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Windows 7: incorrect service pack


29 Dec 2013   #1

64 bit windows 7 home premium
 
 
incorrect service pack

i have windows 7 and i have service pack 3? iv had it for ages but iv been looking around and i cant fin service pack 3 to download for windows 7. should i have ti and how come i have it? nd also please which is better one 2 or possible 3?

My System SpecsSystem Spec
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29 Dec 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

There is NO Service Pack 3 for Windows 7 - there is only Service Pack 1
You may be thinking of Service Pack 3 for Office 2007.
My System SpecsSystem Spec
29 Dec 2013   #3

7 home premium 64 bit
 
 

One thing you could try is to right click on the "computer" icon on your desktop and then click properties.

There will tell us what version of windows you are running. It should say Windows 7 Home Premium sp1

Hope this helps
My System SpecsSystem Spec
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29 Dec 2013   #4

64 bit windows 7 home premium
 
 

guys look i promise this is'nt photoshop


Attached Thumbnails
incorrect service pack-img-20131229-00426.jpg  
My System SpecsSystem Spec
29 Dec 2013   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Very strange!
we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
My System SpecsSystem Spec
29 Dec 2013   #6

64 bit windows 7 home premium
 
 

like this?

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-CRJWY-4VKBY-DRPDQ
Windows Product Key Hash: I4OtA6g1oxH6n5Ijec+vjJDAWh0=
Windows Product ID: 00359-OEM-8802145-58989
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.3.0.003
ID: {00FF1C41-32D9-4828-99B5-5B54EC5AA89A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{00FF1C41-32D9-4828-99B5-5B54EC5AA89A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.3.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DRPDQ</PKey><PID>00359-OEM-8802145-58989</PID><PIDType>3</PIDType><SID>S-1-5-21-3985846615-761783237-2167387800</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2204</Version><SMBIOSVersion major="2" minor="7"/><Date>20130814000000.000000+000</Date></BIOS><HWID>4B263E07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 9f83d90f-a151-4665-ae69-30b3f63ec659
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00176-021-458989-02-2057-7601.0000-3612013
Installation ID: 015146156784348786514256016793940452766180483724996410
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: DRPDQ
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 28/12/2013 23:54:18

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAEAAAACAAAAAwABAAEAHKLAf8IWClMSwpBlAPfAw7KCEhAC6wFalmM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
SSDT SataRe SataTabl
BGRT ALASKA A M I
SSDT SataRe SataTabl
SSDT SataRe SataTabl
My System SpecsSystem Spec
29 Dec 2013   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Windows OS version: 6.1.7601.2.00010300.3.0.003
Build lab: 7601.win7sp1_gdr.130828-1532

The highlighted character is the apparent point of disharmony - this appears nowhere in the registry that I can find, so it must be somewhere in the filesystem (if it's not hidden elsewhere or stored encrypted), but I have no idea where to even start looking.
I'll have to do some research.
My System SpecsSystem Spec
29 Dec 2013   #8

64 bit windows 7 home premium
 
 

thanks! is there no one else that can help me?

my similar problem - for some reason i have service pack 3 and not service pack 1 on my windows 7 machine. i want to update windows but i cant because i dont have 'permissions'. i am administrator and i am the only one who uses it. i also want to install service pack 1 but i dont have 'permissions' i want to disable avg to see if that helps updating windows but i cant disable it. i dont have permissions to delete or uninstall the files. i tried to temp disable it but when i click apply nothing happens. is it because i dont have permissions but i am admin? i need to be able to install service pack one. disable my avg, take full and special controls. update windows. and update my avg because i tried but it says i dont have the right permissions.
My System SpecsSystem Spec
29 Dec 2013   #9

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

This sounds to me as if your best option is to back up your data to external media and reformat/reinstall - something is SERIOUSLY wrong with your system, and without permissions to do anything it's going to be almost impossible to fix in a forum context.
My System SpecsSystem Spec
29 Dec 2013   #10

64 bit windows 7 home premium
 
 

re-install windows? i have oem and no hdd that can take all my files, and i recently have formatted my hdd when i switched over t ssd. If i try to install the sp1 it says you already have a later version installed?!?!? can i un-install it?
My System SpecsSystem Spec
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 incorrect service pack




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