Failed Windows Update, error 80070490 re kb2904266

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #41

    With my abysmally low upload speeds, this could take an hour or two to appear, so if you don't see the file initially, go back for it every 15 minutes or so (it's 93MB!)


    I've uploaded a file - jhgab.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)
    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\jhgab
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\jhgab
    or
    DIR E:\jhgab


    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

    XCOPY <drive>:\jhgab <drive>:\windows\winsxs /y /i /s /v /h

    (e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

    run the command (it should take almost no time)and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your SkyDrive Public folder, and post a new link



      My Computer


  2. Posts : 32
    w7 home premium x64
    Thread Starter
       #42

    are any of those utilities worth having paid/unpaid. to keep system running at performance and clean?
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #43

    None of the tools from the companies I mentioned are worth the download costs, let alone the license cost.
    There is no such thing as a 'good' registry cleaner/optimizer - only ones which are marginally less bad. None should be used unless you have enough knowledge of the registry not to need them.

    A decent tool - so long as you steer clear of the registry cleaner function - is CCLeaner (www.piriform.com)
      My Computer


  4. Posts : 32
    w7 home premium x64
    Thread Starter
       #44

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\jhg>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Users\jhg>

    omg


    cbs log uploaded


    do i dare try the windows update that gave the error originally ?
      My Computer


  5. Posts : 32
    w7 home premium x64
    Thread Starter
       #45
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #46


    Go for it!
      My Computer


  7. Posts : 32
    w7 home premium x64
    Thread Starter
       #47

    aw shucks
    it gave the same 80070490 error updating KB2904266... i think i can live without it its a timezone update not needed for UK i think... do you think i can hide the update and move on?? or do we need to fix this also...
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #48

    490 errors can be a pain - try installing it from the download here....
    Download Update for Windows 7 for x64-based Systems (KB2904266) from Official Microsoft Download Center
      My Computer


  9. Posts : 32
    w7 home premium x64
    Thread Starter
       #49


    didnt work sorry
    windowsupdate.log uploaded
    fix it or hide it ?
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #50

    Here's one set of related errors...
    Code:
    2013-12-27 10:36:39:636 1800 1d08 Handler Starting install of CBS update EB0C509D-8180-432E-BC82-E20BCEED8429
    2013-12-27 10:36:40:026 1800 1d08 Handler CBS package identity: Package_for_KB2904266~31bf3856ad364e35~amd64~~6.1.1.1
    2013-12-27 10:36:40:298 1800 1d08 Handler Installing self-contained with source=C:\Windows\SoftwareDistribution\Download\37184e51a6a30fc7c27b86fdd1b0d893\windows6.1-kb2904266-x64.cab, workingdir=C:\Windows\SoftwareDistribution\Download\37184e51a6a30fc7c27b86fdd1b0d893\inst
    2013-12-27 10:37:40:638 1800 1d48 Handler FATAL: CBS called Error with 0x80070490, 
    2013-12-27 10:37:41:395 1800 1d08 Handler FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x80070490
    This would appear to mean that the SoftwareDistribution folder is corrupted (I think)


    This could be due to corruption in the SoftwareDistribution folder - the problem with that the conventional cure can lead to problems later on, if not handled properly, and you will lose your Update history (but the updates will still be installed, and viewable in the Installed Updates listing).

    Open an Elevated Command Prompt
    Run the following commands

    NET STOP WUAUSERV
    REN C:\WINDOWS\SoftwareDistribution SDOLD
    NET START WUAUSERV

    wait 15 minutes, and reboot
    then wait 10 minutes, and open Windows Updates, and run a Check for Updates.

    Install only the oldest update found - and reboot once installed
    then go back to Windows updates and install the others.
      My Computer


 
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