Windows 7 Ultimate suddenly not genuine after 8months of use.

ronnie · 10 Jan 2014

Hello.
I recently received the "Windows 7 Build 7601" message. Like others, my screen is black with the exception of the shortcut icons. But, I can still access programs. The PC was custom built last February and was validated by windows when build was completed. This problem only surfaced after I replaced a faulty motherboard.
Diagnostic report included:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-6W27H-JBMV2-K9KW9
Windows Product Key Hash: fTvKwKMbYIdGQL+/OTFyKWiYGyU=
Windows Product ID: 00426-068-2330652-86763
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {F06A83F1-F213-4C1C-8A94-E50A76D296A8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F06A83F1-F213-4C1C-8A94-E50A76D296A8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-K9KW9</PKey><PID>00426-068-2330652-86763</PID><PIDType>5</PIDType><SID>S-1-5-21-1744370302-1323754491-1654803085</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7592</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.6</Version><SMBIOSVersion major="2" minor="5"/><Date>20100113000000.000000+000</Date></BIOS><HWID>B7533807018400F8</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-068-233065-00-3081-7601.0000-0022014
Installation ID: 017910135326674966324453728005480710758544287982203501
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: K9KW9
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 11/01/2014 12:01:50 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C532
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:11:2014 11:53
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAeqgk0HTl/FOqdhCLSORqOO60Yj0ojnb9Rso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 7592MS A7592100
FACP 7592MS A7592100
HPET 7592MS OEMHPET
MCFG 7592MS OEMMCFG
OEMB 7592MS A7592100
GSCI 7592MS GMCHSCI
SSDT DpgPmm CpuPm

Any help would be greatly appreciated.

Golden · 10 Jan 2014

Code:

Windows Product ID: 00426-068-2330652-86763

This is an MSDN licence. which can never be sold. Where did you acquire the installation?

ronnie · 10 Jan 2014

Brought the sealed box from a shop on eBay. Sorry what is a MSDN licence?

Golden · 10 Jan 2014

MSDN Subscription Licensing

Unfortunately you were conned. Its common for individuals to have a bulk MSDN subscription and then attempt to sell (illegally) individual licences on ebay and the such. Eventually, these will be registered and deactivated by Microsoft, which is what appears to have happened in your situation.

The only re-course you have is to purchase a genuine version of Windows 7. Its extremely unlikely you can return the product back to the seller and get your money back.