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Windows 7: Reinstalled Win 7 From .iso - Activation Key Not Working

04 Jan 2014   #1

Windows 7 Ultimate x64
 
 
Reinstalled Win 7 From .iso - Activation Key Not Working

My laptop was given to me a year ago from my work with an install of Win 7 x64 Ultimate. The original OS on the laptop was Vista, not sure which flavor. I'm sure that all the licensing is above board.

Last week, the hard drive started going bad. So I purchased a new drive, and installed Win 7 Ultimate from an iso downloaded from MS (X17-59465). I installed from a usb using the Windows7-USB-DVD-tool. Everything seemed to work okay. Today I noticed that the OS is not activated. When I try to use the key that I extracted using Magical Jelly Bean Keyfinder prior to taking out the old drive, I get the 0xc004e003 error code.

Here is the MGADT report:
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {E6A6FE97-A535-4F09-9E2F-427EB6B748B5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E6A6FE97-A535-4F09-9E2F-427EB6B748B5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-4004840292-817913882-1631995904</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio XPS 1340</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A15</Version><SMBIOSVersion major="2" minor="5"/><Date>20110408000000.000000+000</Date></BIOS><HWID>97FD3E07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1033-7601.0000-0042014
Installation ID: 006251638225508984332635427355259781206333274903910635
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Initial grace period
Time remaining: 33360 minute(s) (23 day(s))
Remaining Windows rearm count: 3
Trusted time: 1/4/2014 7:14:10 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:29:2013 05:06
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAEABAABAAIAAAACAAAAAgABAAEA6GEQQQJg+EmWmQBOUMM2t5JbhKFah9wiHuXCBEbK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            PTLTD              APIC  
  FACP            NVIDIA        MCP79   
  HPET            PTLTD         HPETTBL 
  BOOT            PTLTD         $SBFTBL$
  MCFG            PTLTD           MCFG  
  SLIC            DELL          QA09   
  OSFR            DELL          DELL    
  SSDT            PmRef        Cpu0Tst
  SSDT            PmRef        Cpu0Tst
  SSDT            PmRef        Cpu0Tst
  SSDT            PmRef        Cpu0Tst
  SSDT            PmRef        Cpu0Tst
  SSDT            PmRef        Cpu0Tst
  SSDT            PmRef        Cpu0Tst
  SSDT            PmRef        Cpu0Tst
  SSDT            PmRef        Cpu0Tst
Please advise on next step.

Thank you

My System SpecsSystem Spec
.

04 Jan 2014   #2

Dual Boot: Windows 7 Pro & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Im not too good at reading diag reports but from what I see it seems legit... The error you are getting is because that Key is already in use. I would call Microsoft and talk to a live activation rep and they may be able to help you in activating it for the new HD.
My System SpecsSystem Spec
04 Jan 2014   #3
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

This is good advice. You have an OEM-SLP license.

Quote:

OEM:SLP
(System Locked Pre-installation): OEM SLP keys are preinstalled by the OEM on the machine. End-users normally does not get to see the product key, unless when using
product key viewers
to retrieve the key manually. Data embedded in the BIOS (in SLIC table), together with the digitally signed certificate (OEM cert), is used to validate the product key. SLP keys will work with any OEM SLP system, regardless of the OEM system’s brand, i.e. not brand specific.



But I am not sure what happened between the original Vista SLP license, the upgrade license and the embedded data in the BIOS. Only MS can unravel that.
My System SpecsSystem Spec
.


04 Jan 2014   #4

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

I think the problem here was using the key from the finder program instead of the one on the COA sticker.
My System SpecsSystem Spec
04 Jan 2014   #5
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Quote   Quote: Originally Posted by derekimo View Post
I think the problem here was using the key from the finder program instead of the one on the COA sticker.
Yeah, but the COA key is probably a Vista key.
My System SpecsSystem Spec
04 Jan 2014   #6

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Quote   Quote: Originally Posted by whs View Post
Quote   Quote: Originally Posted by derekimo View Post
I think the problem here was using the key from the finder program instead of the one on the COA sticker.
Yeah, but the COA key is probably a Vista key.
Maybe originally but if someone put Seven on it they should have put the new COA on it.
My System SpecsSystem Spec
04 Jan 2014   #7
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

That is a possibility, but unlikely because it came from a company. They probably had a volume license.
My System SpecsSystem Spec
04 Jan 2014   #8

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Quote   Quote: Originally Posted by whs View Post
That is a possibility, but unlikely because it came from a company. They probably had a volume license.
That would be a whole different legal scenario then.

The product ID is the Dell OEM Product ID for Ultimate.
My System SpecsSystem Spec
04 Jan 2014   #9

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Check underneath the laptop for a COA sticker - it looks similar to this:

Name:  coa-stickers.gif
Views: 47
Size:  495.9 KB

What is printed on the COA sticker - Windows Vista or Windows 7?


My System SpecsSystem Spec
04 Jan 2014   #10

Windows 7 Ultimate x64
 
 

Thanks for the replies, everyone.

The COA is for Vista, which also didn't work, as I'm trying to reinstall Win 7.

I guess I'll try to talk to MS.
My System SpecsSystem Spec
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 Reinstalled Win 7 From .iso - Activation Key Not Working




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