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Windows 7: Errors 800B0100 and 80246007 when trying to do updates

31 Dec 2013   #1

Windows 7 Home Premium 64bit
 
 
Errors 800B0100 and 80246007 when trying to do updates

Hello Everyone,

I recently installed a new MOBO and a new CPU into my PC and then did a fresh install (I think) on a new SSD. I receive these errors every time I try to complete the last "27 important updates". From what I can tell, the updates have to do with Windows 7 Service Pack 1. I tried downloading SP1 and manually running the setup but as soon as I hit 'Next' on the install page it immediately says 'Installation was not successful'. I have tried using multiple 'Fix It' as well as the Update Tool which just hangs and then says it was not installed.

I have attached my CBS Logs (C:\Windows\Logs\CBS) as I believe that is the log file I am supposed to submit?

Is this an easy fix? Or should I just re-install the OS again. I just did the install today so it wouldn't be the end of the world, however I would rather not have to continue this problem and rather just fix it.

Please correct me if I am wrong in any of this as this is my first time posting.

Thank you for any and all help and hopefully I can get this sorted.



Attached Files
File Type: rar CBS.rar (274.6 KB, 1 views)
My System SpecsSystem Spec
.

31 Dec 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please downloadand save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need tolook in the details for Windows 7, downloading from the Microsoft DownloadCenter)

Run it - The toolcan take anywhere from 5 mins to a couple of hours to run (or 'Install')depending on how much it has to do, and may exit silently - it may appear tofreeze for most of that time, but be patient.
The result islogged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip theCheckSUR.log and upload it to your reply.
My System SpecsSystem Spec
31 Dec 2013   #3

Windows 7 Home Premium 64bit
 
 

I have uploaded the file. I should also add that I went through steps you mentioned in another thread, that being, I downloaded the folder from your SkyDrive and added the files to the two designated folders. The CheckSUR log I have attached to this response is after I have added the files and then ran a new check.


Attached Files
File Type: rar CheckSUR.rar (1.8 KB, 2 views)
My System SpecsSystem Spec
.


31 Dec 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

NEVER download random files - they could have been totally the wrong ones for your system, and made an annoying situation a LOT worse!

