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Windows 7: Win 7 SP1 Installation Error Code 800736B3

23 Nov 2013   #31
erwin

Windows 7 Ultimate 32bit
 
 

Good evening Noel,

1. CBS folder is attached in my previous post.
2. I ran the update from two sources. First from windows update and after the failure I tried the standalone SP1 download.


My System SpecsSystem Spec
.
23 Nov 2013   #32
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There's something very strange going on.
There are file problems in the SFC log, but they aren't showing up in the summary at the end.

Code:
2013-11-23 20:50:39, Info                  CSI    0000005b [SR] Beginning Verify and Repair transaction
2013-11-23 20:50:42, Info                  CSI    0000005c Hashes for file member \??\C:\Windows\Boot\Fonts\jpn_boot.ttf do not match actual file [l:24{12}]"jpn_boot.ttf" :
  Found: {l:32 b:Y/ljfN0poDAfKefJ5npTI5zBCad4KEdK3Xpfj5XbZHw=} Expected: {l:32 b:8tNiJBYeihdyIIRzxDELKJfyslr3czF0r632F3OHD5U=}
2013-11-23 20:50:42, Info                  CSI    0000005d Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-b..core-fonts-jpn-boot_31bf3856ad364e35_6.1.7600.16385_none_88f2808f8b054329\jpn_boot.ttf do not match actual file [l:24{12}]"jpn_boot.ttf" :
  Found: {l:32 b:Y/ljfN0poDAfKefJ5npTI5zBCad4KEdK3Xpfj5XbZHw=} Expected: {l:32 b:8tNiJBYeihdyIIRzxDELKJfyslr3czF0r632F3OHD5U=}
2013-11-23 20:50:42, Info                  CSI    0000005e [SR] Could not reproject corrupted file [ml:520{260},l:50{25}]"\??\C:\Windows\Boot\Fonts"\[l:24{12}]"jpn_boot.ttf"; source file in store is also corrupted
Code:
2013-11-23 20:54:42, Info                  CSI    0000015b Hashes for file member \??\C:\Windows\System32\NlsLexicons0019.dll do not match actual file [l:38{19}]"NlsLexicons0019.dll" :
  Found: {l:32 b:x9eJ2daocrX3DlYhrzSBwk4wAWmQGTj66cPm8i1HQE8=} Expected: {l:32 b:b5YwDjvfjt6gxGKDQOg4Emi7qpvNK4VrEuNTdlE4RtA=}
2013-11-23 20:54:42, Info                  CSI    0000015c Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-naturallanguage6_31bf3856ad364e35_6.1.7600.16385_none_9db12a5d8c0f6a9e\NlsLexicons0019.dll do not match actual file [l:38{19}]"NlsLexicons0019.dll" :
  Found: {l:32 b:x9eJ2daocrX3DlYhrzSBwk4wAWmQGTj66cPm8i1HQE8=} Expected: {l:32 b:b5YwDjvfjt6gxGKDQOg4Emi7qpvNK4VrEuNTdlE4RtA=}
2013-11-23 20:54:42, Info                  CSI    0000015d [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:38{19}]"NlsLexicons0019.dll"; source file in store is also corrupted
Code:
2013-11-23 20:59:22, Info                  CSI    00000234 [SR] Repairing 2 components
2013-11-23 20:59:22, Info                  CSI    00000235 [SR] Beginning Verify and Repair transaction
2013-11-23 20:59:34, Info                  CSI    00000236 Repair results created:
POQ 114 starts:
 
POQ 114 ends.
2013-11-23 20:59:34, Info                  CSI    00000237 [SR] Repair complete
I'm beginning to suspect that you may have a hardware problem, rather than software - but we'll try one more time...
I'll post a fix protocol in a few minutes.
My System SpecsSystem Spec
23 Nov 2013   #33
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - erwae.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\erwae
hit the enter key - if you get a 'Not Found' error try
DIR D:\erwae
or
DIR E:\erwae

The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\erwae <drive>:\windows\winsxs /y /i /s /v /h

(e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt

then reboot and upload the new CBS.log file to your reply


My System SpecsSystem Spec
.

24 Nov 2013   #34
erwin

Windows 7 Ultimate 32bit
 
 

Hi,

done SFC /SCANNOW. Do I also run CheckSUR again?
My System SpecsSystem Spec
24 Nov 2013   #35
erwin

Windows 7 Ultimate 32bit
 
 

Attached Attachment 294809

Below is CheckSUR:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 22.0
2013-11-24 16:37
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 445
No errors detected
My System SpecsSystem Spec
25 Nov 2013   #36
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Another corruption has crept in!

