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Windows 7: Windows Update Error: 800B0100, 9007065E, 8C47


13 Dec 2013   #1

Windows 7 Ultimate x64
 
 
Windows Update Error: 800B0100, 9007065E, 8C47

Hello,

I am having trouble with windows update failing to update after computer blue screened multiple times while it was updating. I have tried the windows hot fix and sfc/scannow and no change. Any help will be appreciated.
I figured out what the BSOD was caused by and turned it off to fix it (OC Genie)
CBS Download: Here

Thanks,
Brad






My System SpecsSystem Spec
.

13 Dec 2013   #2

Windows 7 ultimate 64-bit
 
 

this looks similar to a problem that i tried to help answer for someone else; basically to me it looks as if something somehow possibly corrupted 1 or more windows update files. If those files for windows update are corrupted and windows cant find the "built in" catalog of updates for drivers etc. it may possibly give you this error(s)
My System SpecsSystem Spec
14 Dec 2013   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The CheckSUR report shows the following problems...
Code:
Unavailable repair files:
 winsxs\manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.22376_en-us_3d7adcef40f3f2ae.manifest
 winsxs\manifests\amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.22376_none_1abd6b99b39ee974.manifest
 winsxs\manifests\msil_system.security_b03f5f7f11d50a3a_6.1.7601.18201_none_7062b0e68ae51a6d.manifest
 winsxs\manifests\amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.18201_none_3184823b99fd57e8.manifest
 winsxs\manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.18201_en-us_5441f39127526122.manifest
 winsxs\manifests\msil_system.security_b03f5f7f11d50a3a_6.1.7601.22376_none_599b9a44a486abf9.manifest
 servicing\packages\Package_1_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2863240_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2863240_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_4_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_4_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2863240_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2863240_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.cat
I'll post a fix protocol in a few minutes.
My System SpecsSystem Spec
.


14 Dec 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I've uploaded a file - br1aa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder br1aa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
15 Dec 2013   #5

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
I've uploaded a file - br1aa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder br1aa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
Thanks For the reply, 2 more updates were installed successfully and error 9c47 is gone just the other 2 left.
CheckSUR.persist (Link)

CheckSUR.Log

Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 22.0
2013-12-15 13:22

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_1_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.mum		Line 1: 
(fix)	CBS MUM Corrupt	CBS File Replaced	Package_1_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix)	CBS Paired File	CBS File also Replaced	Package_1_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_2_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.mum		Line 1: 
(fix)	CBS MUM Corrupt	CBS File Replaced	Package_2_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix)	CBS Paired File	CBS File also Replaced	Package_2_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_4_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.mum		Line 1: 
(fix)	CBS MUM Corrupt	CBS File Replaced	Package_4_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix)	CBS Paired File	CBS File also Replaced	Package_4_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_for_KB2863240_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum		Line 1: 
(fix)	CBS MUM Corrupt	CBS File Replaced	Package_for_KB2863240_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix)	CBS Paired File	CBS File also Replaced	Package_for_KB2863240_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.mum		Line 1: 
(fix)	CBS MUM Corrupt	CBS File Replaced	Package_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix)	CBS Paired File	CBS File also Replaced	Package_for_KB2863240~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.22376_en-us_3d7adcef40f3f2ae.manifest	msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.22376_en-us_3d7adcef40f3f2ae	
(fix)	CSI Manifest All Zeros	CSI File Replaced	File: msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.22376_en-us_3d7adcef40f3f2ae.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.22376_none_1abd6b99b39ee974.manifest	amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.22376_none_1abd6b99b39ee974	
(fix)	CSI Manifest All Zeros	CSI File Replaced	File: amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.22376_none_1abd6b99b39ee974.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\msil_system.security_b03f5f7f11d50a3a_6.1.7601.18201_none_7062b0e68ae51a6d.manifest	msil_system.security_b03f5f7f11d50a3a_6.1.7601.18201_none_7062b0e68ae51a6d	
(fix)	CSI Manifest All Zeros	CSI File Replaced	File: msil_system.security_b03f5f7f11d50a3a_6.1.7601.18201_none_7062b0e68ae51a6d.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.18201_none_3184823b99fd57e8.manifest	amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.18201_none_3184823b99fd57e8	
(fix)	CSI Manifest All Zeros	CSI File Replaced	File: amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.18201_none_3184823b99fd57e8.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.18201_en-us_5441f39127526122.manifest	msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.18201_en-us_5441f39127526122	
(fix)	CSI Manifest All Zeros	CSI File Replaced	File: msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.18201_en-us_5441f39127526122.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\msil_system.security_b03f5f7f11d50a3a_6.1.7601.22376_none_599b9a44a486abf9.manifest	msil_system.security_b03f5f7f11d50a3a_6.1.7601.22376_none_599b9a44a486abf9	
(fix)	CSI Manifest All Zeros	CSI File Replaced	File: msil_system.security_b03f5f7f11d50a3a_6.1.7601.22376_none_599b9a44a486abf9.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab

