Another SLC.DLL problem (Windows Not Genuine error)

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  1. Posts : 5
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Another SLC.DLL problem (Windows Not Genuine error)


    Hi,

    In the hopes that someone can dig me out of this mess...

    About a month ago a CHKDSK encountered an error on slc.dll. Shortly after that I began to receive the "this computer is not running genuine windows" error as so many others have.

    I tried to dig through all of the similar problems and performed a number of steps to try to fix the problem.

    I performed these steps to attempt to resolve the problem:


    chkdsk c: /r/f

    - runs clean


    sfc /scannow

    - error message showing that errors occurred


    checked for existence of slc files and their privileges:

    =======================
    Code:
    C:\Windows\system32>DIR C:\Windows\slc.* /S
     Volume in drive C is HP
     Volume Serial Number is 54B0-CDEB
    
     Directory of C:\Windows\System32
    
    2009-07-13  06:41 PM            30,720 slc.dll
                   1 File(s)         30,720 bytes
    
     Directory of C:\Windows\System32\en-US
    
    2009-07-13  07:25 PM            54,784 slc.dll.mui
                   1 File(s)         54,784 bytes
    
     Directory of C:\Windows\SysWOW64\en-US
    
    2009-07-13  07:10 PM            54,784 slc.dll.mui
                   1 File(s)         54,784 bytes
    
     Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..pp-client.resources_31bf3856ad364e35_6.1.7600.16385_en-us_953
    f0977fbbe9530
    
    2009-07-13  07:25 PM            54,784 slc.dll.mui
                   1 File(s)         54,784 bytes
    
     Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-client_31bf3856ad364e35_6.1.7600.16385_none_f291e36
    1c550b891
    
    2009-07-13  06:41 PM            30,720 slc.dll
                   1 File(s)         30,720 bytes
    
     Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-client_31bf3856ad364e35_6.1.7601.17514_none_f4c2f72
    9c23f3c2b
    
    2009-07-13  06:41 PM            30,720 slc.dll
                   1 File(s)         30,720 bytes
    
     Directory of C:\Windows\winsxs\x86_microsoft-windows-s..pp-client.resources_31bf3856ad364e35_6.1.7600.16385_en-us_39206
    df4436123fa
    
    2009-07-13  07:10 PM            54,784 slc.dll.mui
                   1 File(s)         54,784 bytes
    
         Total Files Listed:
                   7 File(s)        311,296 bytes
                   0 Dir(s)  827,864,592,384 bytes free
    
    C:\Windows\system32>ICACLS C:\Windows\System32\slc.* /T
    C:\Windows\System32\slc.dll NT SERVICE\TrustedInstaller:(F)
                                BUILTIN\Administrators:(RX)
                                NT AUTHORITY\SYSTEM:(RX)
                                BUILTIN\Users:(RX)
    
    C:\Windows\System32\en-US\slc.dll.mui NT SERVICE\TrustedInstaller:(F)
                                          BUILTIN\Administrators:(RX)
                                          NT AUTHORITY\SYSTEM:(RX)
                                          BUILTIN\Users:(RX)
    
    C:\Windows\System32\LogFiles\WMI\RtBackup\slc.*: Access is denied.
    Successfully processed 2 files; Failed processing 1 files
    
    C:\Windows\system32>ICACLS C:\Windows\SysWOW64\slc.* /T
    C:\Windows\SysWOW64\en-US\slc.dll.mui NT SERVICE\TrustedInstaller:(F)
                                          BUILTIN\Administrators:(RX)
                                          NT AUTHORITY\SYSTEM:(RX)
                                          BUILTIN\Users:(RX)
    
    Successfully processed 1 files; Failed processing 0 files
    
    C:\Windows\system32>ATTRIB C:\Windows\System32\slc.* /S
    A            C:\Windows\System32\en-US\slc.dll.mui
    A            C:\Windows\System32\slc.dll
    
    C:\Windows\system32>ATTRIB C:\Windows\SysWOW64\slc.* /S
    A            C:\Windows\SysWOW64\en-US\slc.dll.mui
    
    C:\Windows\system32>
    -----------------------


    I tried a rebuild of CATROOT2 by running the following commands:
    NET STOP CRYPTSVC
    REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
    NET START CRYPTSVC

    - no change


    I ran System Update Readiness Tool as discussed in the Microsoft Support article: System Update Readiness Tool fixes Windows Update errors in Windows 7,

    Windows Vista, Windows Server 2008 R2, and Windows Server 2008

    - No change


    I cannot edit Group Policy as outlined in 2704233 because I am running Home Premium which does not provide group policy tools
    I tried the Fix It of the same KB 2704233 but it did nothing.