Code:
 Line 68770: 2013-11-24 03:51:55, Info                  CSI    00000237 [SR] Repairing 1 components
 Line 68771: 2013-11-24 03:51:55, Info                  CSI    00000238 [SR] Beginning Verify and Repair transaction
 Line 68776: 2013-11-24 03:52:04, Info                  CSI    0000023b [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:34{17}]"NlsModels0011.dll"; source file in store is also corrupted
 Line 68781: 2013-11-24 03:52:07, Info                  CSI    0000023d [SR] Repair complete
This is almost certainly now due to hardware - the question is, which hardware?
Most likely candidates are either the HD or the RAM - with a possible motherboard problem or (unlikely, unless you've been overheating) CPU.

Let's test the RAM first -
Download Memtes86+ from www.memtest.org and create the boot media - then run the test for at least 6 full passes and see if it reports errors.
My System SpecsSystem Spec
26 Nov 2013   #37
erwin

Windows 7 Ultimate 32bit
 
 

Hi Noel,

Thanks for you help. I ran memtest for 14 full cycles. There are no errors.
My System SpecsSystem Spec
26 Nov 2013   #38
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - next is the hard drive


Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -

Now look in the Event Viewer -
Windows Logs >Application events
Filter the list on Wininit as source, and post the latest results - these should be the CKDSK results
My System SpecsSystem Spec
26 Nov 2013   #39
erwin

Windows 7 Ultimate 32bit
 
 

Thanks
My System SpecsSystem Spec
27 Nov 2013   #40
erwin

Windows 7 Ultimate 32bit
 
 

Hi Noel,

Here are the results requested:

Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 26/11/2013 21:18:50
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: SEI-D630
Description:

Checking file system on C:
The type of the file system is NTFS.
A disk check has been scheduled.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 5)...
1446912 file records processed.
File verification completed.
1930 large file records processed.
0 bad file records processed.
4 EA records processed.
119 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
1738810 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 5)...
1446912 file SDs/SIDs processed.
Cleaning up 63 unused index entries from index $SII of file 0x9.
Cleaning up 63 unused index entries from index $SDH of file 0x9.
Cleaning up 63 unused security descriptors.
Security descriptor verification completed.
145950 data files processed.
CHKDSK is verifying Usn Journal...
35343640 USN bytes processed.
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
1446896 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
18362928 free clusters processed.
Free space verification is complete.
Windows has checked the file system and found no problems.
488282111 KB total disk space.
412665492 KB in 1160719 files.
596456 KB in 145951 indexes.
0 KB in bad sectors.
1568451 KB in use by the system.
65536 KB occupied by the log file.
73451712 KB available on disk.
4096 bytes in each allocation unit.
122070527 total allocation units on disk.
18362928 allocation units available on disk.
Internal Info:
00 14 16 00 36 f0 13 00 36 01 24 00 00 00 00 00 ....6...6.$.....
07 0f 00 00 77 00 00 00 00 00 00 00 00 00 00 00 ....w...........
38 9b 18 00 50 01 17 00 e0 27 17 00 00 00 17 00 8...P....'......
Windows has finished checking your disk.
Please wait while your computer restarts.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-11-26T21:18:50.000000000Z" />
<EventRecordID>66227</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>SEI-D630</Computer>
<Security />
</System>
<EventData>
<Data>
Checking file system on C:
The type of the file system is NTFS.
A disk check has been scheduled.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 5)...
1446912 file records processed.
File verification completed.
1930 large file records processed.
0 bad file records processed.
4 EA records processed.
119 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
1738810 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 5)...
1446912 file SDs/SIDs processed.
Cleaning up 63 unused index entries from index $SII of file 0x9.
Cleaning up 63 unused index entries from index $SDH of file 0x9.
Cleaning up 63 unused security descriptors.
Security descriptor verification completed.
145950 data files processed.
CHKDSK is verifying Usn Journal...
35343640 USN bytes processed.
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
1446896 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
18362928 free clusters processed.
Free space verification is complete.
Windows has checked the file system and found no problems.
488282111 KB total disk space.
412665492 KB in 1160719 files.
596456 KB in 145951 indexes.
0 KB in bad sectors.
1568451 KB in use by the system.
65536 KB occupied by the log file.
73451712 KB available on disk.
4096 bytes in each allocation unit.
122070527 total allocation units on disk.
18362928 allocation units available on disk.
Internal Info:
00 14 16 00 36 f0 13 00 36 01 24 00 00 00 00 00 ....6...6.$.....
07 0f 00 00 77 00 00 00 00 00 00 00 00 00 00 00 ....w...........
38 9b 18 00 50 01 17 00 e0 27 17 00 00 00 17 00 8...P....'......
Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>
My System SpecsSystem Spec
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 Win 7 SP1 Installation Error Code 800736B3




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