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Windows 7: Update to Internet Explorer 11 Fails, Error 9C47

23 Dec 2013   #21
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OMG!! That one never even occurred to me!
Thanks for the (obvious, in hindsight) solution, Tom.
I'll post the usual fix, then and cross fingers
(back in an hour or so)


My System SpecsSystem Spec
.
23 Dec 2013   #22
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - mh1aa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder mh1aa in the same place.
Open this folder - there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages


Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
24 Dec 2013   #23
jdm160

Windows 7, 32bit
 
 

Thanks for the file, and sorry for the delay. I was not informed by email of your update. I followed your instructions, and I have attached the files you requested.
My System SpecsSystem Spec
.

24 Dec 2013   #24
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Doing well!
Here's the latest summary...
Code:
Summary:
Seconds executed: 274
 Found 46 errors
 Fixed 43 errors
  CBS MUM Corrupt Total count: 43
  Fixed: CBS MUM Corrupt.  Total count: 42
  CBS Catalog Corrupt Total count: 3
  Fixed: CBS Catalog Corrupt.  Total count: 1
  Fixed: CBS Paired File.  Total count: 43
Unavailable repair files:
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~da-DK~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~da-DK~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Shell-WinIP-Package~31bf3856ad364e35~x86~da-DK~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~da-DK~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~da-DK~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Shell-WinIP-Package~31bf3856ad364e35~x86~da-DK~7.1.7601.16492.cat
I'll post another fix protocol either later tonight, or tomorrow
My System SpecsSystem Spec
25 Dec 2013   #25
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - jd1ab.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder jd1ab in the same place.
Open this folder - there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages


Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
25 Dec 2013   #26
jdm160

Windows 7, 32bit
 
 

Merry Christmas!

Noel, thank you for helping me even on a Holiday! I really appreciate it.

I followed your instructions, and attached the log files you requested.
My System SpecsSystem Spec
25 Dec 2013   #27
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmmm - that didn't work, for some reason.
...
Dammit - my fault. I posted the amd64 versions, rather than the x86 ones!

I'll post the proper ones asap.
My System SpecsSystem Spec
25 Dec 2013   #28
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - jd1ac.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder jd1ac in the same place.
Open this folder - there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages


Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

(Hopefully I've got the right ones this time!)
My System SpecsSystem Spec
25 Dec 2013   #29
jdm160

Windows 7, 32bit
 
 

Hi Noel,

I have attached the latest log files...
My System SpecsSystem Spec
25 Dec 2013   #30
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Phew! got it that time
The CheckSUR is now clear - you can try installing IE again now.
My System SpecsSystem Spec
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 Update to Internet Explorer 11 Fails, Error 9C47




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