Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Another SLC.DLL problem (Windows Not Genuine error)


29 Dec 2013   #1

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Another SLC.DLL problem (Windows Not Genuine error)

Hi,

In the hopes that someone can dig me out of this mess...

About a month ago a CHKDSK encountered an error on slc.dll. Shortly after that I began to receive the "this computer is not running genuine windows" error as so many others have.

I tried to dig through all of the similar problems and performed a number of steps to try to fix the problem.

I performed these steps to attempt to resolve the problem:


chkdsk c: /r/f

- runs clean


sfc /scannow

- error message showing that errors occurred


checked for existence of slc files and their privileges:

=======================
Code:
C:\Windows\system32>DIR C:\Windows\slc.* /S
 Volume in drive C is HP
 Volume Serial Number is 54B0-CDEB

 Directory of C:\Windows\System32

2009-07-13  06:41 PM            30,720 slc.dll
               1 File(s)         30,720 bytes

 Directory of C:\Windows\System32\en-US

2009-07-13  07:25 PM            54,784 slc.dll.mui
               1 File(s)         54,784 bytes

 Directory of C:\Windows\SysWOW64\en-US

2009-07-13  07:10 PM            54,784 slc.dll.mui
               1 File(s)         54,784 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..pp-client.resources_31bf3856ad364e35_6.1.7600.16385_en-us_953
f0977fbbe9530

2009-07-13  07:25 PM            54,784 slc.dll.mui
               1 File(s)         54,784 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-client_31bf3856ad364e35_6.1.7600.16385_none_f291e36
1c550b891

2009-07-13  06:41 PM            30,720 slc.dll
               1 File(s)         30,720 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-client_31bf3856ad364e35_6.1.7601.17514_none_f4c2f72
9c23f3c2b

2009-07-13  06:41 PM            30,720 slc.dll
               1 File(s)         30,720 bytes

 Directory of C:\Windows\winsxs\x86_microsoft-windows-s..pp-client.resources_31bf3856ad364e35_6.1.7600.16385_en-us_39206
df4436123fa

2009-07-13  07:10 PM            54,784 slc.dll.mui
               1 File(s)         54,784 bytes

     Total Files Listed:
               7 File(s)        311,296 bytes
               0 Dir(s)  827,864,592,384 bytes free

C:\Windows\system32>ICACLS C:\Windows\System32\slc.* /T
C:\Windows\System32\slc.dll NT SERVICE\TrustedInstaller:(F)
                            BUILTIN\Administrators:(RX)
                            NT AUTHORITY\SYSTEM:(RX)
                            BUILTIN\Users:(RX)

C:\Windows\System32\en-US\slc.dll.mui NT SERVICE\TrustedInstaller:(F)
                                      BUILTIN\Administrators:(RX)
                                      NT AUTHORITY\SYSTEM:(RX)
                                      BUILTIN\Users:(RX)

C:\Windows\System32\LogFiles\WMI\RtBackup\slc.*: Access is denied.
Successfully processed 2 files; Failed processing 1 files

C:\Windows\system32>ICACLS C:\Windows\SysWOW64\slc.* /T
C:\Windows\SysWOW64\en-US\slc.dll.mui NT SERVICE\TrustedInstaller:(F)
                                      BUILTIN\Administrators:(RX)
                                      NT AUTHORITY\SYSTEM:(RX)
                                      BUILTIN\Users:(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ATTRIB C:\Windows\System32\slc.* /S
A            C:\Windows\System32\en-US\slc.dll.mui
A            C:\Windows\System32\slc.dll

C:\Windows\system32>ATTRIB C:\Windows\SysWOW64\slc.* /S
A            C:\Windows\SysWOW64\en-US\slc.dll.mui

C:\Windows\system32>
-----------------------


I tried a rebuild of CATROOT2 by running the following commands:
NET STOP CRYPTSVC
REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
NET START CRYPTSVC

- no change


I ran System Update Readiness Tool as discussed in the Microsoft Support article: System Update Readiness Tool fixes Windows Update errors in Windows 7,

Windows Vista, Windows Server 2008 R2, and Windows Server 2008

- No change


I cannot edit Group Policy as outlined in 2704233 because I am running Home Premium which does not provide group policy tools
I tried the Fix It of the same KB 2704233 but it did nothing.