    For what it's worth, here is the latest MSADiag output:


    =======================
    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0x8007007e
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {BCB9A674-9C2D-44B0-84FF-1123D8B693BD}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: 
    Architecture: 
    Build lab: 
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-
    
    80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BCB9A674-9C2D-44B0-84FF-1123D8B693BD}
    
    </UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-
    
    3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3098612248-2129173855-399517871</SID><SYSTEM><Manufacturer>HP-
    
    Pavilion</Manufacturer><Model>AY020AAR-ABA p6320f</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.16   
    
    </Version><SMBIOSVersion major="2" 
    
    minor="5"/><Date>20100603000000.000000+000</Date></BIOS><HWID>AD2B3C07018400FA</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mou
    
    ntain Standard Time(GMT-07:00)
    
    </TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-
    
    CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResult
    
    s>  
    
    Spsys.log Content: 
    
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007007E' to display the error text.
    Error: 0x8007007E 
    
    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000300
    Event Time Stamp: 12:29:2013 11:36
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
    
    
    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEAln32hfLcVAMAU56nJjt+FfYKlFWOLg==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-CPC
      FACP            HPQOEM        SLIC-CPC
      HPET            HPQOEM        SLIC-CPC
      MCFG            HPQOEM        SLIC-CPC
      OEMB            HPQOEM        SLIC-CPC
      INFO            HPQOEM        SLIC-CPC
      NVHD            HPQOEM        SLIC-CPC
      SLIC            HPQOEM        SLIC-CPC
      SSDT            HPQOEM        SLIC-CPC
    -----------------------

    and I've attached the latest CBS log file (zipped):
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    hr = 0x8007007e - is a VERY rare error!

    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui

    are not co rare - but could account for the hr error.


    The SFC scan shows the following problems...
    Code:
     Line 13832: 2013-12-22 22:48:32, Info                  CSI    00000327 [SR] Repairing 9 components
     Line 13833: 2013-12-22 22:48:32, Info                  CSI    00000328 [SR] Beginning Verify and Repair transaction
     Line 13834: 2013-12-22 22:48:32, Info                  CSI    00000329 [SR] Cannot repair member file [l:14{7}]"slc.dll" of Microsoft-Windows-Security-SPP-Client, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
     Line 13835: 2013-12-22 22:48:32, Info                  CSI    0000032a [SR] Cannot repair member file [l:20{10}]"slcext.dll" of Microsoft-Windows-Security-SPP-ClientExt, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
     Line 13836: 2013-12-22 22:48:32, Info                  CSI    0000032b [SR] Cannot repair member file [l:24{12}]"tsmf.dll.mui" of Microsoft-Windows-TerminalServices-MediaFoundationPlugin.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
     Line 13837: 2013-12-22 22:48:32, Info                  CSI    0000032c [SR] Cannot repair member file [l:44{22}]"DShowRdpFilter.dll.mui" of Microsoft-Windows-TerminalServices-MediaFoundationPlugin.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
     Line 13838: 2013-12-22 22:48:32, Info                  CSI    0000032d [SR] Cannot repair member file [l:18{9}]"tpcps.dll" of Microsoft-Windows-TabletPC-Platform-Input-Proxy, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
     Line 13839: 2013-12-22 22:48:32, Info                  CSI    0000032e [SR] Cannot repair member file [l:30{15}]"msctfui.dll.mui" of Microsoft-Windows-TextServicesFramework-msctfui.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
     Line 13840: 2013-12-22 22:48:32, Info                  CSI    0000032f [SR] Cannot repair member file [l:30{15}]"softkbd.dll.mui" of Microsoft-Windows-TextServicesFramework-SoftKbd.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
     Line 13841: 2013-12-22 22:48:32, Info                  CSI    00000330 [SR] Cannot repair member file [l:18{9}]"xcopy.exe" of Microsoft-Windows-Xcopy, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
     Line 13842: 2013-12-22 22:48:32, Info                  CSI    00000331 [SR] Cannot repair member file [l:30{15}]"xpsfilt.dll.mui" of Microsoft-Windows-XPSIFilter.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
     Line 13843: 2013-12-22 22:48:32, Info                  CSI    00000332 [SR] Cannot repair member file [l:22{11}]"XpsFilt.dll" of Microsoft-Windows-XPSIFilter, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    The Background CBS data also shows the following problem
    Code:
    2013-12-29 11:30:36, Info                  CBS    Read out cached package applicability for package: Package_for_KB2849470~31bf3856ad364e35~amd64~~6.1.1.3, ApplicableState: 112, CurrentState:112
    ....
    in a number of places.

