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Windows 7: Inaccessible Windows Basic Functions

25 Dec 2013   #41
soulcat

Windows 7 Home Premium 32bit
 
 

Hi Guys,
I'm going away on holiday to the US West Coast for a week. Mind if we pick this up after the first of the year? I can't thank all of you enough for all your help on this matter. Seriously...thank you.

Catch ya on the flipside, next year!

Matt


My System SpecsSystem Spec
.
01 Jan 2014   #42
soulcat

Windows 7 Home Premium 32bit
 
 

Happy New Year, everyone. I'm really getting concerned as I've discovered that some of my programs no longer function properly. I have a database program called CATraxx that contains my entire record collection. Since Windows 7 has been freaking out, I can still access the database, BUT when I open an entry, it's blank. There are a bunch of error messages involved as well. I re-installed the program and it's still having the same issues.

I really think my copy of Windows 7 has been critically damaged beyond just the verification issues mentioned before.

I have tried to install MSE over and over and have tried eliminating McAfee over and over with the uninstall tool.

Do you think I should try going into the registry or try and reinstall Windows 7? I'm just afraid that a full re-installation might take me offline for a while and I have to produce a weekly radio program on my computer. If Windows goes down, it will be an even bigger headache than I have right now.

Any advice is most appreciated.

Thanks,
Matt
My System SpecsSystem Spec
01 Jan 2014   #43
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I get the impression that there's likely to be some problem with hardware - possibly RAM.
test it with Memtest86+ www.memtest.org (if we haven't already covered this??)
run 6 passes at least (overnight is good) unless you start getting errors earlier.


Other than that, a repair install may be your best bet.
My System SpecsSystem Spec
.

01 Jan 2014   #44
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by soulcat View Post
Happy New Year, everyone. I'm really getting concerned as I've discovered that some of my programs no longer function properly. I have a database program called CATraxx that contains my entire record collection. Since Windows 7 has been freaking out, I can still access the database, BUT when I open an entry, it's blank. There are a bunch of error messages involved as well. I re-installed the program and it's still having the same issues.

I really think my copy of Windows 7 has been critically damaged beyond just the verification issues mentioned before.

I have tried to install MSE over and over and have tried eliminating McAfee over and over with the uninstall tool.

Do you think I should try going into the registry or try and reinstall Windows 7? I'm just afraid that a full re-installation might take me offline for a while and I have to produce a weekly radio program on my computer. If Windows goes down, it will be an even bigger headache than I have right now.

Any advice is most appreciated.

Thanks,
Matt
Matt try looking in the registry HKEY listings under software and scroll down and see if McAfee is listed if it is right click on it and delete. I did this just the other day as it had crept in with something I installed and usually I am very careful with downloads.
See my pic but back up the registry BEFORE you do anything Registry - Backup and Restore
My System SpecsSystem Spec
05 Jan 2014   #45
soulcat

Windows 7 Home Premium 32bit
 
 

Hi Noel,
Which version should I DL?

** Memtest86+ V5.01 (27/09/2013)**Thanks,

Matt


Quote   Quote: Originally Posted by NoelDP View Post
I get the impression that there's likely to be some problem with hardware - possibly RAM.
test it with Memtest86+ www.memtest.org (if we haven't already covered this??)
run 6 passes at least (overnight is good) unless you start getting errors earlier.


Other than that, a repair install may be your best bet.
My System SpecsSystem Spec
05 Jan 2014   #46
soulcat

Windows 7 Home Premium 32bit
 
 

Hi ICit2lol,

OK, I checked the HKEY registry and McAffee is not listed under software in either "Local Machine" or "Current User."

I created a Windows Recovery disc 3 years ago when I bought my machine (2 DVDs). If I were to try a Windows 7 Repair from that disc, I wouldn't lose my data? Would that possibly help with the Windows verification issue? What would the downside be?

Thanks,
Matt


Quote   Quote: Originally Posted by ICit2lol View Post
Quote   Quote: Originally Posted by soulcat View Post
Happy New Year, everyone. I'm really getting concerned as I've discovered that some of my programs no longer function properly. I have a database program called CATraxx that contains my entire record collection. Since Windows 7 has been freaking out, I can still access the database, BUT when I open an entry, it's blank. There are a bunch of error messages involved as well. I re-installed the program and it's still having the same issues.

I really think my copy of Windows 7 has been critically damaged beyond just the verification issues mentioned before.

I have tried to install MSE over and over and have tried eliminating McAfee over and over with the uninstall tool.

Do you think I should try going into the registry or try and reinstall Windows 7? I'm just afraid that a full re-installation might take me offline for a while and I have to produce a weekly radio program on my computer. If Windows goes down, it will be an even bigger headache than I have right now.

Any advice is most appreciated.

Thanks,
Matt
Matt try looking in the registry HKEY listings under software and scroll down and see if McAfee is listed if it is right click on it and delete. I did this just the other day as it had crept in with something I installed and usually I am very careful with downloads.
See my pic but back up the registry BEFORE you do anything Registry - Backup and Restore
My System SpecsSystem Spec
05 Jan 2014   #47
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You want the Download - Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!* if you're going to use a USB stick for the boot (it'll reformat the stick, so make sure it doesn't have anything important on it!)

or if you're making a CD...
Download - Pre-Compiled Bootable ISO (.zip)
My System SpecsSystem Spec
05 Jan 2014   #48
soulcat

Windows 7 Home Premium 32bit
 
 

Thanks Noel, I'll try that. What's your advice regarding a Windows 7 repair? Will it help with the verification issue? Will I lose data?
My System SpecsSystem Spec
05 Jan 2014   #49
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

A repair install shouldn't lose data (but will reset some settings to default) - it may be the way to go.

Having said that, if you do have a hardware problem, you need to get that sorted before the repair.
My System SpecsSystem Spec
22 Jan 2014   #50
soulcat

Windows 7 Home Premium 32bit
 
 

Hi guys,

I wanted to give you a quick update and ask for advice. I haven't had a chance to run Memtest86+ yet. I got really discouraged and freaked out and yeah...I restored Windows back to factory defaults. That cleared up most of the problems. I completely uninstalled McAffee by running the uninstall tool and FINALLY installed MSE. Now I have MSE, Malwarebytes and Adwcleaner installed to protect and clean my machine.

HOWEVER...NOEL...I think you were correct when you suggested that I might have a RAM problem. OK, so after the Windows restore, I tried to use Roxio to burn a DVD and the program kept crashing...which it had done BEFORE the restore. I just couldn't get it to work. So I looked at the processes and Roxio was by far eating up the most memory. SO, I went to MSconfig and had Windows boot without the startup services. Then I tired Roxio again and it worked like a charm.

Wouldn't that suggest a RAM issue?

Tonight I'm going to run Memtest86+, as I already created a boot stick to see what the errors are.

If it is RAM, would this just involve popping our a RAM chip and popping a new one in or could it be more serious?

As always, thanks so much for your help and advice. You guys have taught me SO much more as we've gone through this entire process and I really appreciate it. I'm just a novice, but I think I've got a pretty good grip on how computers operate.

-Matt
My System SpecsSystem Spec
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