For what it's worth, here is the latest MSADiag output:


=======================
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x8007007e
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {BCB9A674-9C2D-44B0-84FF-1123D8B693BD}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: 
Architecture: 
Build lab: 
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-

80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BCB9A674-9C2D-44B0-84FF-1123D8B693BD}

</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-

3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3098612248-2129173855-399517871</SID><SYSTEM><Manufacturer>HP-

Pavilion</Manufacturer><Model>AY020AAR-ABA p6320f</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.16   

</Version><SMBIOSVersion major="2" 

minor="5"/><Date>20100603000000.000000+000</Date></BIOS><HWID>AD2B3C07018400FA</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mou

ntain Standard Time(GMT-07:00)

</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-

CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResult

s>  

Spsys.log Content: 

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007007E' to display the error text.
Error: 0x8007007E 

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000300
Event Time Stamp: 12:29:2013 11:36
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui


HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEAln32hfLcVAMAU56nJjt+FfYKlFWOLg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            HPQOEM        SLIC-CPC
  FACP            HPQOEM        SLIC-CPC
  HPET            HPQOEM        SLIC-CPC
  MCFG            HPQOEM        SLIC-CPC
  OEMB            HPQOEM        SLIC-CPC
  INFO            HPQOEM        SLIC-CPC
  NVHD            HPQOEM        SLIC-CPC
  SLIC            HPQOEM        SLIC-CPC
  SSDT            HPQOEM        SLIC-CPC
-----------------------

and I've attached the latest CBS log file (zipped):




Attached Files
File Type: zip CBS.zip (140.3 KB, 1 views)
My System SpecsSystem Spec
.

29 Dec 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

hr = 0x8007007e - is a VERY rare error!

Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui

are not co rare - but could account for the hr error.


The SFC scan shows the following problems...
Code:
 Line 13832: 2013-12-22 22:48:32, Info                  CSI    00000327 [SR] Repairing 9 components
 Line 13833: 2013-12-22 22:48:32, Info                  CSI    00000328 [SR] Beginning Verify and Repair transaction
 Line 13834: 2013-12-22 22:48:32, Info                  CSI    00000329 [SR] Cannot repair member file [l:14{7}]"slc.dll" of Microsoft-Windows-Security-SPP-Client, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 13835: 2013-12-22 22:48:32, Info                  CSI    0000032a [SR] Cannot repair member file [l:20{10}]"slcext.dll" of Microsoft-Windows-Security-SPP-ClientExt, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 13836: 2013-12-22 22:48:32, Info                  CSI    0000032b [SR] Cannot repair member file [l:24{12}]"tsmf.dll.mui" of Microsoft-Windows-TerminalServices-MediaFoundationPlugin.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 13837: 2013-12-22 22:48:32, Info                  CSI    0000032c [SR] Cannot repair member file [l:44{22}]"DShowRdpFilter.dll.mui" of Microsoft-Windows-TerminalServices-MediaFoundationPlugin.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 13838: 2013-12-22 22:48:32, Info                  CSI    0000032d [SR] Cannot repair member file [l:18{9}]"tpcps.dll" of Microsoft-Windows-TabletPC-Platform-Input-Proxy, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 13839: 2013-12-22 22:48:32, Info                  CSI    0000032e [SR] Cannot repair member file [l:30{15}]"msctfui.dll.mui" of Microsoft-Windows-TextServicesFramework-msctfui.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 13840: 2013-12-22 22:48:32, Info                  CSI    0000032f [SR] Cannot repair member file [l:30{15}]"softkbd.dll.mui" of Microsoft-Windows-TextServicesFramework-SoftKbd.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 13841: 2013-12-22 22:48:32, Info                  CSI    00000330 [SR] Cannot repair member file [l:18{9}]"xcopy.exe" of Microsoft-Windows-Xcopy, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 13842: 2013-12-22 22:48:32, Info                  CSI    00000331 [SR] Cannot repair member file [l:30{15}]"xpsfilt.dll.mui" of Microsoft-Windows-XPSIFilter.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 13843: 2013-12-22 22:48:32, Info                  CSI    00000332 [SR] Cannot repair member file [l:22{11}]"XpsFilt.dll" of Microsoft-Windows-XPSIFilter, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
The Background CBS data also shows the following problem
Code:
2013-12-29 11:30:36, Info                  CBS    Read out cached package applicability for package: Package_for_KB2849470~31bf3856ad364e35~amd64~~6.1.1.3, ApplicableState: 112, CurrentState:112
....
in a number of places.

While I put the fix protocol for the known errors together,
Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your reply.

