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Windows 7: 2 "Important Updates" Won't Install: error 80073712 and 8007000D


23 Dec 2013   #1

Windows 7
 
 
2 "Important Updates" Won't Install: error 80073712 and 8007000D

For a while these updates have been showing up in Windows Updates, and they never install properly. Every time I shut down, it goes through a lengthy "update" in which nothing is actually installed. Any suggestions?

My System SpecsSystem Spec
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23 Dec 2013   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Enter clean startup: Troubleshoot Application Conflicts by Performing a Clean Startup

Install only one of the patches. If it fails install the other one.
Which one fails?
My System SpecsSystem Spec
23 Dec 2013   #3

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

To start the Windows Update Troubleshooter, click the following "run now":

run now


The Automatically diagnose and fix common problems with Windows Update troubleshooter may automatically fix the problem described in this article.



Post results
My System SpecsSystem Spec
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23 Dec 2013   #4

Windows 7
 
 

The updates are both "Update for Windows 7 for x64-based Systems"
My System SpecsSystem Spec
23 Dec 2013   #5

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Spaceman View Post
The updates are both "Update for Windows 7 for x64-based Systems"
answer #2 please. And the patches have KB numbers something like KB6578453
My System SpecsSystem Spec
23 Dec 2013   #6

Windows 7
 
 

Yes, they do. They are KB2852386 and KB2882822, respectively. I tried updating them individually, but the update fails almost instantly.
My System SpecsSystem Spec
23 Dec 2013   #7

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Spaceman View Post
Yes, they do. They are KB2852386 and KB2882822, respectively. I tried updating them individually, but the update fails almost instantly.
WHAT UPDATE?????????? Try only ONE please
My System SpecsSystem Spec
23 Dec 2013   #8

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

You didn't answer #3 yet. Also do this SFC /SCANNOW Command - System File Checker

Post results
My System SpecsSystem Spec
23 Dec 2013   #9

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please follow the Windows Update Posting Instructions and post the requested data
My System SpecsSystem Spec
23 Dec 2013   #10

Windows 7
 
 

So, sfc /scannow always stops at 13%, and #3 produced no results
My System SpecsSystem Spec
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 2 "Important Updates" Won't Install: error 80073712 and 8007000D




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