Windows update error code: 800B0100 on KB2654428


  1. Rich2013
    Posts : 3
    Windows 7 Pro 32-Bit
       New #1

    Windows update error code: 800B0100 on KB2654428


    I am getting Windows update error code: 800B0100 on KB2654428

    I have tried the Microsoft fixit, resetting the windows update and now hope you guys can help me.

    I have attached the log files. Hopefully everything is in there you need.

    If not please let me know what to do to get you what is required.

    The PC is a Dell box with Win7 Pro 32 Bit SP1, if that helps.

    Thanks,

    Rich
      My Computer
    Quote Quote

  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    There are no problems in either the SFC log, or the CheckSUR log.
    I suspect that this means that there is corruption in the SoftwareDistribution folder
    Is KB2654428 the only update that's failing?

    If so, using Windows Explorer, navigate to the C:\Windows\SoftwareDistribution folder
    do a Search there for files containing 'KB2654428' and see what comes up - delete all found.
    Close Windows Explorer

    Now open Windows Update - do a Check for Updates, and see what comes up.
    UNselect all updates, then select ONLY the oldest update (hopefully KB2654428 - if not make a note which), and attempt to install that.
    What happens? what error code do you get?
      My Computer
    Quote Quote

  4. Rich2013
    Posts : 3
    Windows 7 Pro 32-Bit
    Thread Starter
       New #3

    I went through my update history and this is the only update that has failed, albeit several times.
    It is also the only one that comes up when I 'Check for Updates'

    I did the search in c:\windows\SoftwareDistribution and it found nothing.
    I made sure to click on 'File Contents,' but 'No items Match'


    I appreciate you getting back to me so quickly.

    I'm not sure what else to do....Is there a manual way to install it that may work?
      My Computer
    Quote Quote

  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    In that case, we'll have to do an amputation :)

    This could be due to corruption in the SoftwareDistribution folder - the problem with that the conventional cure can lead to problems later on, if not handled properly, and you will lose your Update history (but the updates will still be installed, and viewable in the Installed Updates listing).

    Open an Elevated Command Prompt
    Run the following commands

    NET STOP WUAUSERV
    REN C:\WINDOWS\SoftwareDistribution SDOLD
    NET START WUAUSERV

    wait 15 minutes, and reboot
    then wait 10 minutes, and open Windows Updates, and run a Check for Updates.

    Install only the oldest update found - and reboot once installed
    then go back to Windows updates and install the others.
      My Computer
    Quote Quote

  7. Rich2013
    Posts : 3
    Windows 7 Pro 32-Bit
    Thread Starter
       New #5

    The amputation was successful!!!

    Thanks for the help...You are doing good work here.
      My Computer
    Quote Quote

  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    Great!

    Hope you don't get phantom limb pains :)

    Good luck.
      My Computer
    Quote Quote

 

  Related Discussions
Error Code 800B0100 on Windows Update
in Windows Updates & Activation

Good day. I recently encountered Windows Error 800B0100 while updating KB2973112 and KB2943357. Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2973112) Security Update for Microsoft .NET Framework 3.5.1 on Windows 7...
Windows Update error code 800B0100
in Windows Updates & Activation

Hello SevenForums, the last couple of weeks I have had problems installing 2 Security Updates, published 10-2-2015. They are the following: - Security Update for Windows 7 for x64-based Systems (KB3004375) - Security Update for Windows 7 for x64-based Systems (KB3031432) I have tried to...
Windows Update Error Code 800B0100
in Windows Updates & Activation

Windows has never been able to install this update, and this has gone on for about a week. ALSO: I did indeed search other threads, none has resolved this for me. Updates trying to be installed: -KB2419640 -KB2698365 -KB976932 When Windows update is ran, a popup is shown saying ...
Windows Update Error Code 800B0100
in Windows Updates & Activation

Hello Everyone. I am new to this forum. I have been searching for a fix to my problem for over a month now. I have been searching through the internet and this forums. Here is the steps I have done so far to try to fix this myself: 1. Turned off firewalls and anti-virus. 2. I have also run...
Windows Update error code 800B0100
in Windows Updates & Activation

Suddenly yesterday Windows update starting returning an error each time I tried to install updates. The updates are being downloaded ok but when I select install I get the following: Code 800B0100 Windows update encountered an unknown error I have researched this but the information I found...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 07:52.
Find Us