Summary:
Seconds executed: 178
 Found 11 errors
 Fixed 11 errors
  CSI Manifest All Zeros Total count: 6
  Fixed: CSI Manifest All Zeros.  Total count: 6
  CBS MUM Corrupt Total count: 5
  Fixed: CBS MUM Corrupt.  Total count: 5
  Fixed: CBS Paired File.  Total count: 5
My System SpecsSystem Spec
15 Dec 2013   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Which updates remain, with which error codes?

The 800B0100 error should be gone.
Have you done a manual check for updates again?
My System SpecsSystem Spec
15 Dec 2013   #7

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Which updates remain, with which error codes?

The 800B0100 error should be gone.
Have you done a manual check for updates again?




CBS logs update:
https://www.dropbox.com/s/ixm5u2fni2l70oj/CBS%202.rar

The 2 errors are still there.
My System SpecsSystem Spec
15 Dec 2013   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I always do use NPP
Ah - from the CBS log, it's fairly evident that the SoftwareDistribution folder is missing a lot of data, which is what's causing this error.....

The best way around this is probably to delete the whole folder - but I'm chicken, so we'll rename it instead


you will lose your Update history (but the updates will still be installed, and viewable in the Installed Updates listing).

Open an Elevated Command Prompt
Run the following commands

NET STOP WUAUSERV
REN C:\WINDOWS\SoftwareDistribution SDOLD
NET START WUAUSERV

wait 15 minutes, and reboot
then wait 10 minutes, and open Windows Updates, and run a Check for Updates.

Install only the oldest update found - and reboot once installed
then go back to Windows updates and install the others.
My System SpecsSystem Spec
16 Dec 2013   #9

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
I always do use NPP
Ah - from the CBS log, it's fairly evident that the SoftwareDistribution folder is missing a lot of data, which is what's causing this error.....

The best way around this is probably to delete the whole folder - but I'm chicken, so we'll rename it instead


you will lose your Update history (but the updates will still be installed, and viewable in the Installed Updates listing).

Open an Elevated Command Prompt
Run the following commands

NET STOP WUAUSERV
REN C:\WINDOWS\SoftwareDistribution SDOLD
NET START WUAUSERV

wait 15 minutes, and reboot
then wait 10 minutes, and open Windows Updates, and run a Check for Updates.

Install only the oldest update found - and reboot once installed
then go back to Windows updates and install the others.
Alright so that is some of the issue are fixed now there is 10 updates remaining and error: 8024200D

CBS #3:https://www.dropbox.com/s/olgjq6behafbf8d/CBS%203.rar


My System SpecsSystem Spec
17 Dec 2013   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

With any luck those will install properly if you use the standalone installer for each.

Start with the oldest. Search Google for the download to each update (KBxxxxxxx x64 download) download and save the file, then run it. Reboot after each.

The 'Illegal Character' errors appear to have gone from the CBS.log, and the last significant error was recorded at 2013-12-15 01:45:36 - so it looks like everything should work.
My System SpecsSystem Spec
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 Windows Update Error: 800B0100, 9007065E, 8C47




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