My System SpecsSystem Spec
29 Dec 2013   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I've uploaded a file - aklaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\aklaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\aklaa
or
DIR E:\aklaa


The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\aklaa <drive>:\windows\winsxs /y /i /s /v /h

(e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply


Also run a new MGADiag report, and post the result.
My System SpecsSystem Spec
.


29 Dec 2013   #4

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thank you for your VERY prompt reply!

I did run the System Update Readiness tool as noted above (before Christmas) and am posting its (short) log file:
Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 22.0
2013-12-22 17:06

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI Payload File Missing    0x00000000    xmllite.dll    x86_microsoft-windows-xmllite_31bf3856ad364e35_6.1.7600.16385_none_8911d4b604a223a8    
(f)    CSI Store Directory Missing    0x00000002    winsxs\x86_microsoft-windows-xmllite_31bf3856ad364e35_6.1.7600.16385_none_8911d4b604a223a8\    x86_microsoft-windows-xmllite_31bf3856ad364e35_6.1.7600.16385_none_8911d4b604a223a8    
(fix)    CSI Store Directory Missing    CSI Store Directory Created    C:\Windows\winsxs\x86_microsoft-windows-xmllite_31bf3856ad364e35_6.1.7600.16385_none_8911d4b604a223a8\
(f)    CSI Payload File Missing    0x00000000    slc.dll    x86_microsoft-windows-security-spp-client_31bf3856ad364e35_6.1.7601.17514_none_98a45ba609e1caf5    
(f)    CSI Payload File Missing    0x00000000    slcext.dll    x86_microsoft-windows-security-spp-clientext_31bf3856ad364e35_6.1.7600.16385_none_cc9d4bf812728aae    
(f)    CSI Payload File Missing    0x00000000    xcopy.exe    x86_microsoft-windows-xcopy_31bf3856ad364e35_6.1.7600.16385_none_62cc00cc559fd4ec    
(f)    CSI Store Directory Missing    0x00000002    winsxs\x86_microsoft-windows-xcopy_31bf3856ad364e35_6.1.7600.16385_none_62cc00cc559fd4ec\    x86_microsoft-windows-xcopy_31bf3856ad364e35_6.1.7600.16385_none_62cc00cc559fd4ec    
(fix)    CSI Store Directory Missing    CSI Store Directory Created    C:\Windows\winsxs\x86_microsoft-windows-xcopy_31bf3856ad364e35_6.1.7600.16385_none_62cc00cc559fd4ec\
(f)    CSI Payload File Missing    0x00000000    XpsFilt.dll    x86_microsoft-windows-xpsifilter_31bf3856ad364e35_6.1.7600.16385_none_6cab899c7c8cf52f    
(f)    CSI Store Directory Missing    0x00000002    winsxs\x86_microsoft-windows-xpsifilter_31bf3856ad364e35_6.1.7600.16385_none_6cab899c7c8cf52f\    x86_microsoft-windows-xpsifilter_31bf3856ad364e35_6.1.7600.16385_none_6cab899c7c8cf52f    
(fix)    CSI Store Directory Missing    CSI Store Directory Created    C:\Windows\winsxs\x86_microsoft-windows-xpsifilter_31bf3856ad364e35_6.1.7600.16385_none_6cab899c7c8cf52f\
(f)    CSI Payload File Missing    0x00000000    tsmf.dll.mui    x86_microsoft-windows-t..ionplugin.resources_31bf3856ad364e35_6.1.7600.16385_en-us_edcd8ab74dcf79e5    
(f)    CSI Store Directory Missing    0x00000002    winsxs\x86_microsoft-windows-t..ionplugin.resources_31bf3856ad364e35_6.1.7600.16385_en-us_edcd8ab74dcf79e5\    x86_microsoft-windows-t..ionplugin.resources_31bf3856ad364e35_6.1.7600.16385_en-us_edcd8ab74dcf79e5    
(fix)    CSI Store Directory Missing    CSI Store Directory Created    C:\Windows\winsxs\x86_microsoft-windows-t..ionplugin.resources_31bf3856ad364e35_6.1.7600.16385_en-us_edcd8ab74dcf79e5\
