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Windows 7: Failed Windows Update, error 80070490 re kb2904266

16 Dec 2013   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It seems to have got a little further this time.
Here's the part where it bombs out...
Code:
 Line 1518: 2013-12-16 02:53:48, Info                  CSI    0000004f [SR] Beginning Verify and Repair transaction
 Line 1519: 2013-12-16 02:53:52, Info                  CSI    00000050 [SR] Cannot repair member file [l:30{15}]"winload.exe.mui" of Microsoft-Windows-BootEnvironment-OS-Loader.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
 Line 1520: 2013-12-16 02:53:52, Info                  CSI    00000051 [SR] Cannot repair member file [l:34{17}]"winresume.exe.mui" of Microsoft-Windows-BootEnvironment-OS-Loader.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
 Line 1521: 2013-12-16 02:53:53, Info                  CSI    00000052 [SR] Cannot repair member file [l:22{11}]"winload.exe" of Microsoft-Windows-BootEnvironment-OS-Loader, Version = 6.1.7601.17556, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
 Line 1522: 2013-12-16 02:53:53, Info                  CSI    00000053 [SR] Cannot repair member file [l:26{13}]"winresume.exe" of Microsoft-Windows-BootEnvironment-OS-Loader, Version = 6.1.7601.17556, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
 Line 1523: 2013-12-16 02:53:55, Info                  CSI    00000054 [SR] Cannot repair member file [l:22{11}]"bootres.dll" of Microsoft-Windows-BootRes, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
Se
I'll post a fix protocol for these errors later.


My System SpecsSystem Spec
.
19 Dec 2013   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Ooops! - sorry about the hiatus!


I've uploaded a file - jhgaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\jhgaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\jhgaa
or
DIR E:\jhgaa


The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\jhgaa <drive>:\windows\winsxs /y /i /s /v /h

(e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply.
My System SpecsSystem Spec
20 Dec 2013   #13
jhgreene

w7 home premium x64
 
 

thanks, no worries. will get back to you when i have applied the fix. probably sunday as i do not have the machine with me...
My System SpecsSystem Spec
.

22 Dec 2013   #14
jhgreene

w7 home premium x64
 
 

hi noel

finally got to the machine. did the update as requested. sfc still bombs at 12%

revised cbs uploaded to https://www.dropbox.com/sh/l42yem9q3irw56h/09UIaXtAig

file is CBS 221213 rar

....
thanks
My System SpecsSystem Spec
22 Dec 2013   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The same files are still affected...
Code:
 Line 17630: 2013-12-22 13:20:21, Info                  CSI    0000004f [SR] Beginning Verify and Repair transaction
 Line 17631: 2013-12-22 13:20:26, Info                  CSI    00000050 [SR] Cannot repair member file [l:30{15}]"winload.exe.mui" of Microsoft-Windows-BootEnvironment-OS-Loader.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
 Line 17632: 2013-12-22 13:20:26, Info                  CSI    00000051 [SR] Cannot repair member file [l:34{17}]"winresume.exe.mui" of Microsoft-Windows-BootEnvironment-OS-Loader.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
 Line 17633: 2013-12-22 13:20:27, Info                  CSI    00000052 [SR] Cannot repair member file [l:22{11}]"winload.exe" of Microsoft-Windows-BootEnvironment-OS-Loader, Version = 6.1.7601.17556, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
 Line 17634: 2013-12-22 13:20:27, Info                  CSI    00000053 [SR] Cannot repair member file [l:26{13}]"winresume.exe" of Microsoft-Windows-BootEnvironment-OS-Loader, Version = 6.1.7601.17556, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
 Line 17635: 2013-12-22 13:20:32, Info                  CSI    00000054 [SR] Cannot repair member file [l:22{11}]"bootres.dll" of Microsoft-Windows-BootRes, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
It's likely that the problem is related to permissions - we'll check one file in detail and see what we can find...

Open an Elevated Command Prompt, and run the following commands.