Here's the list of problems from your CheckSUR.
Code:
Summary:
Seconds executed: 530
 Found 72 errors
  CSI Manifest All Zeros Total count: 38
  CBS MUM Corrupt Total count: 17
  CBS Catalog Corrupt Total count: 17
Unavailable repair files:
 winsxs\manifests\amd64_wpf-presentationhostdll_31bf3856ad364e35_6.1.7600.16542_none_cc28a17e399280f3.manifest
 winsxs\manifests\x86_wpf-presentationhostdll_31bf3856ad364e35_6.1.7600.16542_none_700a05fa81350fbd.manifest
 winsxs\manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.21028_none_bc4d84a2222a1af5.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.21028_none_186c2025da878c2b.manifest
 winsxs\manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.16865_none_bb95cf27092f6ba8.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.16865_none_17b46aaac18cdcde.manifest
 winsxs\manifests\amd64_wpf-presentationhostexe_31bf3856ad364e35_6.1.7600.20658_none_cc96363152d1772a.manifest
 winsxs\manifests\x86_wpf-presentationhostexe_31bf3856ad364e35_6.1.7600.20658_none_70779aad9a7405f4.manifest
 winsxs\manifests\msil_presentationframework_31bf3856ad364e35_6.1.7600.16542_none_76b62ec655328f6e.manifest
 winsxs\manifests\msil_windowsbase_31bf3856ad364e35_6.1.7600.16542_none_971d833490d96bac.manifest
 winsxs\manifests\amd64_wpf-presentationhostproxy_31bf3856ad364e35_6.1.7600.16542_none_86a84af193626297.manifest
 winsxs\manifests\x86_wpf-presentationhostproxy_31bf3856ad364e35_6.1.7600.16542_none_2a89af6ddb04f161.manifest
 winsxs\manifests\amd64_wpf-presentationframework_31bf3856ad364e35_6.1.7600.16542_none_caa3904b6f89acd5.manifest
 winsxs\manifests\x86_wpf-presentationframework_31bf3856ad364e35_6.1.7600.16542_none_6e84f4c7b72c3b9f.manifest
 winsxs\manifests\amd64_presentationcore_31bf3856ad364e35_6.1.7600.16542_none_084e4684a9878ea8.manifest
 winsxs\manifests\x86_presentationcore_31bf3856ad364e35_6.1.7600.16542_none_ac2fab00f12a1d72.manifest
 winsxs\manifests\x86_presentationcore_31bf3856ad364e35_6.1.7600.20658_none_acb4799c0a4a7137.manifest
 winsxs\manifests\amd64_presentationcore_31bf3856ad364e35_6.1.7600.20658_none_08d3151fc2a7e26d.manifest
 winsxs\manifests\msil_windowsbase_31bf3856ad364e35_6.1.7600.20658_none_97a251cfa9f9bf71.manifest
 winsxs\manifests\amd64_wpf-presentationhostproxy_31bf3856ad364e35_6.1.7600.20658_none_872d198cac82b65c.manifest
 winsxs\manifests\x86_wpf-presentationhostproxy_31bf3856ad364e35_6.1.7600.20658_none_2b0e7e08f4254526.manifest
 winsxs\manifests\amd64_wpf-presentationframework_31bf3856ad364e35_6.1.7600.20658_none_cb285ee688aa009a.manifest
 winsxs\manifests\x86_wpf-presentationframework_31bf3856ad364e35_6.1.7600.20658_none_6f09c362d04c8f64.manifest
 winsxs\manifests\amd64_wpf-presentationhostexe_31bf3856ad364e35_6.1.7600.16542_none_cc11679639b12365.manifest
 winsxs\manifests\x86_wpf-presentationhostexe_31bf3856ad364e35_6.1.7600.16542_none_6ff2cc128153b22f.manifest
 winsxs\manifests\amd64_microsoft-windows-lddmcore_31bf3856ad364e35_6.1.7600.16748_none_07ebd26bfd1a9d00.manifest
 winsxs\manifests\msil_presentationframework_31bf3856ad364e35_6.1.7600.20658_none_773afd616e52e333.manifest
 winsxs\manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.17667_none_bd7e2cc106540a42.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.17667_none_199cc844beb17b78.manifest
 winsxs\manifests\amd64_microsoft-windows-lddmcore_31bf3856ad364e35_6.1.7600.20888_none_084a2f871658ac8e.manifest
 winsxs\manifests\amd64_wpf-windowsbase_31bf3856ad364e35_6.1.7600.16542_none_b38a4129615964ab.manifest
 winsxs\manifests\x86_wpf-windowsbase_31bf3856ad364e35_6.1.7600.16542_none_576ba5a5a8fbf375.manifest
 winsxs\manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_1a12c5cbd7dd85d2.manifest
 winsxs\manifests\amd64_wpf-presentationhostdll_31bf3856ad364e35_6.1.7600.20658_none_ccad701952b2d4b8.manifest
 winsxs\manifests\x86_wpf-presentationhostdll_31bf3856ad364e35_6.1.7600.20658_none_708ed4959a556382.manifest
 winsxs\manifests\amd64_wpf-windowsbase_31bf3856ad364e35_6.1.7600.20658_none_b40f0fc47a79b870.manifest
 winsxs\manifests\x86_wpf-windowsbase_31bf3856ad364e35_6.1.7600.20658_none_57f07440c21c473a.manifest
 servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_1_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB979900~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB979900~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_3_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_4_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_5_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_5_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_6_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_6_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_7_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_7_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_for_KB2598845_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2598845_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2598845_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2598845_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB979900_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB979900_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB979900~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB979900~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
 servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
 servicing\packages\Package_1_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB979900~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB979900~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
 servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
 servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
 servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
 servicing\packages\Package_3_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_3_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_4_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
 servicing\packages\Package_4_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
 servicing\packages\Package_5_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
 servicing\packages\Package_5_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
 servicing\packages\Package_6_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
 servicing\packages\Package_6_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
 servicing\packages\Package_7_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
 servicing\packages\Package_7_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
 servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~amd64~~6.1.2.0.cat
 servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~amd64~~6.1.2.0.cat
 servicing\packages\Package_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
 servicing\packages\Package_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
 servicing\packages\Package_for_KB2598845_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2598845_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2598845_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2598845_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB979900_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB979900_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB979900~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB979900~31bf3856ad364e35~amd64~~6.1.1.0.cat
I'll post a fix a little later.
My System SpecsSystem Spec
31 Dec 2013   #5

Windows 7 Home Premium 64bit
 
 

My apologies. I have been working may through a few different problems and have about 12 hours straight since I first started working on my PC. Moving forward I will definitely just post prior to trying to solve on my own.

Is the problem solvable or should I just try to do another fresh install? I was on the phone with Microsoft support earlier today for 45 mins trying to fix my product key, blah.

Thank you very much for your help and I look forward to hearing back from you.

Cheers,
Jamie
My System SpecsSystem Spec
31 Dec 2013   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I've uploaded a file - jr1aa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder jr1aa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
31 Dec 2013   #7

Windows 7 Home Premium 64bit
 
 

I have done the above and uploaded the two files. Also: it won't let me directly archive the files and gives me Access Denied. So I open them, copy them to a new notepad doc and save. Not sure if this makes a difference or not but thought I would mention it.

Thanks


Attached Files
File Type: rar CheckSUR.rar (1.9 KB, 1 views)
File Type: rar CheckSUR.persist.rar (21.7 KB, 0 views)
My System SpecsSystem Spec
31 Dec 2013   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Hmmm - here's the remaining errors from your latest CheckSUR...
Code:
Unavailable repair files:
 servicing\packages\Package_1_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_5_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_5_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
 servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
 servicing\packages\Package_5_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
 servicing\packages\Package_5_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
I'll post a new fix a bit later.
My System SpecsSystem Spec
31 Dec 2013   #9

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I've uploaded a file - jr1ab.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder jr1ab in the same place.
Open this folder - there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages


Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
31 Dec 2013   #10

Windows 7 Home Premium 64bit
 
 

Both have been uploaded.


Attached Files
File Type: rar CheckSUR.rar (559 Bytes, 1 views)
File Type: rar CheckSUR.persist.rar (21.8 KB, 0 views)
My System SpecsSystem Spec
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