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Windows 7: Missing/corrupted manifests (Error 80073712)


19 Dec 2013   #1

Windows 7 home premium 64bit
 
 
Missing/corrupted manifests (Error 80073712)

Hello,

The update KB2868626 is failing with error 80073712. Checksur is telling me there are missing manifest files (see attached log files in CBS.zip - I have removed one of the cabinet files from the zip to keep it below 8MB) and scannow is telling me there are no violations. Please can anyone help as I am a bit stuck now.

Ian



Attached Files
File Type: zip CBS.zip (7.09 MB, 3 views)
My System SpecsSystem Spec
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19 Dec 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Here's the error-list...
Code:
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.18277_en-us_2c0ee7d9d11414b7.manifest
 winsxs\manifests\amd64_microsoft-windows-capi2-instrumentation_31bf3856ad364e35_6.1.7601.18277_none_1b961a901cff2fb8.manifest
 winsxs\manifests\amd64_microsoft-windows-capi2-instrumentation_31bf3856ad364e35_6.1.7601.22473_none_1c1bb8193620674d.manifest
I'll post the fix protocol a bit later
My System SpecsSystem Spec
19 Dec 2013   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I've uploaded a file - bg1aa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder bg1aa in the same place.
Open this folder - there should be one folder inside it (Manifests)

Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
.


19 Dec 2013   #4

Windows 7 home premium 64bit
 
 

Thank you for the prompt response. I have attached the new logs. As you will see, the errors have been fixed. I have already tried installing the windows update and this time it was successful. Many thanks.

Ian


Attached Files
File Type: zip CBS.zip (2.3 KB, 1 views)
My System SpecsSystem Spec
19 Dec 2013   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Great! - thanks for the feedback.

Good luck.
My System SpecsSystem Spec
19 Dec 2013   #6

Windows 7 Pro. 64/SP-1
 
 

Noel it was about time you got a quick and easy one.
Must be a little Christ mas present.
My System SpecsSystem Spec
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 Missing/corrupted manifests (Error 80073712)




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