DIR C:\Windows\System32\winload.exe
ICACLS C:\Windows\System32\winload.exe
ATTRIB C:\Windows\System32\winload.exe
TAKEOWN /F C:\Windows\System32\winload.exe /A
ICACLS C:\Windows\System32\winload.exe /grant TrustedInstaller:(F) Administrators:(F)


Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight select Copy. In the CP Window, click on the black/white icon at top left select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
23 Dec 2013   #16
jhgreene

w7 home premium x64
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\jhg>DIR C:\Windows\System32\winload.exe
Volume in drive C is Acer
Volume Serial Number is AE31-4600

Directory of C:\Windows\System32

05/02/2011 17:06 605,552 winload.exe
1 File(s) 605,552 bytes
0 Dir(s) 592,886,296,576 bytes free

C:\Users\jhg>ICACLS C:\Windows\System32\winload.exe
C:\Windows\System32\winload.exe jhg-acer-i3\jhg: (F)
NT AUTHORITY\SYSTEM: (I)(F)
BUILTIN\Administrators: (I)(F)
BUILTIN\Users: (I)(RX)
jhg-acer-i3\jhg: (I)(F)

Successfully processed 1 files; Failed processing 0 files

C:\Users\jhg>ATTRIB C:\Windows\System32\winload.exe
A C:\Windows\System32\winload.exe

C:\Users\jhg>TAKEOWN /F C:\Windows\System32\winload.exe /A

SUCCESS: The file (or folder): "C:\Windows\System32\winload.exe" now owned by th
e administrators group.

C:\Users\jhg>ICACLS C:\Windows\System32\winload.exe /grant TrustedInstaller: (F)
Administrators: (F)
TrustedInstaller: No mapping between account names and security IDs was done.
Successfully processed 0 files; Failed processing 1 files

C:\Users\jhg>



i've added spaces where necessary to avoid smilies ( : ( )
My System SpecsSystem Spec
23 Dec 2013   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The problem appears to be that the TrustedInstaller has no permissions on the System32 folder

Let's see what we can do about that...
Run the following commands in an Elevated Command Prompt,

ICACLS C:\Windows\System32
ICACLS C:\Windows\System32 /grant "NT Service\TrustedInstaller":(F)
ICACLS C:\Windows\System32 /grant "NT Service\TrustedInstaller":(CI)(IO)(F)
ICACLS C:\Windows\System32 /grant "NT AUTHORITY\SYSTEM":(F)
ICACLS C:\Windows\System32 /grant "NT AUTHORITY\SYSTEM":(OI)(CI)(IO)(F)

Post the results, then reboot, and attempt another SFC /SCANNOW - post the new CBS.log file
My System SpecsSystem Spec
24 Dec 2013   #18
jhgreene

w7 home premium x64
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

c:\Windows\System32>ICACLS C:\Windows\System32
C:\Windows\System32 jhg-acer-i3\jhg: (W,Rc,DC)
NT SERVICE\TrustedInstaller: (F)
NT SERVICE\TrustedInstaller: (CI)(IO)(F)
NT AUTHORITY\SYSTEM: (M)
NT AUTHORITY\SYSTEM: (OI)(CI)(IO)(F)
BUILTIN\Administrators: (M)
BUILTIN\Administrators: (OI)(CI)(IO)(F)
BUILTIN\Users: (RX)
BUILTIN\Users: (OI)(CI)(IO)(GR,GE)
CREATOR OWNER: (OI)(CI)(IO)(F)

Successfully processed 1 files; Failed processing 0 files

c:\Windows\System32>ICACLS C:\Windows\System32 /grant "NT Service\TrustedInstall
er": (F)
processed file: C:\Windows\System32
Successfully processed 1 files; Failed processing 0 files

c:\Windows\System32>ICACLS C:\Windows\System32 /grant "NT Service\TrustedInstall
er": (CI)(IO)(F)
processed file: C:\Windows\System32
Successfully processed 1 files; Failed processing 0 files

c:\Windows\System32>ICACLS C:\Windows\System32 /grant "NT AUTHORITY\SYSTEM": (F)
processed file: C:\Windows\System32
Successfully processed 1 files; Failed processing 0 files

c:\Windows\System32>ICACLS C:\Windows\System32 /grant "NT AUTHORITY\SYSTEM": (OI)
(CI)(IO)(F)
processed file: C:\Windows\System32
Successfully processed 1 files; Failed processing 0 files

c:\Windows\System32>



will reboot and retry sfc
My System SpecsSystem Spec
24 Dec 2013   #19
jhgreene

w7 home premium x64
 
 

