving the USB to another slot, and even...
Hardware & Devices
Task Manager no longer showing all tabs. How to get back?
Hi, My task manager has suddenly lost all of the tabs at the top, like processes, ect. Only showing running programs. - How do I restore the default task manager with access to all of the resources, network, ect.??? - Ideas how/why it has suddenly changed? Have no idea why it has...
General Discussion
Windows wont complete updates, Security Updates KB2604121
Its been doing most of these updates forever, when I go to shut it down it updates but when I wake up in the morning these updates are still not done... It's like they never finish. This happens every night for the past 6 months or so i'm getting tired of it now so i need some help. I've tried...
Windows Updates & Activation
Optical Drive No Longer Showing Up And Drivers Crashing
Hi I have a Sony Vaio Laptop with Windows 7 Ultimate 64bit Model VPCEC1M1E. The problems that I am having are: The ATI Display driver stops responding and the screen goes blank, Also the optical drive is no longer showing within windows, and it will no longer open. I have tried lots of...
Hardware & Devices
Old working slave drive no longer showing up
I recently upgraded windows 7 to x64, and now my slave drive is no longer showing up in My Computer. It shows up in the bios, and in Disk manager. I have tried assigning it a drive letter, but my only option is "help." I have tried uninstalling the driver for it, then restarting, and...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:48.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App