Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: 9C59 error when installing IE10

10 Feb 2014   #51
bwideman

Windows 7 32bit
 
 

Ok. As I have said, this is a problem that is plaguing the image for a specific model of computer, so a repair install is out of the question. I know that you have reached your knowledge limit and I thank you for all the time and effort you have put into this problem.


My System SpecsSystem Spec
.
10 Feb 2014   #52
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

A repair install is actually very easy - and so long as you have the proper COA Key, shouldn't cause any problems.

You can use a downloaded SP1 ISO to create the default MS disk, which will do the job.

See the tutorial here... Repair Install
My System SpecsSystem Spec
10 Feb 2014   #53
bwideman

Windows 7 32bit
 
 

Tried it, still got the same error.
My System SpecsSystem Spec
.

10 Feb 2014   #54
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Tried what?
How?
doing what??
DETAILS please!
My System SpecsSystem Spec
10 Feb 2014   #55
bwideman

Windows 7 32bit
 
 

Tried the repair install. Used the disk that was used to make the image. Used the instructions that you sent me to. Installed all of the updates, then tried IE9. Worked. Tried IE10, still did not work with the same error code.
My System SpecsSystem Spec
10 Feb 2014   #56
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - please follow the SFC and CheckSUR results route again . post their logs, and also post the new C:\Windows\windowsupdate.log file.
My System SpecsSystem Spec
11 Feb 2014   #57
bwideman

Windows 7 32bit
 
 

I have attached the CBS and WindowsUpdate.log files. I also attached the IE10_Main.log, incase this has any more direction for you.
My System SpecsSystem Spec
11 Feb 2014   #58
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There are no errors that I can see in either the CBS/SFC or CheckSUR logs.
There's no useful data in the windowsupdate.log - but the IE10_main.log is interesting...

Code:
 Line 2415: 00:17.940: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
 Line 2418: 00:23.120: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
It looks to me as if the system is attempting to save a set of files to a location that doesn't exist (there are a LOT more of the SQM upload errors in the log)
However - that was before you attempted to actually install IE10 this time

The system is saying that the required update KB2834140 is not installed - and I can't tell from the log whether it is installed or not.

Please check your list of installed updates, and see whether it's there or not, and if not, download and install it from Download Update for Windows 7 (KB2834140) from Official Microsoft Download Centre

If it installs OK, try installing IE10 again.
If it's already installed, then I'll have to think again
My System SpecsSystem Spec
11 Feb 2014   #59
bwideman

Windows 7 32bit
 
 

Ok so it said that the update was installed. I uninstalled and reinstalled the one that you sent the link for, incase there was a problem with it. Still can not install IE10 tho. If you need more information please let me know.
My System SpecsSystem Spec
11 Feb 2014   #60
bwideman

Windows 7 32bit
 
 

I also noticed that I now have to go out to the web to receive the update. IE10 no longer shows up when I check the WSUS server.
My System SpecsSystem Spec
Reply

 9C59 error when installing IE10




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
IE10 & IE 11 installation error 9C59
Hello everybody, I've got a user at work on a Dell Windows 7 Pro 32 bit (OEM) machine. It is up to date on pretty much everything except Internet Explorer and I'm trying to fix that by installing the new versions but to no avail. I followed the sticky and ran SURT and the SFC Scan. Attached...
Windows Updates & Activation
Loading IE10 via WSUS gives me a 9c59 error
I read another thread that you guys help someone out with where he was having the same issue I am having: http://www.sevenforums.com/windows-updates-activation/282495-cannot-install-ie10-update.html You guys suggested for anyone else to start a new thread so here I am. I have tried numerous...
Windows Updates & Activation
Cannot install IE10 Update - Error 9C59
Hello, I've installed Windows 7 64 bit home premium new on my laptop after it had a virus. All updates worked fine except IE 10. Here are the log file. Can you help me please? I've installed Windows6.1-KB947821-v28-x64 already two times. I've tried already to install the IE 10 like 5...
Windows Updates & Activation
Error code 9c59 and 0x80070643 when installing IE10 in Win 7 64-bit
Hi guys, I am getting the error 9c59 when installing IE 10 in Windows 7 Home Premium 64-bit. In event viewer the error code 0x80070643 is shown, reading up on this Microsoft suggests it has something to do with .net framework 4 and that this should have a repair install run. I did this but it...
Windows Updates & Activation
IE10 error:9C59
This error is driving me mad. I have been through pretty much every search result I can find and still no luck solving it. I have followed the posting instructions. Sfc was fine, but my SURT has 3 issues that I'm not sure how to fix. I would really appreciate it if I could get some help with...
Windows Updates & Activation
Error 9C59 While trying to install IE10 on Win7
I have tried to use Windows update to install IE10 (it was offered as an update). Downloaded ok, but failed with error 9C59. Followed instructions for manually installing all prerequisite for this update. Only one that failed was 2533623 (said it was not available for this environment). Ran the...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:56.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App