    While I put the fix protocol for the known errors together,
    Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
    (you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

    Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
    The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

    Then zip the CheckSUR.log and upload it to your reply.

      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    I've uploaded a file - aklaa.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)
    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\aklaa
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\aklaa
    or
    DIR E:\aklaa


    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

    XCOPY <drive>:\aklaa <drive>:\windows\winsxs /y /i /s /v /h

    (e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

    run the command (it should take almost no time)and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply


    Also run a new MGADiag report, and post the result.
      My Computer


  4. Posts : 5
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #4

    Thank you for your VERY prompt reply!

    I did run the System Update Readiness tool as noted above (before Christmas) and am posting its (short) log file:
    Code:
    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 22.0
    2013-12-22 17:06
    
    Checking Windows Servicing Packages
    
    Checking Package Manifests and Catalogs
    
    Checking Package Watchlist
    
    Checking Component Watchlist
    
    Checking Packages
    
    Checking Component Store
    (f)    CSI Payload File Missing    0x00000000    xmllite.dll    x86_microsoft-windows-xmllite_31bf3856ad364e35_6.1.7600.16385_none_8911d4b604a223a8    
    (f)    CSI Store Directory Missing    0x00000002    winsxs\x86_microsoft-windows-xmllite_31bf3856ad364e35_6.1.7600.16385_none_8911d4b604a223a8\    x86_microsoft-windows-xmllite_31bf3856ad364e35_6.1.7600.16385_none_8911d4b604a223a8    
    (fix)    CSI Store Directory Missing    CSI Store Directory Created    C:\Windows\winsxs\x86_microsoft-windows-xmllite_31bf3856ad364e35_6.1.7600.16385_none_8911d4b604a223a8\
    (f)    CSI Payload File Missing    0x00000000    slc.dll    x86_microsoft-windows-security-spp-client_31bf3856ad364e35_6.1.7601.17514_none_98a45ba609e1caf5    
    (f)    CSI Payload File Missing    0x00000000    slcext.dll    x86_microsoft-windows-security-spp-clientext_31bf3856ad364e35_6.1.7600.16385_none_cc9d4bf812728aae    
    (f)    CSI Payload File Missing    0x00000000    xcopy.exe    x86_microsoft-windows-xcopy_31bf3856ad364e35_6.1.7600.16385_none_62cc00cc559fd4ec    
    (f)    CSI Store Directory Missing    0x00000002    winsxs\x86_microsoft-windows-xcopy_31bf3856ad364e35_6.1.7600.16385_none_62cc00cc559fd4ec\    x86_microsoft-windows-xcopy_31bf3856ad364e35_6.1.7600.16385_none_62cc00cc559fd4ec    
    (fix)    CSI Store Directory Missing    CSI Store Directory Created    C:\Windows\winsxs\x86_microsoft-windows-xcopy_31bf3856ad364e35_6.1.7600.16385_none_62cc00cc559fd4ec\
    (f)    CSI Payload File Missing    0x00000000    XpsFilt.dll    x86_microsoft-windows-xpsifilter_31bf3856ad364e35_6.1.7600.16385_none_6cab899c7c8cf52f    
    (f)    CSI Store Directory Missing    0x00000002    winsxs\x86_microsoft-windows-xpsifilter_31bf3856ad364e35_6.1.7600.16385_none_6cab899c7c8cf52f\    x86_microsoft-windows-xpsifilter_31bf3856ad364e35_6.1.7600.16385_none_6cab899c7c8cf52f    
    (fix)    CSI Store Directory Missing    CSI Store Directory Created    C:\Windows\winsxs\x86_microsoft-windows-xpsifilter_31bf3856ad364e35_6.1.7600.16385_none_6cab899c7c8cf52f\
    (f)    CSI Payload File Missing    0x00000000    tsmf.dll.mui    x86_microsoft-windows-t..ionplugin.resources_31bf3856ad364e35_6.1.7600.16385_en-us_edcd8ab74dcf79e5    
