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Windows 7: Updates fail to install, errors: 800B0100 and 8024200D


15 Dec 2013   #1

Windows 7 Home Premium 64bit
 
 
Updates fail to install, errors: 800B0100 and 8024200D

Dear experts and pros,

since a couple of months I am having trouble with windows update. After not using my desktop for quite a while (probably in the period of June till September or October 2013). I switched on again and wanted to do all the updates that had accumulated. After a series of failed installs I went through and downloaded each KB directly installing soe of them manually.

However some of them turned out to be extremely stubborn. The following do not work neither as automatic or manual win updates nor separately downloaded and installed:
KB2876284
KB2868038
KB2864202
KB2862335
KB2861698
KB2861191
KB2852386
KB2836942


And one of them actually killing my system !?!
KB2872339


This last one does not install via winupdate but when installing manually it actually works in contrast to its KB comrades above. However, it completely corrupts the system producing a blue screen at startup that is not even fixable by secure mode startup as win simply does not start up anymore whatsoever but directly goes BoD. Luckily i just migrated to an SSD and was able to use the old HDD to mirror image and rescue my system a couple of times.

So currently I get the two error codes:
800B0100
and
8024200D

After having read and tried everything Dr. Google and Microsofts support pages were able to come up with (MS tools, hotfixes, I fixit tools, Dos commands to reset the update logs etc.), I am officially at the end of my mediocre level of expertise and kindly ask one of you pros to help me out...


Many thanks in advance!

Cyphre




Attached Files
File Type: zip CBS.zip (5.91 MB, 6 views)
My System SpecsSystem Spec
.

15 Dec 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You have a fair number or problems, according to CheckSUR...
Code:
Unavailable repair files:
 winsxs\manifests\amd64_netfx35linq-system.web.extensions_31bf3856ad364e35_6.1.7601.22382_none_2cdb7f421b2240b0.manifest
 winsxs\manifests\amd64_microsoft-windows-wdf-kernellibrary_31bf3856ad364e35_6.1.7601.22374_none_d4c1be724dda0cc7.manifest
 winsxs\manifests\msil_system.servicemodel.web_31bf3856ad364e35_6.1.7601.22382_none_8f2670d4437e05bb.manifest
 winsxs\manifests\msil_system.web.extensions_31bf3856ad364e35_6.1.7601.18208_none_3d4e32d0fc43d739.manifest
 winsxs\manifests\amd64_netfx35cdf-system.servicemodel.web_31bf3856ad364e35_6.1.7601.18208_none_dace835439056015.manifest
 winsxs\manifests\amd64_microsoft-windows-s..e-cleanup.resources_31bf3856ad364e35_6.1.7601.18246_de-de_49db8b68e7a57343.manifest
 winsxs\manifests\amd64_netfx35linq-system.web.extensions_31bf3856ad364e35_6.1.7601.18208_none_2cae639301be5968.manifest
 winsxs\manifests\x86_netfx35cdf-system.servicemodel.web_31bf3856ad364e35_6.1.7601.22382_none_7edd037f9a0bd627.manifest
 winsxs\manifests\x86_wpf-presentationcffrasterizernative_31bf3856ad364e35_6.1.7601.22400_none_cc2d1a0205adc811.manifest
 winsxs\manifests\amd64_wpf-presentationcffrasterizernative_31bf3856ad364e35_6.1.7601.22400_none_284bb585be0b3947.manifest
 winsxs\manifests\x86_netfx35linq-system.web.extensions_31bf3856ad364e35_6.1.7601.18208_none_d08fc80f4960e832.manifest
 winsxs\manifests\msil_system.servicemodel.web_31bf3856ad364e35_6.1.7601.18208_none_8ef955252a1a1e73.manifest
 winsxs\manifests\amd64_microsoft-windows-wdf-kernellibrary_31bf3856ad364e35_6.1.7601.18198_none_d426811134c90d14.manifest
 winsxs\manifests\amd64_microsoft-windows-lddmcore_31bf3856ad364e35_6.1.7601.18228_none_09e7b2cffa30f336.manifest
 winsxs\manifests\amd64_microsoft-windows-s..e-cleanup.resources_31bf3856ad364e35_6.1.7601.22435_de-de_4a6ef9bc00bbdaec.manifest
 winsxs\manifests\amd64_microsoft-windows-lddmcore_31bf3856ad364e35_6.1.7601.22410_none_0a741f1d134da97e.manifest
 winsxs\manifests\amd64_microsoft-windows-scavenge-cleanup_31bf3856ad364e35_6.1.7601.22435_none_b6c77511e21fcda0.manifest
 winsxs\manifests\amd64_netfx35cdf-system.servicemodel.web_31bf3856ad364e35_6.1.7601.22382_none_dafb9f035269475d.manifest
 winsxs\manifests\x86_netfx35cdf-system.servicemodel.web_31bf3856ad364e35_6.1.7601.18208_none_7eafe7d080a7eedf.manifest
 winsxs\manifests\amd64_microsoft-windows-scavenge-cleanup_31bf3856ad364e35_6.1.7601.18246_none_b63406bec90965f7.manifest
 winsxs\manifests\x86_netfx35linq-system.web.extensions_31bf3856ad364e35_6.1.7601.22382_none_d0bce3be62c4cf7a.manifest
 winsxs\manifests\msil_system.web.extensions_31bf3856ad364e35_6.1.7601.22382_none_3d7b4e8015a7be81.manifest
 winsxs\manifests\amd64_wpf-presentationcffrasterizernative_31bf3856ad364e35_6.1.7601.18219_none_27c04982a4ed9c56.manifest
 winsxs\manifests\x86_wpf-presentationcffrasterizernative_31bf3856ad364e35_6.1.7601.18219_none_cba1adfeec902b20.manifest
 servicing\packages\Package_1_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_1_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_1_for_KB2861191~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2861191~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_1_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_1_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_1_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_1_for_KB2876284~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2876284~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_2_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_2_for_KB2864202~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2864202~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_2_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_3_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_3_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_6_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_6_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2852386_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2852386_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2861191_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2861191_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2861191~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2861191~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2861698_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2861698_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2862335_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2862335_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2862335_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2862335_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2864202_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2864202_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2864202~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2864202~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2868038_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2868038_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2876284_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2876284_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2876284~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2876284~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_1_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_1_for_KB2861191~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB2861191~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_1_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_1_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_1_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_1_for_KB2876284~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB2876284~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_2_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_2_for_KB2864202~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2864202~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_2_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_3_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_3_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_3_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_3_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_6_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_6_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB2852386_SP1~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB2852386_SP1~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB2861191_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2861191_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2861191~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2861191~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2861698_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2861698_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2862335_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2862335_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2862335_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2862335_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2864202_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2864202_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2864202~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2864202~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2868038_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2868038_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2876284_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2876284_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2876284~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2876284~31bf3856ad364e35~amd64~~6.1.1.0.cat
I'll post a fix protocol when I can get them all together.
My System SpecsSystem Spec
15 Dec 2013   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I've uploaded a file - cphaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder cphaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
.


