Win 7 SP1 Installation Error Code 800736B3

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  1. Posts : 26
    Windows 7 Ultimate 32bit
    Thread Starter
       #11

    here is the cbs zip Attachment 294643. I will post checksur.log file after running CheckSUR.

    Thanks
      My Computer


  2. Posts : 26
    Windows 7 Ultimate 32bit
    Thread Starter
       #12

    CheckSUR contents below:


    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 22.0
    2013-11-23 15:04
    Checking Windows Servicing Packages
    Checking Package Manifests and Catalogs
    Checking Package Watchlist
    Checking Component Watchlist
    Checking Packages
    Checking Component Store
    (f) CSI Payload File Missing 0x00000000 jsproxy.dll x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_9.4.8112.16476_none_1a378811bc3d6dc3
    (f) CSI Missing Identity 0x00000000 appid prnxx002.inf_31bf3856ad364e35_6.1.7600.16385_5ad632810fefc3dc
    Summary:
    Seconds executed: 436
    Found 2 errors
    CSI Missing Identity Total count: 1
    CSI Payload File Missing Total count: 1
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    The SFC summary makes more sense this time :)
    Code:
     Line 58420: 2013-11-23 14:36:03, Info                  CSI    0000023e [SR] Repairing 3 components
     Line 58421: 2013-11-23 14:36:03, Info                  CSI    0000023f [SR] Beginning Verify and Repair transaction
     Line 58422: 2013-11-23 14:36:03, Info                  CSI    00000240 [SR] Cannot repair member file [l:22{11}]"jsproxy.dll" of Microsoft-Windows-IE-ClientNetworkProtocolImplementation, Version = 9.4.8112.16476, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
     Line 58425: 2013-11-23 14:36:06, Info                  CSI    00000242 [SR] Cannot repair member file [l:38{19}]"NlsLexicons081a.dll" of Microsoft-Windows-NaturalLanguage6, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 58428: 2013-11-23 14:36:09, Info                  CSI    00000244 [SR] Cannot repair member file [l:22{11}]"termsrv.dll" of Microsoft-Windows-TerminalServices-RemoteConnectionManager, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    I'll post the protocol for that one soon, and then we can get start on the registry.
      My Computer


  4. Posts : 26
    Windows 7 Ultimate 32bit
    Thread Starter
       #14

    Thanks
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #15

    I've uploaded a file - erwac.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)
    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\erwac
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\erwac
    or
    DIR E:\erwac

    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

    XCOPY <drive>:\erwac <drive>:\windows\winsxs /y /i /s /v /h

    (e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

    run the command (it should take almost no time)and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply


    Then run CheckSUR again, and post the new CheckSUR.log file - hopefully we will then be able to address the registry error it shows.
      My Computer


  6. Posts : 26
    Windows 7 Ultimate 32bit
    Thread Starter
       #16

    Thanks.
      My Computer


  7. Posts : 26
    Windows 7 Ultimate 32bit
    Thread Starter
       #17

    CBS.log files attached
    Attachment 294670
      My Computer


  8. Posts : 26
    Windows 7 Ultimate 32bit
    Thread Starter
       #18

    CheckSUR file contents below.

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 22.0
    2013-11-23 17:45
    Checking Windows Servicing Packages
    Checking Package Manifests and Catalogs
    Checking Package Watchlist
    Checking Component Watchlist
    Checking Packages
    Checking Component Store
    (f) CSI Missing Identity 0x00000000 appid prnxx002.inf_31bf3856ad364e35_6.1.7600.16385_5ad632810fefc3dc
    Summary:
    Seconds executed: 627
    Found 1 errors
    CSI Missing Identity Total count: 1
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19

    Great - that seems to have fixed all the file problems now, so we can work on the remaining registry problem.

    Please open an elevated Command prompt, and run the following commands


    Code:
    REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
    REG QUERY HKLM\components\CanonicalData\Deployments\prnxx002.inf_31bf3856ad364e35_6.1.7600.16385_5ad632810fefc3dc
    REG UNLOAD HKLM COMPONENTS
     .
    Post the results


    Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
    Last edited by NoelDP; 23 Nov 2013 at 13:28.
      My Computer


  10. Posts : 26
    Windows 7 Ultimate 32bit
    Thread Starter
       #20

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Windows\system32>REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONEN
    TS
    The operation completed successfully.
    C:\Windows\system32>REG QUERY HKLM\components\CanonicalData\Deployments\prnxx002
    .inf_31bf3856ad364e35_6.1.7600.16385_5ad632810fefc 3dc
    ERROR: Invalid syntax.
    Type "REG QUERY /?" for usage.
    C:\Windows\system32>REG UNLOAD HKLM COMPONENTS
    ERROR: Invalid syntax.
    Type "REG UNLOAD /?" for usage.
    C:\Windows\system32>
      My Computer


 
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