    (f)    CSI Store Directory Missing    0x00000002    winsxs\x86_microsoft-windows-t..ionplugin.resources_31bf3856ad364e35_6.1.7600.16385_en-us_edcd8ab74dcf79e5\    x86_microsoft-windows-t..ionplugin.resources_31bf3856ad364e35_6.1.7600.16385_en-us_edcd8ab74dcf79e5    
    (fix)    CSI Store Directory Missing    CSI Store Directory Created    C:\Windows\winsxs\x86_microsoft-windows-t..ionplugin.resources_31bf3856ad364e35_6.1.7600.16385_en-us_edcd8ab74dcf79e5\
    (f)    CSI Payload File Missing    0x00000000    DShowRdpFilter.dll.mui    x86_microsoft-windows-t..ionplugin.resources_31bf3856ad364e35_6.1.7600.16385_en-us_edcd8ab74dcf79e5    
    (f)    CSI Payload File Missing    0x00000000    xpsfilt.dll.mui    x86_microsoft-windows-xpsifilter.resources_31bf3856ad364e35_6.1.7600.16385_en-us_11230658aca32020    
    (f)    CSI Store Directory Missing    0x00000002    winsxs\x86_microsoft-windows-xpsifilter.resources_31bf3856ad364e35_6.1.7600.16385_en-us_11230658aca32020\    x86_microsoft-windows-xpsifilter.resources_31bf3856ad364e35_6.1.7600.16385_en-us_11230658aca32020    
    (fix)    CSI Store Directory Missing    CSI Store Directory Created    C:\Windows\winsxs\x86_microsoft-windows-xpsifilter.resources_31bf3856ad364e35_6.1.7600.16385_en-us_11230658aca32020\
    (f)    CSI Payload File Missing    0x00000000    tpcps.dll    x86_microsoft-windows-t..latform-input-proxy_31bf3856ad364e35_6.1.7600.16385_none_b98fc87d6c45f81c    
    (f)    CSI Store Directory Missing    0x00000002    winsxs\x86_microsoft-windows-t..latform-input-proxy_31bf3856ad364e35_6.1.7600.16385_none_b98fc87d6c45f81c\    x86_microsoft-windows-t..latform-input-proxy_31bf3856ad364e35_6.1.7600.16385_none_b98fc87d6c45f81c    
    (fix)    CSI Store Directory Missing    CSI Store Directory Created    C:\Windows\winsxs\x86_microsoft-windows-t..latform-input-proxy_31bf3856ad364e35_6.1.7600.16385_none_b98fc87d6c45f81c\
    (f)    CSI Payload File Missing    0x00000000    softkbd.dll.mui    x86_microsoft-windows-t..k-softkbd.resources_31bf3856ad364e35_6.1.7600.16385_en-us_2362b4b36e0209fd    
    (f)    CSI Store Directory Missing    0x00000002    winsxs\x86_microsoft-windows-t..k-softkbd.resources_31bf3856ad364e35_6.1.7600.16385_en-us_2362b4b36e0209fd\    x86_microsoft-windows-t..k-softkbd.resources_31bf3856ad364e35_6.1.7600.16385_en-us_2362b4b36e0209fd    
    (fix)    CSI Store Directory Missing    CSI Store Directory Created    C:\Windows\winsxs\x86_microsoft-windows-t..k-softkbd.resources_31bf3856ad364e35_6.1.7600.16385_en-us_2362b4b36e0209fd\
    (f)    CSI Payload File Missing    0x00000000    msctfui.dll.mui    x86_microsoft-windows-t..k-msctfui.resources_31bf3856ad364e35_6.1.7600.16385_en-us_b9317789d936222d    
    (f)    CSI Store Directory Missing    0x00000002    winsxs\x86_microsoft-windows-t..k-msctfui.resources_31bf3856ad364e35_6.1.7600.16385_en-us_b9317789d936222d\    x86_microsoft-windows-t..k-msctfui.resources_31bf3856ad364e35_6.1.7600.16385_en-us_b9317789d936222d    
    (fix)    CSI Store Directory Missing    CSI Store Directory Created    C:\Windows\winsxs\x86_microsoft-windows-t..k-msctfui.resources_31bf3856ad364e35_6.1.7600.16385_en-us_b9317789d936222d\
    (f)    CSI Payload File Missing    0x00000000    slwga.dll    x86_microsoft-windows-security-spp-wga_31bf3856ad364e35_6.1.7600.16385_none_ff27e02604a90885    
    (f)    CSI Payload File Missing    0x00000000    ntfs.sys    amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.18127_none_048f41be3390b0cf    
    (f)    CSI Payload File Missing    0x00000000    sisbkup.dll    x86_microsoft-windows-sisbkup_31bf3856ad364e35_6.1.7600.16385_none_5cbd9ac8beefee60    
    (f)    CSI Payload File Missing    0x00000000    slc.dll    x86_microsoft-windows-security-spp-client_31bf3856ad364e35_6.1.7600.16385_none_967347de0cf3475b    
    
