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Windows 7: Windows 7 64 bit SP1 Problem

02 Jan 2014   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

In that case, download the offline installer from here -
Download Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) from Official Microsoft Download Centre - you want the windows6.1-KB976932-X64.exe version.

save it, and run it.


My System SpecsSystem Spec
.
02 Jan 2014   #12
CowboyJunkie

Windows 7 64 bit
 
 

Just ran the manual installer and I got this message (Screenshot) attached. I have installed the system readiness installer about 4 times already without any joy!
My System SpecsSystem Spec
02 Jan 2014   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmmm I've never seen that window before!
I'm on the phone at the moment so don't have my data to hand.
Back later!
My System SpecsSystem Spec
.

02 Jan 2014   #14
CowboyJunkie

Windows 7 64 bit
 
 

I know it's puzzling
My System SpecsSystem Spec
02 Jan 2014   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

... at least it gives us an error message to work with (File Not Found) - I just wish it'd be specific!

Please upload the C:\Windows\windowsupdate.log file - that may have some decent info for us.
My System SpecsSystem Spec
02 Jan 2014   #16
CowboyJunkie

Windows 7 64 bit
 
 

Zipped file for you
My System SpecsSystem Spec
03 Jan 2014   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Interesting - the indication is simply that the download was incomplete - which is not normally a problem that would incite a CheckSUR scan.

Please boot to a Clean Boot and attempt the installation from there....
How to perform a clean boot in Windows
- make sure that you are connected to the internet before starting the install
My System SpecsSystem Spec
03 Jan 2014   #18
CowboyJunkie

Windows 7 64 bit
 
 

Right...

Put the laptop in clean boot mode. Ran the manual update installer (I'm guessing you meant that and not the system update readiness file) and got the same error message.
My System SpecsSystem Spec
03 Jan 2014   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

PLease upload the new windowsupdate file and I'll take another look.
My System SpecsSystem Spec
03 Jan 2014   #20
CowboyJunkie

Windows 7 64 bit
 
 

Here you go
My System SpecsSystem Spec
Reply

 Windows 7 64 bit SP1 Problem




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