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Windows 7: Inaccessible Windows Basic Functions

23 Dec 2013   #31
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You'll need to run the MCPR (McAfee removal tool) or srun the risk of interferences from it's dregs...


Download the McAfee removal tool from:

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Click Save, and save the file to a folder on your computer.
Navigate to the folder where you saved the file.
right-click on MCPR.exe and select 'Run as Administrator' to run the removal tool.

when complete, reboot.

After the reboot, open an Elevated Command Prompt, and run the following command

NETSH WINSOCK RESET

You'll be advised to reboot - do so.




My System SpecsSystem Spec
.
23 Dec 2013   #32
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Thanks Noel. That was the tool recommended earlier. Hopefully thats the tool soulcat ran.
My System SpecsSystem Spec
23 Dec 2013   #33
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Can't hurt to run it again
My System SpecsSystem Spec
.

23 Dec 2013   #34
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Can't hurt to run it again
My System SpecsSystem Spec
23 Dec 2013   #35
soulcat

Windows 7 Home Premium 32bit
 
 

OK, I carefully went through the entire list and MalwareBytes is the only other anti-virus/anti-malware/spyware program that's listed. Defender is turned off and I even uninstalled MalwareBytes in order to see if MSE could install. I can't figure out why it won't install. Should I try installing in Safe Mode? Would that make any difference?
My System SpecsSystem Spec
23 Dec 2013   #36
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Run the Macafee uninstaller again
My System SpecsSystem Spec
24 Dec 2013   #37
soulcat

Windows 7 Home Premium 32bit
 
 

I've run the McAfee uninstaller 2 more times and restarted twice. MSE still won't install. Interesting thing happened...after booting up the 2nd time, Action Center had a few messages and one of them was "Solve A Problem With McAfee Virus Scan," so I clicked on it and got an error message that Windows couldn't find it. So maybe McAfee really isn't completely off the system yet. I'll run the uninstall a few more times and run MalwareBytes full scan whilst I sleep. It's midnight here in DC, so I'll catch ya on the flipside.
My System SpecsSystem Spec
24 Dec 2013   #38
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

MaI make a quick 2 cents suggestion - what about looking in th HKEY > CURRENT_USER & LOCAL_MACHINE > Software/s and see if McAfee is still listed there?

I have in the past had to delete stuff from those lists for Symantec in particular .

But this ONLY a suggestion I am not saying it has to be done.
My System SpecsSystem Spec
24 Dec 2013   #39
soulcat

Windows 7 Home Premium 32bit
 
 

Hi guys,
I ran the McAfee removal tool again and the cmd, NETSH WINSOCK RESET. I even DLed MSE again just to make sure the setup wasn't corrupted. I ran another full MalwareBytes scan and then the AdwCleaner just to make sure and nothing new has turned up.

What about what ICit2lol suggested? What's the best way to go about doing that w/o messing up my system more?

Thanks and Merry Christmas to all.

Matt

Quote   Quote: Originally Posted by NoelDP View Post
You'll need to run the MCPR (McAfee removal tool) or srun the risk of interferences from it's dregs...


Download the McAfee removal tool from:

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Click Save, and save the file to a folder on your computer.
Navigate to the folder where you saved the file.
right-click on MCPR.exe and select 'Run as Administrator' to run the removal tool.

when complete, reboot.

After the reboot, open an Elevated Command Prompt, and run the following command

NETSH WINSOCK RESET

You'll be advised to reboot - do so.
My System SpecsSystem Spec
24 Dec 2013   #40
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

soulcat I have prepared a set of pics that will show how to get rid of reg keys but I want the others to have their say before I post them.
Before you go any further though a good idea is to back up the registry anyway I always do after I have done a new install for example.
Registry - Backup and Restore

By the by I found McAfee had crept into my system while doing the set of pics and it is going to be going real soon

It just goes to show how careful you need to be downloading stuff and I usually am very aware of the add ons but this obviously went under the radar
My System SpecsSystem Spec
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 Inaccessible Windows Basic Functions




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