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Windows 7: windows update to ie10 and/or ie11 problems, error 9c57

20 Jan 2014   #31
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please see the instructions here - Repair Install
You should keep all installed programs and data - but you will lose a few settings.


My System SpecsSystem Spec
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28 Jan 2014   #32
jls667

windows 7 home premium 64bit
 
 

I don't think using my Windows 7 installation will work. When I tried to use it, I got an error that the version of Windows 7 in my computer is newer. This site mentions something called Windows 7 Slipstream. My understanding is that with the Slipstream DVD of Windows 7, I will not be able to access the fix option. Am I correct? Any suggestions?
My System SpecsSystem Spec
28 Jan 2014   #33
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You can download the SP1 ISO file and create the DVD from it - which should work.

Download the SP1 Refresh for your language and edition from the links on these pages...

Heidoc - Microsoft DR Download links

The links are for downloads from the Digital River servers run for MS, so are about as safe as you can get

Once you have it downloaded, you then need to burn the DVD from it - use either the Windows Disk Image Burner, or (better still) your favourite burning application at the slowest speed possible.

Note that you do NOT 'drag and drop' the file to the disk, you must use the 'burn an image' option from your app - or you'll end up with a useless coaster

Once you have the disk burnt, check that it boots the (or any other) system OK - but do NOT start the repair from there - you must start the repair from within a normal Windows boot.
My System SpecsSystem Spec
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28 Jan 2014   #34
jls667

windows 7 home premium 64bit
 
 

Thanks.
My System SpecsSystem Spec
31 Jan 2014   #35
jls667

windows 7 home premium 64bit
 
 

I made the Windows 7 SP1 disk as you suggested. It worked great. After leaving my computer on all night to reload Windows 7, I can now get windows update to work. Thank you for all your help.
My System SpecsSystem Spec
31 Jan 2014   #36
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great! - sometimes, the sledgehammer approach is the only way to go

Good luck!
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 windows update to ie10 and/or ie11 problems, error 9c57




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