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Windows 7: 2 "Important Updates" Won't Install: error 80073712 and 8007000D

23 Dec 2013   #1
Spaceman

Windows 7
 
 
2 "Important Updates" Won't Install: error 80073712 and 8007000D

For a while these updates have been showing up in Windows Updates, and they never install properly. Every time I shut down, it goes through a lengthy "update" in which nothing is actually installed. Any suggestions?


My System SpecsSystem Spec
23 Dec 2013   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Enter clean startup: Troubleshoot Application Conflicts by Performing a Clean Startup

Install only one of the patches. If it fails install the other one.
Which one fails?
My System SpecsSystem Spec
23 Dec 2013   #3
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

To start the Windows Update Troubleshooter, click the following "run now":

run now


The Automatically diagnose and fix common problems with Windows Update troubleshooter may automatically fix the problem described in this article.



Post results
My System SpecsSystem Spec
23 Dec 2013   #4
Spaceman

Windows 7
 
 

The updates are both "Update for Windows 7 for x64-based Systems"
My System SpecsSystem Spec
23 Dec 2013   #5
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Spaceman View Post
The updates are both "Update for Windows 7 for x64-based Systems"
answer #2 please. And the patches have KB numbers something like KB6578453
My System SpecsSystem Spec
23 Dec 2013   #6
Spaceman

Windows 7
 
 

Yes, they do. They are KB2852386 and KB2882822, respectively. I tried updating them individually, but the update fails almost instantly.
My System SpecsSystem Spec
23 Dec 2013   #7
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Spaceman View Post
Yes, they do. They are KB2852386 and KB2882822, respectively. I tried updating them individually, but the update fails almost instantly.
WHAT UPDATE?????????? Try only ONE please
My System SpecsSystem Spec
23 Dec 2013   #8
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

You didn't answer #3 yet. Also do this SFC /SCANNOW Command - System File Checker

Post results
My System SpecsSystem Spec
23 Dec 2013   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please follow the Windows Update Posting Instructions and post the requested data
My System SpecsSystem Spec
23 Dec 2013   #10
Spaceman

Windows 7
 
 

So, sfc /scannow always stops at 13%, and #3 produced no results
My System SpecsSystem Spec
Reply

 2 "Important Updates" Won't Install: error 80073712 and 8007000D




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