(f)    CSI Payload File Missing    0x00000000    DShowRdpFilter.dll.mui    x86_microsoft-windows-t..ionplugin.resources_31bf3856ad364e35_6.1.7600.16385_en-us_edcd8ab74dcf79e5    
(f)    CSI Payload File Missing    0x00000000    xpsfilt.dll.mui    x86_microsoft-windows-xpsifilter.resources_31bf3856ad364e35_6.1.7600.16385_en-us_11230658aca32020    
(f)    CSI Store Directory Missing    0x00000002    winsxs\x86_microsoft-windows-xpsifilter.resources_31bf3856ad364e35_6.1.7600.16385_en-us_11230658aca32020\    x86_microsoft-windows-xpsifilter.resources_31bf3856ad364e35_6.1.7600.16385_en-us_11230658aca32020    
(fix)    CSI Store Directory Missing    CSI Store Directory Created    C:\Windows\winsxs\x86_microsoft-windows-xpsifilter.resources_31bf3856ad364e35_6.1.7600.16385_en-us_11230658aca32020\
(f)    CSI Payload File Missing    0x00000000    tpcps.dll    x86_microsoft-windows-t..latform-input-proxy_31bf3856ad364e35_6.1.7600.16385_none_b98fc87d6c45f81c    
(f)    CSI Store Directory Missing    0x00000002    winsxs\x86_microsoft-windows-t..latform-input-proxy_31bf3856ad364e35_6.1.7600.16385_none_b98fc87d6c45f81c\    x86_microsoft-windows-t..latform-input-proxy_31bf3856ad364e35_6.1.7600.16385_none_b98fc87d6c45f81c    
(fix)    CSI Store Directory Missing    CSI Store Directory Created    C:\Windows\winsxs\x86_microsoft-windows-t..latform-input-proxy_31bf3856ad364e35_6.1.7600.16385_none_b98fc87d6c45f81c\
(f)    CSI Payload File Missing    0x00000000    softkbd.dll.mui    x86_microsoft-windows-t..k-softkbd.resources_31bf3856ad364e35_6.1.7600.16385_en-us_2362b4b36e0209fd    
(f)    CSI Store Directory Missing    0x00000002    winsxs\x86_microsoft-windows-t..k-softkbd.resources_31bf3856ad364e35_6.1.7600.16385_en-us_2362b4b36e0209fd\    x86_microsoft-windows-t..k-softkbd.resources_31bf3856ad364e35_6.1.7600.16385_en-us_2362b4b36e0209fd    
(fix)    CSI Store Directory Missing    CSI Store Directory Created    C:\Windows\winsxs\x86_microsoft-windows-t..k-softkbd.resources_31bf3856ad364e35_6.1.7600.16385_en-us_2362b4b36e0209fd\
(f)    CSI Payload File Missing    0x00000000    msctfui.dll.mui    x86_microsoft-windows-t..k-msctfui.resources_31bf3856ad364e35_6.1.7600.16385_en-us_b9317789d936222d    
(f)    CSI Store Directory Missing    0x00000002    winsxs\x86_microsoft-windows-t..k-msctfui.resources_31bf3856ad364e35_6.1.7600.16385_en-us_b9317789d936222d\    x86_microsoft-windows-t..k-msctfui.resources_31bf3856ad364e35_6.1.7600.16385_en-us_b9317789d936222d    
(fix)    CSI Store Directory Missing    CSI Store Directory Created    C:\Windows\winsxs\x86_microsoft-windows-t..k-msctfui.resources_31bf3856ad364e35_6.1.7600.16385_en-us_b9317789d936222d\
(f)    CSI Payload File Missing    0x00000000    slwga.dll    x86_microsoft-windows-security-spp-wga_31bf3856ad364e35_6.1.7600.16385_none_ff27e02604a90885    
(f)    CSI Payload File Missing    0x00000000    ntfs.sys    amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.18127_none_048f41be3390b0cf    
(f)    CSI Payload File Missing    0x00000000    sisbkup.dll    x86_microsoft-windows-sisbkup_31bf3856ad364e35_6.1.7600.16385_none_5cbd9ac8beefee60    
(f)    CSI Payload File Missing    0x00000000    slc.dll    x86_microsoft-windows-security-spp-client_31bf3856ad364e35_6.1.7600.16385_none_967347de0cf3475b    

