Win 7 SP1 Installation Error Code 800736B3

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  1. Posts : 26
    Windows 7 Ultimate 32bit
    Thread Starter
       #31

    Good evening Noel,

    1. CBS folder is attached in my previous post.
    2. I ran the update from two sources. First from windows update and after the failure I tried the standalone SP1 download.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #32

    There's something very strange going on.
    There are file problems in the SFC log, but they aren't showing up in the summary at the end.

    Code:
    2013-11-23 20:50:39, Info                  CSI    0000005b [SR] Beginning Verify and Repair transaction
    2013-11-23 20:50:42, Info                  CSI    0000005c Hashes for file member \??\C:\Windows\Boot\Fonts\jpn_boot.ttf do not match actual file [l:24{12}]"jpn_boot.ttf" :
      Found: {l:32 b:Y/ljfN0poDAfKefJ5npTI5zBCad4KEdK3Xpfj5XbZHw=} Expected: {l:32 b:8tNiJBYeihdyIIRzxDELKJfyslr3czF0r632F3OHD5U=}
    2013-11-23 20:50:42, Info                  CSI    0000005d Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-b..core-fonts-jpn-boot_31bf3856ad364e35_6.1.7600.16385_none_88f2808f8b054329\jpn_boot.ttf do not match actual file [l:24{12}]"jpn_boot.ttf" :
      Found: {l:32 b:Y/ljfN0poDAfKefJ5npTI5zBCad4KEdK3Xpfj5XbZHw=} Expected: {l:32 b:8tNiJBYeihdyIIRzxDELKJfyslr3czF0r632F3OHD5U=}
    2013-11-23 20:50:42, Info                  CSI    0000005e [SR] Could not reproject corrupted file [ml:520{260},l:50{25}]"\??\C:\Windows\Boot\Fonts"\[l:24{12}]"jpn_boot.ttf"; source file in store is also corrupted
    Code:
    2013-11-23 20:54:42, Info                  CSI    0000015b Hashes for file member \??\C:\Windows\System32\NlsLexicons0019.dll do not match actual file [l:38{19}]"NlsLexicons0019.dll" :
      Found: {l:32 b:x9eJ2daocrX3DlYhrzSBwk4wAWmQGTj66cPm8i1HQE8=} Expected: {l:32 b:b5YwDjvfjt6gxGKDQOg4Emi7qpvNK4VrEuNTdlE4RtA=}
    2013-11-23 20:54:42, Info                  CSI    0000015c Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-naturallanguage6_31bf3856ad364e35_6.1.7600.16385_none_9db12a5d8c0f6a9e\NlsLexicons0019.dll do not match actual file [l:38{19}]"NlsLexicons0019.dll" :
      Found: {l:32 b:x9eJ2daocrX3DlYhrzSBwk4wAWmQGTj66cPm8i1HQE8=} Expected: {l:32 b:b5YwDjvfjt6gxGKDQOg4Emi7qpvNK4VrEuNTdlE4RtA=}
    2013-11-23 20:54:42, Info                  CSI    0000015d [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:38{19}]"NlsLexicons0019.dll"; source file in store is also corrupted
    Code:
    2013-11-23 20:59:22, Info                  CSI    00000234 [SR] Repairing 2 components
    2013-11-23 20:59:22, Info                  CSI    00000235 [SR] Beginning Verify and Repair transaction
    2013-11-23 20:59:34, Info                  CSI    00000236 Repair results created:
    POQ 114 starts:
     
    POQ 114 ends.
    2013-11-23 20:59:34, Info                  CSI    00000237 [SR] Repair complete
    I'm beginning to suspect that you may have a hardware problem, rather than software - but we'll try one more time...
    I'll post a fix protocol in a few minutes.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #33

    I've uploaded a file - erwae.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)
    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\erwae
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\erwae
    or
    DIR E:\erwae

    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

    XCOPY <drive>:\erwae <drive>:\windows\winsxs /y /i /s /v /h

    (e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

    run the command (it should take almost no time)and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt

    then reboot and upload the new CBS.log file to your reply


      My Computer


  4. Posts : 26
    Windows 7 Ultimate 32bit
    Thread Starter
       #34

    Hi,

    done SFC /SCANNOW. Do I also run CheckSUR again?
      My Computer


  5. Posts : 26
    Windows 7 Ultimate 32bit
    Thread Starter
       #35

    Attached Attachment 294809

    Below is CheckSUR:

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 22.0
    2013-11-24 16:37
    Checking Windows Servicing Packages
    Checking Package Manifests and Catalogs
    Checking Package Watchlist
    Checking Component Watchlist
    Checking Packages
    Checking Component Store
    Summary:
    Seconds executed: 445
    No errors detected
    Last edited by erwin; 24 Nov 2013 at 11:55.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #36

    Another corruption has crept in!

    Code:
     Line 68770: 2013-11-24 03:51:55, Info                  CSI    00000237 [SR] Repairing 1 components
     Line 68771: 2013-11-24 03:51:55, Info                  CSI    00000238 [SR] Beginning Verify and Repair transaction
     Line 68776: 2013-11-24 03:52:04, Info                  CSI    0000023b [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:34{17}]"NlsModels0011.dll"; source file in store is also corrupted
     Line 68781: 2013-11-24 03:52:07, Info                  CSI    0000023d [SR] Repair complete
    This is almost certainly now due to hardware - the question is, which hardware?
    Most likely candidates are either the HD or the RAM - with a possible motherboard problem or (unlikely, unless you've been overheating) CPU.

