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Windows 7: Windows Update error 800B0100 - log attached

24 Dec 2013   #1
franku

Windows 7 ultimate 64bit
 
 
Windows Update error 800B0100 - log attached

Hi,

I am having an issue where there are 2 important updates that will not proceed and come up with the Windows Update error 800B0100.

I have tried disabling windows update service and then deleting the downloads folder under c:\windows\software distribution and running the system update readiness tool to no avail.

The two updates that are failing are

Security Update for Windows 7 for x64-based Systems (KB2868623)
Update for Windows 7 for x64-based Systems (KB2888049)

These two are preventing the IE 11 update as well.

I am running windows 7 ultimate 64 bit.

In the checkSUR.log the summary says

Summary:
Seconds executed: 1175
Found 18 errors
CSI Manifest All Zeros Total count: 10
CBS MUM Corrupt Total count: 4
CBS Catalog Corrupt Total count: 4

Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7601.22457_none_366f8b668e482477.manifest
winsxs\manifests\amd64_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_6.1.7601.18254_none_164e004b440bdabf.manifest
winsxs\manifests\amd64_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7601.18264_none_35d81beb75355772.manifest
winsxs\manifests\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.18254_none_1118bb977d265d27.manifest
winsxs\manifests\amd64_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_6.1.7601.22444_none_16e26ee85d215bbf.manifest
winsxs\manifests\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_6.1.7601.22444_none_bac3d364a4c3ea89.manifest
winsxs\manifests\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.22444_none_11ad2a34963bde27.manifest
winsxs\manifests\amd64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.22457_none_b522b5a9e5288c86.manifest
winsxs\manifests\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_6.1.7601.18254_none_ba2f64c78bae6989.manifest
winsxs\manifests\wow64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.22457_none_bf775ffc19894e81.manifest
servicing\packages\Package_2_for_KB2888049~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_2_for_KB2888049~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_3_for_KB2888049~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_3_for_KB2888049~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB2888049_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB2888049_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB2888049~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB2888049~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_2_for_KB2888049~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_2_for_KB2888049~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_3_for_KB2888049~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_3_for_KB2888049~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_for_KB2888049_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_for_KB2888049_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_for_KB2888049~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_for_KB2888049~31bf3856ad364e35~amd64~~6.1.1.1.cat

I have attached a copy of the logs below - would really appreciate some assistance.

http://bubsngrubs.com.au/CBS.zip

Thank you in advance for any assistance you can give.


My System SpecsSystem Spec
.
24 Dec 2013   #2
matts6887

Windows 7 ultimate 64-bit
 
 

check out this link that hopefully should help ya out:

Windows Update error 800B0100 - Microsoft Windows Help
My System SpecsSystem Spec
25 Dec 2013   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The SFC scan is clear - and the background CBS data appears to be clear apart from the problems noted in the CheckSUR log.
I'll post a fix protocol for the errors a bit later.
My System SpecsSystem Spec
.

25 Dec 2013   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I've uploaded a file - fruaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder fruaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
26 Dec 2013   #5
franku

Windows 7 ultimate 64bit
 
 

Hi Noel,

You fixed it for me - Thank you very much! You're a legend!
My System SpecsSystem Spec
26 Dec 2013   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please post the CheckSUR log so we can make sure everything's OK now

I gather WU is working again??
My System SpecsSystem Spec
17 Feb 2014   #7
needhelp5

windows 7 x64
 
 
cant find your file

hey NOEL i am in your skydrive and i cannot find the file fruaa.zip ? did you take it off, I am having the same problem as the previous person and was going to download it from you
My System SpecsSystem Spec
17 Feb 2014   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please start a NEW THREAD with your own CBS.LOG file then I can post the proper fix for YOU!
My System SpecsSystem Spec
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 Windows Update error 800B0100 - log attached




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