    Summary:
    Seconds executed: 820
     Found 23 errors
     Fixed 8 errors
      CSI Payload File Missing Total count: 15
      CSI Store Directory Missing Total count: 8
      Fixed: CSI Store Directory Missing.  Total count: 8
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    Looks like I still have a fair amount of work to do :)

    Having said that, we'll wait for the results of the file replacements I just posted before attempting anything else.
    Once you've posted the new CBS.log, please run the CheckSUR tool again, and post the new log file - it will have changed significantly.
      My Computer


  6. Posts : 5
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #6

    Wow, those missing cabs seem to have done lots! I don't know whether all is fixed, but sfc is happy, and MGADiag doesn't show the slc.dll as being corrupt anymore. I don't know how often that licensing component runs, but I haven't had the "not genuine" message pop up since I rebooted.

    Here is the latest MGADiag output:
    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {BCB9A674-9C2D-44B0-84FF-1123D8B693BD}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BCB9A674-9C2D-44B0-84FF-1123D8B693BD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3098612248-2129173855-399517871</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>AY020AAR-ABA p6320f</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.16   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100603000000.000000+000</Date></BIOS><HWID>AD2B3C07018400FA</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7600.0000-0622010
    Installation ID: 014641351161203764135994671124988892883925029466403781
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3Q6C9
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 2013-12-29 2:02:51 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:29:2013 11:36
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEAln32hfLcVAMAU56nJjt+FfYKlFWOLg==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-CPC
      FACP            HPQOEM        SLIC-CPC
      HPET            HPQOEM        SLIC-CPC
      MCFG            HPQOEM        SLIC-CPC
      OEMB            HPQOEM        SLIC-CPC
      INFO            HPQOEM        SLIC-CPC
      NVHD            HPQOEM        SLIC-CPC
      SLIC            HPQOEM        SLIC-CPC
      SSDT            HPQOEM        SLIC-CPC
    and the CBS log is attached:
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    So far, so good :)
    The SFC scan is, as you say, clear.
    Please run the CheckSUR again, and post the new log.
      My Computer


  8. Posts : 5
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #8

    Okay, it looks like SUR found some more issues (sigh...)

    The log of the latest run is:

    Code:
    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 22.0
    2013-12-29 14:34
    
    Checking Windows Servicing Packages
    
    Checking Package Manifests and Catalogs
    
    Checking Package Watchlist
    
    Checking Component Watchlist
    
    Checking Packages
    
    Checking Component Store
    (f)    CSI Payload File Missing    0x00000000    xmllite.dll    x86_microsoft-windows-xmllite_31bf3856ad364e35_6.1.7600.16385_none_8911d4b604a223a8    
    (f)    CSI Payload File Missing    0x00000000    slwga.dll    x86_microsoft-windows-security-spp-wga_31bf3856ad364e35_6.1.7600.16385_none_ff27e02604a90885    
    (f)    CSI Payload File Missing    0x00000000    ntfs.sys    amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.18127_none_048f41be3390b0cf    
    (f)    CSI Payload File Missing    0x00000000    sisbkup.dll    x86_microsoft-windows-sisbkup_31bf3856ad364e35_6.1.7600.16385_none_5cbd9ac8beefee60    
    (f)    CSI Payload File Missing    0x00000000    slc.dll    x86_microsoft-windows-security-spp-client_31bf3856ad364e35_6.1.7600.16385_none_967347de0cf3475b    
    (fix)    CSI Payload File Missing    CSI File Replaced    File: slc.dll From: C:\Windows\winsxs\x86_microsoft-windows-security-spp-client_31bf3856ad364e35_6.1.7601.17514_none_98a45ba609e1caf5\slc.dll
    
    Summary:
    Seconds executed: 787
     Found 5 errors
     Fixed 1 errors
      CSI Payload File Missing Total count: 5
      Fixed: CSI Payload File Missing.  Total count: 1
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    Interesting - I've never seen that slc.dll replacement in a CheckSUR before - and SFC said that it was fixed!
    What confuses me is that the replacement version is different from the original one.

    I'll post a fix protocol for the remaining errors shortly.
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    I've uploaded a file - aklab.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)
    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\aklab
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\aklab
    or
    DIR E:\aklab


    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

    XCOPY <drive>:\aklab <drive>:\windows\winsxs /y /i /s /v /h

    (e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

    run the command (it should take almost no time)and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your SkyDrive Public folder, and post a new link

    Also run a new MGADiag report, and post the result.
      My Computer


 
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