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Windows 7: 9C59 error when installing IE10

22 Jan 2014   #31
bwideman

Windows 7 32bit
 
 

Ok I will be wait patiently.


My System SpecsSystem Spec
.
22 Jan 2014   #32
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The results lately have been because of a lack of understanding on my part - not because of a system problem.

I can't claim any greater background knowledge now - so feel free to cry 'Uncle' and do a repair install!

To a large extent, what little I know about this type of error is that it involves either missing permissions or missing required folders.
I'll have to review the entire thread, and see what I can (hopefully) discover from the logs available.

Somewhere, there should be a cluestick that I can pounce on and chew into submission!
My System SpecsSystem Spec
22 Jan 2014   #33
bwideman

Windows 7 32bit
 
 

Not a problem. This is an issue with an image that was built before I started the job. It only happens on this model of computer that we have, so I figured that it was a corrupted file somewhere. I wouldn't have gotten this far! I tried all that I could before I posted so I have exhausted my level of knowledge. So all of your help is greatly appreciated!!
My System SpecsSystem Spec
.

25 Jan 2014   #34
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Let's check a few permissions things, and reset some at the same time



Open Windows Explorer (Computer)
Navigate to the C:\Windows folder and right-click on it
select Properties

Clear the 'blob' from the 'Read-only (Only applies to files in folder)' box by clicking on it until it's plain white.
Click on Apply.

Make sure that the radio button for 'Apply changes to this folder, subfolders and files' is set, and click OK.

Accept the Administrator prompt. After a couple of seconds, you'll be told there is an error - click on the 'Ignore all' button.

Wait for it to finish - it could take a couple of minutes.

OK out, and exit Windows Explorer.

Reboot twice

Now open an Elevated Command Prompt, and run the following commands.

SC SDSHOW TrustedInstaller
SC SDSHOW BITS
SC SDSHOW WUAUSERV

post the results.
My System SpecsSystem Spec
27 Jan 2014   #35
bwideman

Windows 7 32bit
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>SC SDSHOW TrustedInstaller
DA;CI;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCDCLCSWRPWPDTLOCRRC;;;BA)(A;;CCLCSW
LOCRRC;;;IU)(A;;CCLCSWLOCRRC;;;SU)SAU;SAFA;WDWO;;;BA)
C:\Windows\system32>SC SDSHOW BITS
DA;CI;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;
CCLCSWLOCRRC;;;IU)(A;;CCLCSWLOCRRC;;;SU)SAU;SAFA;WDWO;;;BA)
C:\Windows\system32>SC SDSHOW WUAUSERV
DA;;CCLCSWRPLORC;;;AU)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLO
CRSDRCWDWO;;;SY)SAU;FA;CCDCLCSWRPWPDTLOSDRCWDWO;;;WD)
C:\Windows\system32>
My System SpecsSystem Spec
27 Jan 2014   #36
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Ahah! - the settings for BITS are wrong!

Please open an Elevated Command Prompt, and run the following command

Code:
SC SDSET BITS D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)S:(AU;SAFA;WDWO;;;BA)

.
Then reboot, and retry IE10
My System SpecsSystem Spec
27 Jan 2014   #37
bwideman

Windows 7 32bit
 
 

Ran the command, rebooted, and it still does not install, same error code.
My System SpecsSystem Spec
27 Jan 2014   #38
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please run these commands again,

SC SDSHOW TrustedInstaller
SC SDSHOW BITS
SC SDSHOW WUAUSERV

Post the results, and also post the IE10main.log file
My System SpecsSystem Spec
29 Jan 2014   #39
bwideman

Windows 7 32bit
 
 

Here are the results:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>SC SDSHOW TrustedInstaller
DA;CI;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCDCLCSWRPWPDTLOCRRC;;;BA)(A;;CCLCSW
LOCRRC;;;IU)(A;;CCLCSWLOCRRC;;;SU)SAU;SAFA;WDWO;;;BA)
C:\Windows\system32>SC SDSHOW BITS
DA;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
RC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)SAU;SAFA;WDWO;;;BA)
C:\Windows\system32>SC SDSHOW WUAUSERV
DA;;CCLCSWRPLORC;;;AU)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLO
CRSDRCWDWO;;;SY)SAU;FA;CCDCLCSWRPWPDTLOSDRCWDWO;;;WD)
C:\Windows\system32>

Attached is the IE10main.log
My System SpecsSystem Spec
29 Jan 2014   #40
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The operative errors here are these...
Code:
00:13.775: INFO:    Installing with the extracted package. C:\Windows\TEMP\IE13706.tmp\IE10-neutral.Extracted.cab
00:13.822: INFO:    Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE13706.tmp\IE10-neutral.Extracted.cab /quiet /norestart
00:23.993: INFO:    Process exit code 0x00000002 (2) [The system cannot find the file specified. ]
00:24.040: ERROR:   Neutral package installation failed (exit code = 0x00000002 (2)).
(ignore this - it's the time the install attempt started - 00:00.187: Started: 2014/01/27 (Y/M/D) 12:56:39.934 (local))

Please compress and upload the entire CBS.log folder (you may have to copy it to the desktop first)
My System SpecsSystem Spec
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 9C59 error when installing IE10




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