Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Not Genuine after full reinstall


03 Jan 2014   #1

W7 Professional x64
 
 
Windows Not Genuine after full reinstall

Reinstalled my laptop at work recently. It had previously been running 32bit Windows 7 Professional and dual-booted with Linux. When reinstalling, I used a 64bit disc and completely wiped the OEM data from the hard drive. I ensured I got the licence key before doing this (as have no idea where the paperwork is for this laptop as was bought before I joined the company).

All seemed well until today when I got WGA on my back. Tried re-inputting the Key, but ended up getting
0xC004F063: The Software Licensing Service reported that the computer BIOS is missing a required license
Here is my MGADiag result below. Am stuck for what I can do right now

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {5AFE4D11-D842-4B6B-8DFF-F7E538360298}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5AFE4D11-D842-4B6B-8DFF-F7E538360298}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-2665259615-3967159462-1331842029</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2847CSG</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>6JET94WW (1.52 )</Version><SMBIOSVersion major="2" minor="5"/><Date>20120619000000.000000+000</Date></BIOS><HWID>8A943207018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-6J   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>8B9DDD1DAEE3D8A</Val><Hash>pYPnDkeIR8LhxhrbsyUgHpCG6hA=</Hash><Pid>89409-709-6220254-65782</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700437-02-2057-7601.0000-0032014
Installation ID: 017440601150401636067166781270688312703211352756713636
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 24367
License Status: Notification
Notification Reason: 0xC004F063.
Remaining Windows rearm count: 3
Trusted time: 03/01/2014 16:10:14

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:3:2014 09:15
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAMAAAABAAAAAgABAAEAJJRyZDp0en/kLERmznBePhbRHIf4HJK1Rso=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			LENOVO		TP-6J   
  FACP			LENOVO		TP-6J   
  HPET			LENOVO		TP-6J   
  BOOT			LENOVO		TP-6J   
  MCFG			LENOVO		TP-6J   
  SLIC			LENOVO		TP-6J   
  SSDT			PmRef		CpuPm
  SSDT			PmRef		CpuPm
  SSDT			PmRef		CpuPm
Thanks in advance
Ben

My System SpecsSystem Spec
.

03 Jan 2014   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You used retail media to install the OS.
You got the Key using a Keyfinder app.

The Product Key here is the OEM_SLP Key which is ONLY valid when using the correct Manufacturer's Recovery media for reinstall (and the media contain the Key anyhow).
You need to change the Key to the one on the COA sticker on the machine's case and activate that.
My System SpecsSystem Spec
03 Jan 2014   #3

W7 Professional x64
 
 

I suspected as much. Need to dig that out of our server room (which is a mess of wires and paperwork). Ah well. Will have to trawl through it Monday

Thanks for the help anyway
My System SpecsSystem Spec
.


03 Jan 2014   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

It should be attached to the case somewhere - usually in business-class machines I would expect it to be top/front, but I've not seen this type of Lenovo before.
My System SpecsSystem Spec
Reply

 Windows Not Genuine after full reinstall




Thread Tools



Similar help and support threads for2: Windows Not Genuine after full reinstall
Thread Forum
reinstall of win7 causes black screen and not genuine warning Installation & Setup
Solved Reinstall with OEM key on same system - Not Genuine ? Installation & Setup
Windows 7 shows as not genuine after reinstall - MGA results inside Windows Updates & Activation
Full clean reinstall for a laptop that came with windows preloaded. Installation & Setup
Solved (C) Full After W7 Reinstall Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:43 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33