16 Dec 2013   #4

Windows 7 Home Premium 64bit
 
 
Partial success

First of all many thanks for the superswift answer. I did as you said. I uploaded the CBS.log for you, however the CBS.persist.log has over 53MB so cannot be uploaded here. Do you want it via Dropbox or Google Drive?

I was able to update some of the updates listed above but not all of them.
And I am really hesitant to update the BoD one, that I will certianly only try last.

Seems we are half way there already.

Thanks again for your efforts and help!

EDIT: incredible compression does the trick. persistent log attached now as zip and less than 3MB...
UPDATE: Installed all but the following:
KB2861191 (error: 800B0100)
KB2862335 (error: 800B0100)
KB2872339 (the one which kills my system)
KB2876284 (actually installs but at reboot after the windows loading screen the screen goes blank (black) so no login screen is displayed, however it is here, i can log in, i hear the windows sound logging in etc.. Had to safe mode and unisntall this one again)


Attached Files
File Type: log CBS.log (245.6 KB, 2 views)
File Type: zip CBS.persist.zip (2.32 MB, 1 views)
My System SpecsSystem Spec
16 Dec 2013   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I need the CheckSUR.log files (not the CBS.log files)
My System SpecsSystem Spec
16 Dec 2013   #6

Windows 7 Home Premium 64bit
 
 

args
well what can I say to my defense
It starts also with c...
:-)

here you go!
Thanks!!


Attached Files
File Type: log CheckSUR.log (25.1 KB, 3 views)
File Type: log CheckSUR.persist.log (910.2 KB, 3 views)
My System SpecsSystem Spec
16 Dec 2013   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Looks like I missed a couple (3 out of that many isn't too bad - I get word-blind after a while!)

I'll post another fix protocol a bit later today
My System SpecsSystem Spec
16 Dec 2013   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Here you go

I've uploaded a file - cphab.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder cphab in the same place.
Open this folder - there should be ONE folders inside it ( Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages


Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
02 Jan 2014   #9

Windows 7 Home Premium 64bit
 
 

sorry could not find the zip file you mentioned. Was on holiday and could not access my computer earlier. if you could upload the file to your skydrive again that would be great.
many thanks!
My System SpecsSystem Spec
02 Jan 2014   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I'll see if I can find it again... Nope - never mind, I'll recreate it and post it a bit later.
My System SpecsSystem Spec
Reply

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