no joy with sfc still crashes at 12%

revised cbs uploaded to https://www.dropbox.com/sh/l42yem9q3irw56h/09UIaXtAig

file is CBS 241213 rar

...
My System SpecsSystem Spec
24 Dec 2013   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I can't say that I'm surprised - the existing values for the folder were pretty much correct anyhow.
Code:
2013-12-24 09:03:14, Info                  CSI    00000049 [SR] Beginning Verify and Repair transaction
2013-12-24 09:03:18, Info                  CSI    0000004a [SR] Cannot repair member file [l:30{15}]"winload.exe.mui" of Microsoft-Windows-BootEnvironment-OS-Loader.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2013-12-24 09:03:18, Info                  CSI    0000004b [SR] Cannot repair member file [l:34{17}]"winresume.exe.mui" of Microsoft-Windows-BootEnvironment-OS-Loader.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2013-12-24 09:03:19, Info                  CSI    0000004c [SR] Cannot repair member file [l:22{11}]"winload.exe" of Microsoft-Windows-BootEnvironment-OS-Loader, Version = 6.1.7601.17556, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2013-12-24 09:03:19, Info                  CSI    0000004d [SR] Cannot repair member file [l:26{13}]"winresume.exe" of Microsoft-Windows-BootEnvironment-OS-Loader, Version = 6.1.7601.17556, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2013-12-24 09:03:21, Info                  CSI    0000004e [SR] Cannot repair member file [l:22{11}]"bootres.dll" of Microsoft-Windows-BootRes, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2013-12-24 09:03:22, Error                 CSI    0000004f (F) STATUS_ACCESS_DENIED #1025056# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = (AllowFileNotFound), handle = {provider=NULL, handle=0}, da = (FILE_GENERIC_READ), oa = @0x11ec950->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[131]"\SystemRoot\WinSxS\amd64_microsoft-windows-b..vironment-os-loader_31bf3856ad364e35_6.1.7601.17556_none_b923808583650cfb\winload.exe"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0x11eca00, as = (null), fa = 0, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_NON_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT), eab = NULL, eal = 0, disp = Invalid)
[gle=0xd0000022]
2013-12-24 09:03:22, Error                 CSI    00000050@2013/12/24:09:03:22.614 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(2057): Error STATUS_ACCESS_DENIED originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
[gle=0x80004005]
2013-12-24 09:03:22, Error                 CSI    00000051 (F) STATUS_ACCESS_DENIED #1025055# from Windows::Rtl::SystemImplementation::CDirectory::OpenExistingFile(...)[gle=0xd0000022]
2013-12-24 09:03:22, Error                 CSI    00000052 (F) STATUS_ACCESS_DENIED #1025054# from Windows::Rtl::SystemImplementation::CDirectory_IRtlDirectoryTearoff::OpenExistingFile(flags = (MissingFileIsOk), da = (FILE_GENERIC_READ), oa = @0x11ecf80->SIL_OBJECT_ATTRIBUTES {s:40; on:"winload.exe"; a:(OBJ_CASE_INSENSITIVE)}, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), oo = (FILE_SYNCHRONOUS_IO_NONALERT|FILE_NON_DIRECTORY_FILE), file = NULL, disp = Invalid)
[gle=0xd0000022]
2013-12-24 09:03:22, Error                 CSI    00000053 (F) STATUS_ACCESS_DENIED #1024386# from PrimitiveInstaller::CCoordinator::RepairComponent(Component = Microsoft-Windows-BootEnvironment-OS-Loader, Version = 6.1.7601.17556, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral)[gle=0xd0000022]
Maybe I got the syntax wrong on the file permissions?

Try this set...

ICACLS C:\Windows\System32\winload.exe /grant "NT Service\TrustedInstaller":(F) Administrators:(F)
ICACLS C:\Windows\System32\bootres.dll /grant "NT Service\TrustedInstaller":(F) Administrators:(F)
ICACLS C:\Windows\System32\winresume.exe /grant "NT Service\TrustedInstaller":(F) Administrators:(F)
ICACLS C:\Windows\System32\en-us\winload.exe.mui /grant "NT Service\TrustedInstaller":(F) Administrators:(F)

reboot, then run another SFC and post the new result.
My System SpecsSystem Spec
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