    Let's test the RAM first -
    Download Memtes86+ from www.memtest.org and create the boot media - then run the test for at least 6 full passes and see if it reports errors.
      My Computer


  7. Posts : 26
    Windows 7 Ultimate 32bit
    Thread Starter
       #37

    Hi Noel,

    Thanks for you help. I ran memtest for 14 full cycles. There are no errors.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #38

    OK - next is the hard drive


    Click on Start > All Programs > Accessories
    Right-click on the Command Prompt entry
    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

    At the Command prompt, type

    CHKDSK C: /R

    and hit the Enter key.
    You will be told that the drive is locked,
    and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

    The CHKDSK will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -

    Now look in the Event Viewer -
    Windows Logs >Application events
    Filter the list on Wininit as source, and post the latest results - these should be the CKDSK results :)
      My Computer


  9. Posts : 26
    Windows 7 Ultimate 32bit
    Thread Starter
       #39

    Thanks
      My Computer


  10. Posts : 26
    Windows 7 Ultimate 32bit
    Thread Starter
       #40

    Hi Noel,

    Here are the results requested:

    Log Name: Application
    Source: Microsoft-Windows-Wininit
    Date: 26/11/2013 21:18:50
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: SEI-D630
    Description:

    Checking file system on C:
    The type of the file system is NTFS.
    A disk check has been scheduled.
    Windows will now check the disk.
    CHKDSK is verifying files (stage 1 of 5)...
    1446912 file records processed.
    File verification completed.
    1930 large file records processed.
    0 bad file records processed.
    4 EA records processed.
    119 reparse records processed.
    CHKDSK is verifying indexes (stage 2 of 5)...
    1738810 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered.
    CHKDSK is verifying security descriptors (stage 3 of 5)...
    1446912 file SDs/SIDs processed.
    Cleaning up 63 unused index entries from index $SII of file 0x9.
    Cleaning up 63 unused index entries from index $SDH of file 0x9.
    Cleaning up 63 unused security descriptors.
    Security descriptor verification completed.
    145950 data files processed.
    CHKDSK is verifying Usn Journal...
    35343640 USN bytes processed.
    Usn Journal verification completed.
    CHKDSK is verifying file data (stage 4 of 5)...
    1446896 files processed.
    File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)...
    18362928 free clusters processed.
    Free space verification is complete.
    Windows has checked the file system and found no problems.
    488282111 KB total disk space.
    412665492 KB in 1160719 files.
    596456 KB in 145951 indexes.
    0 KB in bad sectors.
    1568451 KB in use by the system.
    65536 KB occupied by the log file.
    73451712 KB available on disk.
    4096 bytes in each allocation unit.
    122070527 total allocation units on disk.
    18362928 allocation units available on disk.
    Internal Info:
    00 14 16 00 36 f0 13 00 36 01 24 00 00 00 00 00 ....6...6.$.....
    07 0f 00 00 77 00 00 00 00 00 00 00 00 00 00 00 ....w...........
    38 9b 18 00 50 01 17 00 e0 27 17 00 00 00 17 00 8...P....'......
    Windows has finished checking your disk.
    Please wait while your computer restarts.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-11-26T21:18:50.000000000Z" />
    <EventRecordID>66227</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>SEI-D630</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
    Checking file system on C:
    The type of the file system is NTFS.
    A disk check has been scheduled.
    Windows will now check the disk.
    CHKDSK is verifying files (stage 1 of 5)...
    1446912 file records processed.
    File verification completed.
    1930 large file records processed.
    0 bad file records processed.
    4 EA records processed.
    119 reparse records processed.
    CHKDSK is verifying indexes (stage 2 of 5)...
    1738810 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered.
    CHKDSK is verifying security descriptors (stage 3 of 5)...
    1446912 file SDs/SIDs processed.
    Cleaning up 63 unused index entries from index $SII of file 0x9.
    Cleaning up 63 unused index entries from index $SDH of file 0x9.
    Cleaning up 63 unused security descriptors.
    Security descriptor verification completed.
    145950 data files processed.
    CHKDSK is verifying Usn Journal...
    35343640 USN bytes processed.
    Usn Journal verification completed.
    CHKDSK is verifying file data (stage 4 of 5)...
    1446896 files processed.
    File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)...
    18362928 free clusters processed.
    Free space verification is complete.
    Windows has checked the file system and found no problems.
    488282111 KB total disk space.
    412665492 KB in 1160719 files.
    596456 KB in 145951 indexes.
    0 KB in bad sectors.
    1568451 KB in use by the system.
    65536 KB occupied by the log file.
    73451712 KB available on disk.
    4096 bytes in each allocation unit.
    122070527 total allocation units on disk.
    18362928 allocation units available on disk.
    Internal Info:
    00 14 16 00 36 f0 13 00 36 01 24 00 00 00 00 00 ....6...6.$.....
    07 0f 00 00 77 00 00 00 00 00 00 00 00 00 00 00 ....w...........
    38 9b 18 00 50 01 17 00 e0 27 17 00 00 00 17 00 8...P....'......
    Windows has finished checking your disk.
    Please wait while your computer restarts.
    </Data>
    </EventData>
    </Event>
      My Computer


 
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