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Windows 7: Win 7 SP1 Installation Error Code 800736B3

23 Nov 2013   #11
erwin

Windows 7 Ultimate 32bit
 
 

here is the cbs zip Attachment 294643. I will post checksur.log file after running CheckSUR.

Thanks


My System SpecsSystem Spec
.
23 Nov 2013   #12
erwin

Windows 7 Ultimate 32bit
 
 

CheckSUR contents below:


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 22.0
2013-11-23 15:04
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Payload File Missing 0x00000000 jsproxy.dll x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_9.4.8112.16476_none_1a378811bc3d6dc3
(f) CSI Missing Identity 0x00000000 appid prnxx002.inf_31bf3856ad364e35_6.1.7600.16385_5ad632810fefc3dc
Summary:
Seconds executed: 436
Found 2 errors
CSI Missing Identity Total count: 1
CSI Payload File Missing Total count: 1
My System SpecsSystem Spec
23 Nov 2013   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The SFC summary makes more sense this time
Code:
 Line 58420: 2013-11-23 14:36:03, Info                  CSI    0000023e [SR] Repairing 3 components
 Line 58421: 2013-11-23 14:36:03, Info                  CSI    0000023f [SR] Beginning Verify and Repair transaction
 Line 58422: 2013-11-23 14:36:03, Info                  CSI    00000240 [SR] Cannot repair member file [l:22{11}]"jsproxy.dll" of Microsoft-Windows-IE-ClientNetworkProtocolImplementation, Version = 9.4.8112.16476, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 58425: 2013-11-23 14:36:06, Info                  CSI    00000242 [SR] Cannot repair member file [l:38{19}]"NlsLexicons081a.dll" of Microsoft-Windows-NaturalLanguage6, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 58428: 2013-11-23 14:36:09, Info                  CSI    00000244 [SR] Cannot repair member file [l:22{11}]"termsrv.dll" of Microsoft-Windows-TerminalServices-RemoteConnectionManager, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
I'll post the protocol for that one soon, and then we can get start on the registry.
My System SpecsSystem Spec
.

23 Nov 2013   #14
erwin

Windows 7 Ultimate 32bit
 
 

Thanks
My System SpecsSystem Spec
23 Nov 2013   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - erwac.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\erwac
hit the enter key - if you get a 'Not Found' error try
DIR D:\erwac
or
DIR E:\erwac

The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\erwac <drive>:\windows\winsxs /y /i /s /v /h

(e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply


Then run CheckSUR again, and post the new CheckSUR.log file - hopefully we will then be able to address the registry error it shows.
My System SpecsSystem Spec
23 Nov 2013   #16
erwin

Windows 7 Ultimate 32bit
 
 

Thanks.
My System SpecsSystem Spec
23 Nov 2013   #17
erwin

Windows 7 Ultimate 32bit
 
 

CBS.log files attached
Attachment 294670
My System SpecsSystem Spec
23 Nov 2013   #18
erwin

Windows 7 Ultimate 32bit
 
 

CheckSUR file contents below.

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 22.0
2013-11-23 17:45
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Missing Identity 0x00000000 appid prnxx002.inf_31bf3856ad364e35_6.1.7600.16385_5ad632810fefc3dc
Summary:
Seconds executed: 627
Found 1 errors
CSI Missing Identity Total count: 1
My System SpecsSystem Spec
23 Nov 2013   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great - that seems to have fixed all the file problems now, so we can work on the remaining registry problem.

Please open an elevated Command prompt, and run the following commands


Code:
REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY HKLM\components\CanonicalData\Deployments\prnxx002.inf_31bf3856ad364e35_6.1.7600.16385_5ad632810fefc3dc
REG UNLOAD HKLM COMPONENTS
 .
Post the results


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
23 Nov 2013   #20
erwin

Windows 7 Ultimate 32bit
 
 

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONEN
TS
The operation completed successfully.
C:\Windows\system32>REG QUERY HKLM\components\CanonicalData\Deployments\prnxx002
.inf_31bf3856ad364e35_6.1.7600.16385_5ad632810fefc 3dc
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.
C:\Windows\system32>REG UNLOAD HKLM COMPONENTS
ERROR: Invalid syntax.
Type "REG UNLOAD /?" for usage.
C:\Windows\system32>
My System SpecsSystem Spec
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 Win 7 SP1 Installation Error Code 800736B3




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