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Windows 7: Help with Windows Update Error: Windows Update Services not running.

26 Nov 2013   #11
Applepiez

Windows 7 Pro
 
 

so u say try malware bytes which log file? i don't recieved anything after recovering from the BSOD here is a screenshot of the messages shown up after BSOD: Attachment 295105


My System SpecsSystem Spec
.
26 Nov 2013   #12
Applepiez

Windows 7 Pro
 
 

here the log from SF Diagnostic Tool: Attachment 295106
Hope it helps
My System SpecsSystem Spec
26 Nov 2013   #13
Applepiez

Windows 7 Pro
 
 

After using Eset Service Repair program this is the results seems a bit better:



Farbar Service Scanner Version: 23-11-2013
Ran by Safe (administrator) on 26-11-2013 at 16:20:02
Running from "C:\Users\Safe\Desktop"
Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.

Action Center Notification Icon =====> Unable to open HKLM\...\ShellServiceObjects\{F56F6FDD-AA9D-4618-A949-C1B91AF43B1A} key. The key does not exist.


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.

BITS Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.


Windows Autoupdate Disabled Policy:
============================


Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys
[2012-09-12 14:43] - [2012-08-22 17:16] - 1292144 ____A (Microsoft Corporation) A5EBB8F648000E88B7D9390B514976BF

C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****
My System SpecsSystem Spec
.

26 Nov 2013   #14
Applepiez

Windows 7 Pro
 
 

if it is really required i could maybe use the repair install.
My System SpecsSystem Spec
26 Nov 2013   #15
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

ESET service repair tool, repairs a few services. Services corrupted by malware. These are the services affected and repaired

BITS wasn't missing... now it is. What did you do?

wuauserv is still missing. But ESET repair should have repaired it. Sure you destroyed all malware and virusses?!
My System SpecsSystem Spec
26 Nov 2013   #16
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Try this Windows Repair (All In One)
Do at least: "repair windows firewall", "repair windows updates", "restore important windows services".

It's almost the same as I expected ESET service repair tool should do.

Post results (FARBAR log)
My System SpecsSystem Spec
26 Nov 2013   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The UPnPHost service appears also to have been uninstalled.
You also have problems with the ATI drivers, the HomeGroup Provider service,the Function Discovery Provider Host service, the vToolbarUpdater17.1.2 service, the Windows Image Acquisition (WIA) service and the Windows Image Acquisition (WIA) service (amongst possible others)

I really think that your only option is going to be a repair install - if even that works.


There are also signs of possible problems with the hard drive.
How much free space is there?

Please post ALL the data gathered by the SF BSOD tool - there is a lot missing from the current upload.
My System SpecsSystem Spec
26 Nov 2013   #18
Applepiez

Windows 7 Pro
 
 

yes there is problem with the hdd when booting it says that hdd needs to be checked but it says i can't because due to recent installed program sorry about the sf bsod i will do it again also computer has 93.4Gb free space. Here is the new zip file: Attachment 295117
My System SpecsSystem Spec
26 Nov 2013   #19
Applepiez

Windows 7 Pro
 
 

can't be certain destroyed all malware but as i said when scanning it gives bsod
My System SpecsSystem Spec
26 Nov 2013   #20
Applepiez

Windows 7 Pro
 
 

also do you think my antivirus i good or not?
My System SpecsSystem Spec
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 Help with Windows Update Error: Windows Update Services not running.




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