Updates not installing.Tried posting instructions ->sfc won't Run

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  1. live2wheel
    Posts : 7
    Windows Ultimate x64
       New #1

    Updates not installing.Tried posting instructions ->sfc won't Run


    Hi all,

    Working on netbook with windows 7 starter.
    Noticed updates not installing awhile ago and decided to fix. I have already done the thorough virus scan recommended in a few posts and have tried a few other fixes as well but got nowhere. I figured I'd post so I read through the posting instructions and am stuck at the SFC Scan.

    Another servicing or repair operation is currently running.

    I do have the Windows Installer Modual service set to manual,

    Where to start?
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  3. UsernameIssues
    Posts : 10,485
    W7 Pro SP1 64bit
       New #2

    Maybe try the System Update Readiness Too

    64bit: Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [November 2013] from Official Microsoft Download Center

    32bit: Download System Update Readiness Tool for Windows 7 (KB947821) [November 2013] from Official Microsoft Download Center
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  4. live2wheel
    Posts : 7
    Windows Ultimate x64
    Thread Starter
       New #3

    Thanks for your reply!

    KB947821 and KB2902885 installed successfully and then all the other updates failed.

    I get error codes:
    80071A91- clock keeps resetting to 2009 at reboot. I reset to current and try again.

    80070643- is the next code which references to .net. I went through a few troubleshooting steps for that and it leads me to something else , etc.
    I think I'm going in circles.
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  6. UsernameIssues
    Posts : 10,485
    W7 Pro SP1 64bit
       New #4

    You might try option 3 in this tutorial:
    Windows Update - Reset

    It is a bit different than the MS Fixit version.
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  7. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #5

    You could replace the motherboard battery. If that battery is bad the bios will not remember the date.
    Is this a single O/S boot or dual boot?
    If the time is not correct Windows will not update.

    From post #3

    I get error codes:
    80071A91- clock keeps resetting to 2009 at reboot. I reset to current and try again.
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  8. live2wheel
    Posts : 7
    Windows Ultimate x64
    Thread Starter
       New #6

    it does have a stripped out start up OS from HP, so technically it's dual boot.

    I tried option 3 and ran updates again and it failed. Same codes.
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  10. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #7

    Not the recovery partition. What operating system/systems do you have installed?
    If just one then try the motherboard battery.
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  11. live2wheel
    Posts : 7
    Windows Ultimate x64
    Thread Starter
       New #8

    I wasn't referring to the recovery partition on the HDD. HP has a stripped OS that starts up before windows. I think it was based on the same thing as their web OS. It's just for viewing pics and listing to music although it does have a browser.


    The main OS is Windows 7 Starter edition
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  12. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #9

    Well I'm not familiar with this HP thing. If it's a operating system it could have it's time incorrect. I don't believe HP has a operation system of any kind. I would still change the cmos battery. They are cheep and it can't hurt anything doing so. You will have to reset bios time when replacing the battery. The time must be correct in Windows for updates. I know of no way around that fact. Their is a possibility that another program is changing the time. Using my memory their is a virus that also changes the time.
    Their will be somebody familiar with HP that might be able to help you.
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  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #10

    Changing BIOS/CMOS batteries in laptops can be a major engineering challenge - with 20+ screws and lots of patience required.
    If you're not prepared for it, take it to a techie for the job.
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