Summary:
Seconds executed: 820
 Found 23 errors
 Fixed 8 errors
  CSI Payload File Missing Total count: 15
  CSI Store Directory Missing Total count: 8
  Fixed: CSI Store Directory Missing.  Total count: 8
My System SpecsSystem Spec
29 Dec 2013   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Looks like I still have a fair amount of work to do

Having said that, we'll wait for the results of the file replacements I just posted before attempting anything else.
Once you've posted the new CBS.log, please run the CheckSUR tool again, and post the new log file - it will have changed significantly.
My System SpecsSystem Spec
29 Dec 2013   #6

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Wow, those missing cabs seem to have done lots! I don't know whether all is fixed, but sfc is happy, and MGADiag doesn't show the slc.dll as being corrupt anymore. I don't know how often that licensing component runs, but I haven't had the "not genuine" message pop up since I rebooted.

Here is the latest MGADiag output:
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {BCB9A674-9C2D-44B0-84FF-1123D8B693BD}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BCB9A674-9C2D-44B0-84FF-1123D8B693BD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3098612248-2129173855-399517871</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>AY020AAR-ABA p6320f</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.16   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100603000000.000000+000</Date></BIOS><HWID>AD2B3C07018400FA</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7600.0000-0622010
Installation ID: 014641351161203764135994671124988892883925029466403781
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3Q6C9
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 2013-12-29 2:02:51 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:29:2013 11:36
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEAln32hfLcVAMAU56nJjt+FfYKlFWOLg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            HPQOEM        SLIC-CPC
  FACP            HPQOEM        SLIC-CPC
  HPET            HPQOEM        SLIC-CPC
  MCFG            HPQOEM        SLIC-CPC
  OEMB            HPQOEM        SLIC-CPC
  INFO            HPQOEM        SLIC-CPC
  NVHD            HPQOEM        SLIC-CPC
  SLIC            HPQOEM        SLIC-CPC
  SSDT            HPQOEM        SLIC-CPC
and the CBS log is attached:


Attached Files
File Type: zip CBS.zip (210.8 KB, 1 views)
My System SpecsSystem Spec
29 Dec 2013   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

So far, so good
The SFC scan is, as you say, clear.
Please run the CheckSUR again, and post the new log.
My System SpecsSystem Spec
29 Dec 2013   #8

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Okay, it looks like SUR found some more issues (sigh...)

The log of the latest run is:

Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 22.0
2013-12-29 14:34

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI Payload File Missing    0x00000000    xmllite.dll    x86_microsoft-windows-xmllite_31bf3856ad364e35_6.1.7600.16385_none_8911d4b604a223a8    
(f)    CSI Payload File Missing    0x00000000    slwga.dll    x86_microsoft-windows-security-spp-wga_31bf3856ad364e35_6.1.7600.16385_none_ff27e02604a90885    
(f)    CSI Payload File Missing    0x00000000    ntfs.sys    amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.18127_none_048f41be3390b0cf    
(f)    CSI Payload File Missing    0x00000000    sisbkup.dll    x86_microsoft-windows-sisbkup_31bf3856ad364e35_6.1.7600.16385_none_5cbd9ac8beefee60    
(f)    CSI Payload File Missing    0x00000000    slc.dll    x86_microsoft-windows-security-spp-client_31bf3856ad364e35_6.1.7600.16385_none_967347de0cf3475b    
(fix)    CSI Payload File Missing    CSI File Replaced    File: slc.dll From: C:\Windows\winsxs\x86_microsoft-windows-security-spp-client_31bf3856ad364e35_6.1.7601.17514_none_98a45ba609e1caf5\slc.dll

Summary:
Seconds executed: 787
 Found 5 errors
 Fixed 1 errors
  CSI Payload File Missing Total count: 5
  Fixed: CSI Payload File Missing.  Total count: 1
My System SpecsSystem Spec
29 Dec 2013   #9

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Interesting - I've never seen that slc.dll replacement in a CheckSUR before - and SFC said that it was fixed!
What confuses me is that the replacement version is different from the original one.

I'll post a fix protocol for the remaining errors shortly.
My System SpecsSystem Spec
29 Dec 2013   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I've uploaded a file - aklab.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\aklab
hit the enter key - if you get a 'Not Found' error try
DIR D:\aklab
or
DIR E:\aklab


The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\aklab <drive>:\windows\winsxs /y /i /s /v /h

(e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your SkyDrive Public folder, and post a new link

Also run a new MGADiag report, and post the result.
My System SpecsSystem Spec
Reply

 Another SLC.DLL problem (Windows Not Genuine error)




Thread Tools



Similar help and support threads for2: Another SLC.DLL problem (Windows Not Genuine error)
Thread Forum
Well, I have a BSOD error and a Windows is not genuine error BSOD Help and Support
Solved Windows not genuine error Windows Updates & Activation
Booting Problem related to Windows not genuine error Windows Updates & Activation
req: help with windows error saying not genuine Windows Updates & Activation
Windows 7 Not genuine Problem. And 404 error (security?) Problem. BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:11 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33