"Windows Module Installer has stopped working" message constantly

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    That's (almost) OK :)
    Here's the critical bit from the log...
    Code:
    POQ 133 ends.
    2013-12-16 19:05:47, Info                  CSI    0000031c [SR] Verify complete
    2013-12-16 19:05:47, Info                  CSI    0000031d [SR] Repairing 1 components
    2013-12-16 19:05:47, Info                  CSI    0000031e [SR] Beginning Verify and Repair transaction
    2013-12-16 19:05:47, Info                  CSI    0000031f Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-m..ttheme-de-component_31bf3856ad364e35_6.1.7600.16385_none_4d5bfdc5c9c70eda\DE-wp2.jpg do not match actual file [l:20{10}]"DE-wp2.jpg" :
      Found: {l:32 b:Ilj1k4TkbdWMV5xyLtXDGb5DYf2vLIJ6RIMRNlU/l4w=} Expected: {l:32 b:69jd9Ba0VnLK6zHIARf6z8E1eecFMrZ3N8UbxBn2EaQ=}
    2013-12-16 19:05:47, Info                  CSI    00000320 [SR] Cannot repair member file [l:20{10}]"DE-wp2.jpg" of Microsoft-Windows-MarketTheme-DE-Component, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2013-12-16 19:05:47, Info                  CSI    00000321 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-m..ttheme-de-component_31bf3856ad364e35_6.1.7600.16385_none_4d5bfdc5c9c70eda\DE-wp2.jpg do not match actual file [l:20{10}]"DE-wp2.jpg" :
      Found: {l:32 b:Ilj1k4TkbdWMV5xyLtXDGb5DYf2vLIJ6RIMRNlU/l4w=} Expected: {l:32 b:69jd9Ba0VnLK6zHIARf6z8E1eecFMrZ3N8UbxBn2EaQ=}
    2013-12-16 19:05:47, Info                  CSI    00000322 [SR] Cannot repair member file [l:20{10}]"DE-wp2.jpg" of Microsoft-Windows-MarketTheme-DE-Component, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2013-12-16 19:05:47, Info                  CSI    00000323 [SR] This component was referenced by [l:180{90}]"Microsoft-Windows-LocalPack-DE-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.LocalPack-DE"
    2013-12-16 19:05:47, Info                  CSI    00000324 Hashes for file member \??\C:\windows\Globalization\MCT\MCT-DE\Wallpaper\DE-wp2.jpg do not match actual file [l:20{10}]"DE-wp2.jpg" :
      Found: {l:32 b:Ilj1k4TkbdWMV5xyLtXDGb5DYf2vLIJ6RIMRNlU/l4w=} Expected: {l:32 b:69jd9Ba0VnLK6zHIARf6z8E1eecFMrZ3N8UbxBn2EaQ=}
    2013-12-16 19:05:47, Info                  CSI    00000325 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-m..ttheme-de-component_31bf3856ad364e35_6.1.7600.16385_none_4d5bfdc5c9c70eda\DE-wp2.jpg do not match actual file [l:20{10}]"DE-wp2.jpg" :
      Found: {l:32 b:Ilj1k4TkbdWMV5xyLtXDGb5DYf2vLIJ6RIMRNlU/l4w=} Expected: {l:32 b:69jd9Ba0VnLK6zHIARf6z8E1eecFMrZ3N8UbxBn2EaQ=}
    2013-12-16 19:05:47, Info                  CSI    00000326 [SR] Could not reproject corrupted file [ml:520{260},l:98{49}]"\??\C:\windows\Globalization\MCT\MCT-DE\Wallpaper"\[l:20{10}]"DE-wp2.jpg"; source file in store is also corrupted
    2013-12-16 19:05:47, Info                  CSI    00000327 Repair results created:
    I'd expected that one, because I don't have a German copy of Windows to extract the required file from.

    I'm hoping (desperately!) that what we've done will be enough - or I'll have to download yet another copy of Windows.

    Go back to Windows Updates and run a Check for Updates.... what happens now?
    If/when updates are found, just try installing the oldest available update.

    What happens? If it fails what error message do you get?
      My Computer


  2. Posts : 33
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #12

    Noel, I think this is OK then. My Windows copy is US, but I have German components in Office. Windows installed a lot of updates last night - screenshot here: https://www.dropbox.com/s/y04dfjieil0zlss/Screenshot%202013-12-17%2000.44.12.png.
    So I think everything's fine.
    Thank you so much.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    The affected file is definitely part of a German Windows install...
    amd64_microsoft-windows-m..ttheme-de-component_31bf3856ad364e35_6.1.7600.16385
    Note the version number is from the RTM of Windows 7.
    Still - so long as everything else is OK, then you can probably live with it :)
    If you start getting more problems, come back, and I'll work on fixing it.
      My Computer


  4. Posts : 33
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #14

    How weird. But thank you again and I'll report back if any trouble.
    Best
    Miguel
      My Computer


 
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